Jobs at Unified Payment Services Limited

Job Objectives

• The Group Head, Marketing & Corporate Communications will be charged with managing the Marketing & Corporate Communications drive for our organization.
• The role holder will oversee all facets of brand and product marketing, awareness, and strategy.
• The GH, Marketing & Corporate Communications will also be tasked with managing the company’s public relations efforts.

Responsibilities

• Develop and implement comprehensive marketing and communication strategies aligned with the company's overall business objectives.
• Provide strategic counsel to the executive management on market trends, competitive landscape, and emerging opportunities.
• Oversee the development and consistent implementation of brand guidelines to ensure a strong, cohesive brand identity.
• Enhance brand awareness and reputation through innovative campaigns and strategic media placements.
• Plan, execute, and analyze multi-channel marketing campaigns to drive customer acquisition, retention, and engagement.
• Utilize data-driven insights to optimize marketing efforts and improve ROI.
• Manage the marketing budget, ensuring effective allocation of resources to achieve maximum impact.
• Develop and manage corporate communication strategies, including public relations, internal communications, and crisis communication.
• Oversee digital marketing initiatives, including social media, content marketing, SEO/SEM, and email marketing. Ensure clear, consistent, and transparent communication across all levels of the organization.
• Leverage analytics tools to measure and report on the effectiveness of digital marketing activities.
• Facilitate effective communication between the company and its stakeholders to foster trust and collaboration. Coordinate corporate social responsibility (CSR) activities to enhance corporate reputation and community impact.

Requirements

• Minimum of a Bachelor’s Degree in Marketing, Communications, or related field.
• At least 14 years extensive work experience in Marketing & Corporate Communications, with at least 7 years in a strategic managerial/leadership position, ideally in the Financial Services sector.
• Relevant certification within the Marketing & Corporate communications space.
• Excellent knowledge of brand building and management.
• Experience with digital and offline media, marketing techniques, technologies, and solutions that significantly impact the business (and revenue drive) positively.
• Demonstrated ability to utilize market research and data to drive actionable insights to inform marketing strategy and improve the customer experience.

Knowledge:

• Strategic and innovative thinking; planning, and creative problem-solving skills.
• Strong organizational and management skills, including proven ability to manage project/process.
• Good understanding of our business and industry.
• An astute communicator.
• Result-oriented and metrics-driven.

Skills / Competencies:

• Proven leadership and communication skills (an astute communicator), with the ability to build collaborative partnerships.
• Can deal with ambiguity, tight timelines, and multiple priorities in a fast-paced environment and a strong people skill.

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Job Summary

• The Group Head, Marketing & Corporate Communications, will be charged with managing the Marketing & Corporate Communications drive for our organization.
• The role holder will oversee all facets of brand and product marketing, awareness, and strategy.
• The GH, Marketing & Corporate Communications will also be tasked with managing the company’s public relations efforts.

Responsibilities

• Develop and implement comprehensive marketing and communication strategies aligned with the company's overall business objectives.
• Provide strategic counsel to the executive management on market trends, competitive landscape, and emerging opportunities.
• Oversee the development and consistent implementation of brand guidelines to ensure a strong, cohesive brand identity.
• Enhance brand awareness and reputation through innovative campaigns and strategic media placements.
• Plan, execute, and analyze multi-channel marketing campaigns to drive customer acquisition, retention, and engagement.
• Utilize data-driven insights to optimize marketing efforts and improve ROI.
• Manage the marketing budget, ensuring effective allocation of resources to achieve maximum impact.
• Develop and manage corporate communication strategies, including public relations, internal communications, and crisis communication.
• Oversee digital marketing initiatives, including social media, content marketing, SEO/SEM, and email marketing.
• Ensure clear, consistent, and transparent communication across all levels of the organization.
• Leverage analytics tools to measure and report on the effectiveness of digital marketing activities.
• Facilitate effective communication between the company and its stakeholders to foster trust and collaboration.
• Coordinate corporate social responsibility (CSR) activities to enhance corporate reputation and community impact.

Requirements

• Candidates should possess a Bachelor's Degree with 10 - 15 relevant work experience.

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Job Objective(s)

• The Administration Manager is responsible for managing the daily administrative functions of the company and to carry out general services functions in a timely and accurate manner.

Duties & Responsibilities

• Develop and implement administrative procedures and policies to enhance organizational efficiency and productivity.
• Oversee and manage the daily operations of the administrative team, including supervising administrative staff, delegating tasks, and providing guidance and support.
• Facility management, lease management, and sourcing of new facilities.
• Protocol and Logistics Management
• Oversee office supply inventory and procurement, ensuring adequate stock levels while minimizing waste.
• Manage procurement functions company-wide.
• Manage office facilities and equipment, ensuring proper functioning and addressing any issues promptly.
• Coordinate office maintenance and repairs, including liaising with vendors and service providers.
• Coordinate travel arrangements.
• Serve as a point of contact for internal and external stakeholders, addressing inquiries and resolving issues in a timely manner.

Requirements

• Interested candidates should possess a Bachelor's Degree with 15-20 years work experience.
• Facility Management
• Administrative expertise
• Policy Implementation
• Logistics/ Fleet Coordination
• Procurement Oversight amongst others.

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Job Summary

• The Head, Digital Marketing, will lead and execute the fintech company’s digital marketing strategy across all online platforms.
• The ideal candidate will drive customer acquisition, engagement, retention, and brand awareness through performance-driven campaigns, content marketing, SEO/SEM, social media, email marketing, and paid advertising.
• This role requires both strategic thinking and hands-on execution to grow the brand and user base in a competitive financial technology space.

Key Responsibilities

• Develop and execute a comprehensive digital marketing strategy to support brand visibility, lead generation, and user growth.
• Manage performance marketing campaigns (Google Ads, Meta, LinkedIn, etc.) with a focus on ROI and CAC optimization.
• Oversee content strategy including blogs, product pages, video content, newsletters, and website UX.
• Optimize SEO/SEM strategy to drive organic traffic and improve search engine rankings.
• Lead the company’s social media strategy and ensure consistent brand messaging across platforms.
• Leverage marketing automation tools for customer onboarding, segmentation, and retention campaigns.
• Stay up-to-date with the latest trends, technologies, and algorithm changes in the digital landscape.
• Oversee the digital marketing budget and ensure efficient allocation across channels.

Qualifications and Requirements

• Bachelor’s Degree in Marketing, Communications, Business, or a related field. Master’s Degree is a plus.
• 10 - 15years of progressive experience in digital marketing, with at least 6years in a leadership role.
• Proven experience managing digital campaigns in a B2C or B2B fintech or tech-driven environment.
• Strong expertise in tools such as Google Ads, Facebook Ads Manager, Google Analytics, SEO tools (SEMRush, Ahrefs), and CRM systems.

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Job Description

• Articulate group brand strategy in line with organizational objectives, develop and execute a comprehensive marketing communications plan that supports the achievement of the organization’s financial and non-financial goals.
• Manage advertising function for the business across board, champion the definition of processes, policies and procedures for the brand. Support the development of the annual Marketing and Communications activities for the Group and for specific assignments.
• Create and ensure adherence to brand CI.
• Handle group media buy and optimization for advertising. Keep abreast of local and global best practices and make recommendations on how they impact the brand.

Responsibilities

• Develops creative marketing communication strategies, plans and approaches to market products, services, and initiatives
• Position corporate brand to have optimal outlook and reach in its targeted marketplace; and to generate high probability sales leads.
• Continuously plan and execute brand engagement activities across digital and physical media.
• Manage and ensure top-notch content development for both online and Offline channels.
• Serve as the custodian of the corporate brand, ensuring consistent projection of the company across all spheres of the business.
• Ensure all external communications are consistent with brand guidelines.
• Have oversights for all technical, creative and content production processes.
• Provide input to the budgeting process for strategic/tactical marketing planning.
• Support the implementation of strategic through the line marketing activities including all internal communications, branding, events and sponsorships, merchandise management.
• Support the development of brand strategies and marketing plans across subsidiaries.
• Liaise with Market Operations to ensure stakeholders’ requirements are clearly understood and delivered within stipulated SLAs.
• Undertake, on a periodic basis, competitive activity tracking a well as actionable intelligence reports and develop appropriate responses.
• Maintain the security of all information entrusted to you, and ensure full compliance with all principles and policies in the IS Handbook.
• Supervise all assigned marketing services executives to ensure that objectives are met.
• Any other related responsibilities would be assigned.

Requirements

• A Bachelor’s Degree in marketing, Communications, Media or any other related field.
• Master’s Degree and relevant professional qualifications.
• Minimum 10-15years of quality experience in a similar role.
• A very good understanding of different channels of communication media.
• An excellent understanding of how to use marketing tools and techniques across different communications channels to increase the visibility, profile and reputation of an organization.
• Able to drive revenue through marketing.
• Have a strong creative and design sense to be able to produce exceptional and visually appealing designs.
• Good knowledge and understanding of strategic branding, marketing concepts, principles, and practices.
• Prior experience managing a team.
• Analytical skills with a problem-solving aptitude. Excellent oral and written communication skills.
• Excellent report writing.

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Job Summary

• The DBA will be responsible for the implementation, configuration, maintenance, and performance of critical ORACLE, POSTGRESQL and SQL Server RDBMS systems and in some case, additional database types like MySQL, to ensure the availability and consistent performance of our corporate applications.
• This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.
• Staff will be responsible for the development and sustainment of the database and data Warehouse, ensuring its operational readiness (security, health and performance), executing data loads, and performing data modeling in support of multiple development teams.
• The data warehouse supports an enterprise application suite of program management tools. Must be capable of working independently and collaboratively.

Responsibilities

• Manage ORACLE, POSTGRESQL and SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
• Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
• Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes
• Assist developers with complex query tuning and schema refinement.
• Provide 24x7 support for critical production systems.
• Perform scheduled maintenance and support release deployment activities after hours.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

Qualifications

• A minimum of a Bachelor’s Degree in Computer Science or its equivalent (Higher Dip./B.Eng/B.Tech/BSc. in Computer Science/Information Technology
• Experience: 4-6 years’ post NYSC experience

Key Competencies:

• Good knowledge of ORACLE, POSTGRESQL and MS SQL Server Administration experience required.
• Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
• Experience with backups, restores and recovery models.
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.
• Knowledge of Oracle data guard technology and role switching operations.
• Knowledge of PostgreSQL replication and failover process data guard technology and role switching operations.
• Experience working with Windows server, including Active Directory.
• Experience working with Oracle Linux operating system.
• Excellent written and verbal communication.
• Flexible, team player, “get-it-done” personality.
• Ability to organize and plan work independently.
• Ability to work in a rapidly changing environment.
• Ability to multi-task and context-switch effectively between different activities and teams.
• Good knowledge of scripting.
• Basic knowledge of storage and its operation ability.

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Requirements

• Interested candidates should possess relevant qualifications.

Skill/Competencies:

• Fluency in Network Administration
• Good Knowledge of Routing and Switching
• Proficiency in administration and network design skills
• Knowledge of Virtualization technology(Citrix, VMware or HyperV)
• Good Knowledge of monitoring software especially solarwinds
• General Knowledge of Server Hardware
• Knowledge of operating system (Linux & Windows)
• Basic web application knowledge such as apache, tomcat
• Basic Knowledge of hardware security module
• Good Knowledge of security solutions.
• Good Knowledge of Endpoint Solutions

Knowledge:

• E-payment industry knowledge

Behavioural:

• Results oriented
• Demonstrates Integrity
• Proactive
• Decisive
• Analytical
• Creative & Innovative

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Job Description
Duties & Responsibilities:

• Ensure POS Network Connectivity.
• Ensure network connectivity to banks.
• Cleaning and tuning of user desktops, laptops, and printers.
• As needed, ensure that all network devices and systems are PCIDSS compliant.
• Ensure that Internet access connectivity is reliable for transaction and email processing.
• Ensure all anti-virus databases are updated frequently as required.
• Ascertain that the WAN connection to the DR site is optimal.
• Ensure that all security and communications devices are optimally functioning with the latest patches and firmware.
• Execute an information security strategy to proactively identify risk and drive remediation.
• Ensure that all physical and logical controls that govern the data centre are adhered to.
• Ensure efficient and timely deployment of fixes and patches.
• Ensure that all critical security patches (OS and Database) on all servers are up-to-date and tested before applying them to the production servers.
• Ensure that all warning and critical event logs are reviewed using the solarwinds application and escalated to the responsible unit.
• Ensure that all servers have antivirus software and that the signatures are up to date.
• Ensure that enterprise storage and server firmware are regularly updated to ensure the availability and integrity of data.
• Build effective relationships with key stakeholders who support IT infrastructure, applications, processes, and operation.

Job Requirements

• Education: Candidates should possess an OND (Minimum of lower credit) in Electrical/Electronics, Computer Engineering, Computer Science or Physics Electronics.
• Experience: 0 - 2 years’ post experience in IT roles.

Key Competency Requirements
Knowledge:

• Basic knowledge of Computer infrastructure
• Knowledge of Operating systems

Skill / Competencies:

• General Knowledge of Server Hardware
• Knowledge of operating systems
• Basic web application knowledge
• Basic Knowledge of hardware security module.

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Job Summary

• Responsible for providing effective and seamless protocol coordination services for the organization.

Responsibilities

• Manage the protocol desk and travel functions such as visa processing, flight bookings, arrange airport logistics, accommodation, travel plans and arrangements for local and international travels 
• Ensure that appropriate systems and processes are in place to guarantee smooth travel management
• Provide liaison for processing of visas and travelling documents
• Handle hotel reservations and meeting arrangements for executives, management during official events.
• Coordinate event logistics and support the event planning process. 
• Identify security risks associated with travels, advise and create safety plans where possible
• Travel administration for all Staff.
• Travel administration for all Executives and their families.
• Coordinate official travels by Board members.
• Carry out other specific projects as may be determined.

Requirements

• Minimum Education: First Degree in any relevant discipline such as Public Relations, Business administration, Economics, etc.
• Minimum experience 4 years relevant experience in protocol management and administration.

Knowledge:

• Protocol and Travel Management
• Event planning and coordination
• Budgeting and cost management
• Records management Skill/Competencies
• Strong Interpersonal and communication skills
• Self-motivated, solution driven and proactive
• Credibility, confidentiality, and integrity
• Planning & Organizing Skills
• Problem-solving skills with great attention to detail
• Networking, negotiating & persuasive skills.
• Ability to work under pressure.
• Ability to work remotely.
• Strong work ethics.

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Job Objective(s)

• Use various channels to reach customers, build brand awareness and promote products.
• Have a deep knowledge of digital marketing planning strategies.

Duties & Responsibilities

• Support the development and implementation of digital marketing communications strategies
• Plan digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising.
• Contribute to the creation of winning strategies to grow company social media presence
• Identify trends and derive insights, for spend optimization
• Strong analytical skills to assess the entire customer experience across multiple channels and customer touch points is key
• Support in collaborating with agencies and other vendor or partners to achieve campaign objectives  Measuring and reporting on the performance of all digital marketing campaigns
• Derive marketing insights and translate to business decision
• Manage CRM integration to overall business objectives
• Channel optimization (Social media, web, email, and others)
• Content development for digital assets
• Calendar management 
• Analytics and reporting
• Identify trends and co-opt into messaging
• Monitor key online metrics to track success
• Liase with marketing, sales, designs and content teams to optimize customer experience and ensure brand consistency
• Any other task as may be assigned.

Requirements

• Education: B.Sc./HND in Marketing, Communications, Media or any other related field.
• Experience: Minimum 4years’ experience in digital marketing.
• Professional qualifications and certifications required.
• Knowledge of online listening tools.

Key Competency Requirements:

• Knowledge of online listening tools.
• Strong project management skills.
• Pays attention to detail.
• Must be able to juggle multiple projects at the same time.
• Analytical skills with a problem-solving aptitude.
• Excellent oral and written communication skills.
• Good report writing and presentation skills.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and display advertising campaigns.
• Experience in optimizing landing pages and user funnels.
• Solid knowledge of analytics tools (e.g. Google Analytics).
• Experience in working remotely. Skill/Competencies
• SEO/SEM.
• Analytics and reporting.
• Campaign management.
• Performance management
• Knowledge and use of online listening tools Knowledge of online marketing tools.

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Job Objective (s)

• The HR Business Partner will primarily act as a consultant for company management on all issues related to human resources

Duties & Responsibilities

• Manage time and Attendance 
• Implement an effective and efficient end-to-end recruitment process i.e. from attracting to on-boarding the best-fit people to fill company needs.
• Payroll Administration
• Keep up-to-date with the latest HR trends and best practice.
• Collect and analyze human resources data
• Ensure compliance to HR policies and processes
• Conduct Staff Appraisal exercises as and when due
• Processing of staff reimbursement and loans Manage leave and personnel records.

Job Requirements

• Education University: B.Sc Degree in Social Science, Arts and other related courses.
• Professional membership in CIPM, PHRI, CIPD, SHRM or other relevant HR certification would be an added advantage.
• Experience: Minimum of 4 years in a related role.
• Knowledge: Computer Literate.

Skill/Competencies:

• Strong Interpersonal skills.
• Good Communication skills - verbal and written
• Good Knowledge of Nigerian Labour Laws
• Problem analysis and solving skills.

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Job Objectives

• To carryout electrical and technical troubleshooting and maintenance.
• To provide assistance to team members

Duties & Responsibilities

• Be part of a 24/7 shift to Manage all on site electrical/other installation, repair, maintenance and test tasks
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Produce timely and detailed service reports
• Documents service and installation actions by completing forms, reports, logs, and records.  Maintains customer confidence by keeping service information confidential.
• Daily routine check around the office
• Daily monitoring of generator performance
• Daily monitoring of Diesel stock
• Maintenance of the generator house
• Reporting and documenting incidents pertaining to the Generators/Lights in the office Daily routine check around the office  Daily monitoring of generator performance
• Daily monitoring of Diesel stock
• Maintenance of the generator house
• Reporting and documenting incidents pertaining to the Generators/Lights in the office (Notebook)
• Daily monitoring and entry (on notebook) of the state of Power, Facility and other technical issues in the Annex offices
• Daily monitoring and entry (on notebook) of the state of Power, Facility and other technical issues in the Annex offices  Fixing of minor reported cases around the office
• Daily monitoring and entry (on notebook) of the state of Power, Facility and other technical issues in the Annex offices
• Daily monitoring and entry (on notebook) of the state of Power, Facility and other technical issues in the Annex offices
• Fixing of minor reported cases around the office

Requirements
Education:

• Minimum of lower credit in Electrical Engineering and Mechanical Engineering from an accredited institution.
• Minimum of 0-3 years of technical experience.
• Excellent verbal and written communication skills.
• Good analytical/critical thinking.

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Job Description

• To ensure smooth operation, monitoring, and support of the UP Exchange transaction processing platform (and other related platforms), which facilitates switching, fund transfers, monitoring and reporting.
• Ensure high system availability, quick issue resolution, and operational efficiency in line with service-level agreements (SLAs) for real-time transaction processing.

Duties & Responsibilities

• Provide necessary support for API development both internal and external
• Collaborate with the Network team to establish connection for new client integration
• Monitor transaction processing platforms, switches, and transfer engines to ensure uptime and performance.
• Perform routine system health checks, transaction flow monitoring, and alert handling from monitoring dashboard.
• Support end-to-end transaction switching and fund transfer operations.
• Escalate transaction failures or processing errors to the appropriate support levels or vendors as needed.
• Assist in settlement reconciliation by validating transaction status and reports.
• Run daily operational checklists for switches, transfer engines, and middleware services.
• Participate in failover testing, disaster recovery drills, and ensure business continuity.
• Maintain accurate operational logs, incident reports, and shift handover documentation.
• Perform basic troubleshooting and escalate unresolved technical issues promptly.
• Support change management activities, system updates, and patches for the exchange platform.

Key Performance Indicators

• >99.9% uptime of switching and transaction processing platforms.
• 100% transaction integrity, with failed transactions promptly escalated within SLA.
• Transaction turnaround time within agreed benchmarks.
• Zero downtime during transaction windows.
• Accurate incident logging and resolution within SLA (90% resolution on first line).
• 100% compliance with operational procedures and data security standards.

Requirements

• Education: BSc/HND in Computer Science, Computer Engineering, Information Systems, or a related field.
• Certifications: ITIL, Linux, or payment/switch-related certifications (advantageous).
• Experience: 1–3 years in e-payment operations, switching platforms, or IT support roles in a financial services environment.

Key Competency Requirements:
Knowledge:

• Strong understanding of payment switching, fund transfers, and transaction flows.
• Familiarity with financial messaging protocols (API-based transaction processing).
• Awareness of reconciliation, settlement processes, and transaction risk management. Behavioral:
• Highly attentive to detail and uncompromised integrity.
• Reliable, accountable, and deadline driven.
• Quick thinker with a proactive approach to problem-solving.
• Excellent teamwork and communication skills. Technical/Functional:
• Basic understanding of Linux/Unix systems (command line, log review).
• Familiarity with monitoring tools for transaction flow and system health.
• Ability to interpret logs, transaction messages, and system alerts.
• Understanding of switching platforms, APIs and testing tools is a plus.