Latest Jobs at FOAK Business Solutions Limited

Summary

• The Inventory Assistant is responsible for material management, including acquiring and distributing stock such as beef, fish & seafood, poultry, goat, and ram products.
• This role ensures accurate inventory records, optimum stock levels, and adherence to quality standards.

Tasks

• Prepare purchase orders, receive, store, and issue goods while managing stock levels.
• Maintain accurate inventory records using manual or computerized systems and verify supply invoices against purchase orders.
• Prepare reports on inventory adjustments for damaged or spoiled items and coordinate purchasing and warehousing functions.
• Source suppliers and obtain competitive quotes.
• Record and track inventory receipts and issuance to ensure accuracy and completeness.
• Reconcile physical stock with system records and oversee orderly stock arrangement for easy retrieval.
• Ensure goods in the cold room are properly stored and protected.
• Conduct daily stock-taking and confirm periodic inventory with staff.
• Supervise offloading and arrangement of goods for accessibility.
• Monitor stock movement in and out of the cold room and prepare weekly reports, including consignment details and inventory balances.
• Provide excellent service to both existing and new customers to maintain satisfaction.
• Manage cycle counting programs and adopt best practices for inventory control.
• Identify discrepancies, investigate root causes, and implement corrective actions.
• Perform additional duties as assigned by management.

Requirements

• Minimum of two (2) years’ experience in inventory or store management.
• Bachelor’s Degree / HND in Inventory Management, Accounting, Logistics, or a related field is an advantage.
• Advanced computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with computerized inventory systems is a plus.

Skills:

• Strong leadership and decision-making abilities in challenging situations.
• Excellent oral and written communication skills.
• Analytical and organizational skills with attention to detail.
• Passion for learning and a methodical approach to completing tasks.
• Strong planning and numerical skills for clerical and administrative work.
• Collaborative teamwork and relationship-building skills.
• Flexibility to work in a dynamic environment.

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Summary

• The Customer Service Representative is the first point of contact for customers, ensuring they have a positive and seamless experience.
• This role involves managing customer interactions professionally, addressing inquiries, and resolving complaints while maintaining high service standards.

Tasks

• Greet customers warmly in-person and over the phone, providing a welcoming experience.
• Respond promptly to customer inquiries regarding products, services, and store policies.
• Resolve customer complaints effectively, ensuring customer satisfaction while adhering to company policies.
• Assist customers with product recommendations, placing orders, and completing purchases.
• Maintain records of customer interactions and transactions for reference and reporting purposes.
• Collaborate with other team members to ensure the overall customer experience is smooth and efficient.
• Follow up with customers to gather feedback and ensure their concerns have been resolved.
• Stay informed about product offerings, promotions, and company updates to provide accurate information to customers.
• Adhere to all company procedures and safety regulations during daily operations.
• Perform other related duties as requested by management.

Requirements

• Minimum of two (2) years’ experience in customer service or a related role.
• Bachelor’s degree in Business Administration, Marketing, or a related field is an advantage.
• Strong communication and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and familiarity with CRM software is a plus.
• Ability to handle customer inquiries and complaints professionally and empathetically.
• Exceptional organizational skills and the ability to multitask in a fast-paced environment.

Skills:

• Excellent oral and written communication skills.
• Strong problem-solving and conflict resolution abilities.
• High level of emotional intelligence and patience in dealing with diverse customers.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to delivering exceptional customer experiences.

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Summary

• Cashiers are expected create excellent experience by taking and delivering orders efficiently and with a positive attitude toward both their co-workers and our customers.
• Cashiers may be knowledgeable about our meat products and assist back-end office in preparing and selling items from out meat counter and retail space.

Tasks

• Greet customers warmly when they walk in the door and take orders.
• Receive payment via cash or POS as quickly and efficiently as possible with a friendly demeanor.
• Physically and over the phone answer customers’ questions about products availability, costs, make recommendations and assist them with any required information.
• Continued education about our process and our products – developing knowledge of meat products to best assist customers.
• Attention to detail and aesthetic presentation of all aspects of the shop from retail shelves to the aesthetic of menu item presentation.
• Work manual cash register, handling a high volume of customer transactions.
• Maintain daily cash register and ensure balance of goods sold is equivalent to income received.
• Maintain records related to sales and prices.
• Prepare daily, weekly, and monthly reports as scheduled.
• May perform other related duties as requested by management.

Requirements

• Minimum of two (2) years’ experience as a cashier or money receivables’ role.
• Appropriate tertiary education – Ordinary National Diploma at the minimum requirement related to banking & finance, business administration, accounting, etc would be an advantage.
• Advanced computer literacy. Proficiency with Microsoft Office – Word, Excel & Power point.
• Experience in computerized inventory systems will be an advantage.
• Ensure neat appearance as per Company’s dress policy.

Skills:

• Excellent customer service - oral and written communication skills.
• Good interpersonal and organizational skills.
• Ability to enjoy clerical and administrative work with good planning and numeric skills.
• Must demonstrate teamwork and good relationship skills to colleagues and third-party vendors.
• Must be ready to work in a flexible environment.
• Exceptional ability to multitask, work quickly and under pressure in a fast paced and multi-functional environment.

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Summary

• Butchers are responsible for preparing and cutting meat products with precision and care, ensuring high standards of quality and presentation.
• They must provide excellent customer service, maintain hygiene standards, and contribute to the efficient operation of the meat shop.

Tasks

• Prepare, cut, and package various types of meat products according to customer specifications.
• Ensure proper storage and labeling of meat to maintain freshness and quality.
• Use knives, slicers, and other equipment safely and efficiently to process meat.
• Maintain cleanliness and hygiene of work areas, tools, and equipment at all times.
• Assist customers by recommending cuts of meat, answering questions, and providing information about preparation methods.
• Monitor inventory levels, report shortages, and assist with restocking as necessary.
• Adhere to safety and health regulations, including the proper handling and disposal of waste.
• Collaborate with team members to ensure smooth daily operations.
• May perform other related duties as requested by management.

Requirements

• Minimum of two (2) years’ experience as a butcher or in a meat processing role.
• Adequate knowledge of meat cuts and preparation techniques.
• Familiarity with equipment used in meat processing and safety protocols.
• Basic understanding of inventory management and food safety standards.
• Ability to lift heavy objects and work in a cold storage environment.
• Formal training or certification in butchery or meat processing is an advantage.

Skills:

• Strong attention to detail and precision in meat cutting.
• Excellent customer service skills with a friendly and approachable demeanor.
• Good organizational and time management skills.
• Ability to work in a team and independently when required.
• Physical stamina and strength to handle repetitive tasks and long hours.