Waiter/Waitress at WosAm Arena

Key Responsibilities:

• Greet and seat guests in a friendly, courteous manner.
• Provide menu recommendations and answer questions about menu items, specials, and ingredients.
• Take accurate food and beverage orders and enter them into the POS system.
• Ensure that all customer requests are fulfilled in a timely and professional manner.
• Check in with guests throughout their meal to ensure satisfaction and address any concerns.
• Handle payment transactions, including cash, credit cards, and receipts.
• Work closely with kitchen staff to ensure food orders are completed accurately and promptly.
• Assist in maintaining cleanliness and organization of dining areas.
• Collaborate with other wait staff and management to ensure smooth service flow and customer satisfaction.
• Follow all food safety and hygiene guidelines when handling food and beverages.
• Ensure that the dining area is clean, organized, and ready for guests at all times.
• Adhere to health and safety regulations and maintain proper sanitization practices.
• Address customer concerns and complaints in a professional and efficient manner.