Filmhouse Limited is a dynamic film exhibition company. Our expertise are in the areas of:
(A) Cinema operation: we Manage sites; Own sites
(B) Consultancy for cinema development: Design; Fit-out; Cinema project management
(C) Film Distribution: Rights Aquisition; Booking into cinemas; content development
Read more about this company
Provide 1st level IT support for all IT support group and escalate where necessary.
Carry out safety checks, daily on computers hardware and maintain computer systems and networks.
Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults replace parts as required, provide support, including procedural documentation and relevant reports.
Set up new users' accounts and profiles and deal with password issues on Active Directory (AD)
Install and configure computer hardware operating systems and applications.
Follow diagrams and written instructions to repair a fault or set up a system.
Maintain IT Documentation (IT asset/inventory management.)
Regular interactions with staff via emails, phone calls and face-to-face, to help set up systems or resolve issues.
Escalate Advanced Cases i.e. Tier 2 and Tier 3 support
Troubleshoot systems and network issues, diagnosing and fixing hardware or software faults
Qualifications
BSc/HND/OND in a Technical related field
Additional Information
In-depth knowledge of hardware and software
Up-to-date knowledge of the latest IT and software trends
Strong customer service ethos
Ability to work well with people
Strong communications skills
Excellent organisational skills
Ability to quickly establish good working relationships with clients
Gmail
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