Jobs at WosAm Arena

Key Responsibilities:

• Lead the end-to-end recruitment process, from job postings to hiring.
• Collaborate with hiring managers to identify staffing needs and create job descriptions.
• Act as a liaison between employees and management to resolve workplace issues.
• Develop and implement performance appraisal systems and processes.
• Guide managers in setting performance goals, providing feedback, and conducting evaluations.
• Oversee the company’s compensation and benefits programs.
• Conduct salary reviews and benchmark against industry standards.
• Ensure the organization’s HR practices comply with local, state, and federal laws.
• Maintain and update employee handbook and HR policies as needed.
• Identify training needs and design programs to enhance employee skills.
• Coordinate and facilitate workshops, seminars, and development opportunities.
• Monitor HR metrics (e.g., turnover rates, employee engagement, etc.) and provide insights.
• Prepare regular HR reports for management on key HR-related activities.

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Job Duties

• Prepare and cook dishes according to the restaurant\'s menu and quality standards.
• Maintain high food quality, presentation, and portion control.
• Ensure the consistent preparation of food items according to the recipes and specifications.
• Experiment with new recipes and menu items to keep offerings fresh and exciting
• Manage kitchen staff, including sous chefs, line cooks, and kitchen assistants.
• Oversee kitchen operations, ensuring food is prepared and delivered in a timely manner.
• Delegate tasks to kitchen team members, ensuring efficient workflow.
• Ensure that kitchen equipment is functioning properly and report any issues to management.
• Maintain proper hygiene standards and ensure the kitchen meets health and safety regulations.
• Oversee the cleanliness of the kitchen, workstations, and storage areas.
• Monitor inventory levels and order supplies as needed to ensure adequate stock of ingredients.
• Maintain relationships with suppliers and ensure the quality of all products received.
• Control waste and manage food cost by maximizing ingredient use and minimizing losses.

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Key Responsibilities:

• Greet and seat guests in a friendly, courteous manner.
• Provide menu recommendations and answer questions about menu items, specials, and ingredients.
• Take accurate food and beverage orders and enter them into the POS system.
• Ensure that all customer requests are fulfilled in a timely and professional manner.
• Check in with guests throughout their meal to ensure satisfaction and address any concerns.
• Handle payment transactions, including cash, credit cards, and receipts.
• Work closely with kitchen staff to ensure food orders are completed accurately and promptly.
• Assist in maintaining cleanliness and organization of dining areas.
• Collaborate with other wait staff and management to ensure smooth service flow and customer satisfaction.
• Follow all food safety and hygiene guidelines when handling food and beverages.
• Ensure that the dining area is clean, organized, and ready for guests at all times.
• Adhere to health and safety regulations and maintain proper sanitization practices.
• Address customer concerns and complaints in a professional and efficient manner.