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  • Posted: Mar 5, 2026
    Deadline: Not specified
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  • Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of: (A) Cinema operation: we Manage sites; Own sites (B) Consultancy for cinema development: Design; Fit-out; Cinema project management (C) Film Distribution: Rights Aquisition; Booking into cinemas; content development
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    Service Desk Officer

    Job Description

    • Provide 1st level IT support for all IT support group and escalate where necessary.
    • Carry out safety checks, daily on computers hardware and maintain computer systems and networks.
    • Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults replace parts as required, provide support, including procedural documentation and relevant reports.
    • Set up new users' accounts and profiles and deal with password issues on Active Directory (AD)
    • Install and configure computer hardware operating systems and applications.
    • Follow diagrams and written instructions to repair a fault or set up a system.
    • Maintain IT Documentation (IT asset/inventory management.)
    • Regular interactions with staff via emails, phone calls and face-to-face, to help set up systems or resolve issues.
    • Escalate Advanced Cases i.e. Tier 2 and Tier 3 support
    • Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults

    Qualifications

    • BSc/HND/OND in a Technical related field

    Additional Information

    • In-depth knowledge of hardware and software
    • Up-to-date knowledge of the latest IT and software trends
    • Strong customer service ethos
    • Ability to work well with people
    • Strong communications skills
    • Excellent organisational skills
    • Ability to quickly establish good working relationships with clients
    • Willingness to sometimes work odd hours
    • Patience
    • Logical reasoning

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    Marketing Manager, Filmone

    Job Description

    • Lead and execute Film Marketing campaigns in coordination with distribution teams.
    • Identify the audience for titles and create campaigns to bring it to their attention and pique their interest
    • Prepare and manage monthly, quarterly and annual budgets for the Marketing department
    • Manage relationships with studio partners as day-to-day as lead in planning Film Marketing campaigns and evaluating external opportunities.
    • Review and provide creative feedback and direction to ensure campaign messaging is clear and aligns with goals and brand
    • Report on success of campaigns based on analysed insights, in partnership with account manager.
    • Actively seek out new and innovative marketing ideas, partnerships, and collaborations
    • Develop ways optimize guest excitement based on consumer insights research.
    • Manage day-to-day plan execution and work alongside creative team to ensure creative is well aligned to strategy.
    • Oversee the production of all promotional materials and marketing campaigns.
    • Ensure brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
    • Identify opportunities to reach new customer segments and expand market share
    • Responsible for the organization, planning and execution of events (Premieres, Exhibitors showcase, Film Exhibitions)

    Qualifications

    • Relevant Bachelor’s degree in Marketing or related
    • CIM

    Additional Information

    • Experience running successful marketing campaigns
    • Solid knowledge of web analytics and Google Ads.
    • Ability to plan and manage budgets.
    • Ability to quickly prioritize and assign tasks
    • Excellent leadership and project management skills.
    • Interpersonal skills
    • Good oral and written communication skills.
    • Analytical mind
    • Creative thinking
    • Problem solving

    Behavioural:

    • Passion
    • Ownership
    • Innovation
    • Trust
    • Leadership Skills

    go to method of application »

    Business Manager

    Job Description

    • Responsible for interpreting and implementing strategic cinema business plan.
    • Manage the entire cinema team to deliver superior service to customers
    • Develop and nurture internal and external relationships to help achieve business objectives
    • Develop initiatives and search for viable opportunities for business and EBITDA growth
    • Participate in the development and implement the budget for assigned site
    • Maintain extensive knowledge of current market conditions, market share and trends and prepare periodic reports on achievements.
    • Operations
      • To implement, maintain and ensure adherence to Operations Standards, Company Policies and Procedures and initiatives.
      • To deliver excellent Guest service through well trained and highly motivated teams.
      • Ensure that Guest concerns are responded to appropriately and in a timely manner. Ensure all Guest feedback is reviewed and analysed, action plans created where necessary
      • To propose and prepare with the filmbooking department, a performance schedule plan to meet business plan objectives.
      • To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage. Ensure relevant checks and balances are in place to ensure delivery of KPI's
      • To pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third party contractors and team members.
      • Accountability for the whole employee life cycle of all employees. This includes managing the performance of all employees by cultivating a team spirit, effective coaching and performance management.
      • Manage in-cinema's marketing; maximising audiences for films and other events therefore, increasing admission numbers to increase market share of Filmhouse cinemas and achieve financial growth
      • Overall responsibility over the safety of employees and guests by complying with company standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
      • To manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times
    • Revenue Assurance
      • Responsible for all cash and cash assets at assigned location
      • Responsible for the disbursement and management of petty cash at the site.
      • Responsible for cash evacuation/banking as directed. This includes cash preparation for bank pick-up / drop-off and to send report to site accountant for compilation

    Qualifications

    • Bachelor’s Degree in relevant field from an accredited university
    • Minimum of 5 years in operations management at a supervisory level (retail experience preferred

    Method of Application

    Use the link(s) below to apply on company website.

     

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