Jobs at Procept Associates Professional Services Limited

Job Description

You are responsible for the following:

Test Strategy Implementation

• Execute and support the implementation of defined testing strategies across projects.
• Ensure alignment of testing activities with business requirements, system architecture, and telecom-specific demands.
• Contribute to continuous improvement of testing frameworks and methodologies.

Test Coordination & Execution

• Coordinate and actively participate in key testing phases, including:
• Integration Acceptance Testing (IAT)
• User Acceptance Testing (UAT)
• Sanity Testing
• Ensure seamless planning, scheduling, and execution of testing activities across stakeholders.
• Track testing progress, identify risks, and escalate issues as required.

Non-Functional Testing & Quality Assurance

• Validate non-functional requirements such as system performance, scalability, availability, and reliability.
• Ensure systems can handle telecom-specific scenarios such as high transaction volumes, concurrent users, and peak load conditions.
• Support performance and load testing activities where applicable.

Customer Experience Validation

• Assess and validate the end-to-end customer experience of products across enterprise systems.
• Identify usability, latency, and performance issues that may impact customer satisfaction.
• Provide recommendations to enhance system responsiveness and user experience.

Agile Scrum Participation

• Function as an embedded member of Agile Scrum teams.
• Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Collaborate closely with developers, product owners, and business analysts to ensure quality is embedded throughout the development lifecycle.

Defect Management & Reporting

• Identify, log, track, and manage defects through to resolution.
• Provide detailed test reports, including findings, risks, and improvement recommendations.
• Ensure timely communication of testing outcomes to relevant stakeholders.

Qualifications

Education:

• BSc. or HND in Electrical/Electronics, Computer Engineering, ICT, or IT related discipline
• Fluent in English

Experience:

• Experience working in a medium sized organization.
• Experience in information and communication technology (ICT) preferably in Telecommunications, Banking, FMCG or an ICT related industry.
• Experience is Test planning, Test case management and defect management using tools such as, Jira, Zephir, HP ALM QC, etc.
• Certification is any of the following would be an added advantage; ISTOB Test Foundation, SCRUM, Agile, PMP, ITIL Foundation, etc.
• Knowledge of Performance, Load, Automation Testing would be an added advantage.
• Collaborate with cross-functional teams to understand project requirements and specifications.
• Reviewing and analysis of requirements and specifications
• Designing test cases using in-depth technical analysis of functional and potentially non-functional requirements and specifications
• Execution of tests and recording and producing of results in the form of test reports
• Responsibility for alignment with Test Manager who are primary stakeholders
• Perform duties efficiently and accurately within specified timelines in accordance with the work requirement (this may include performing other duties occasionally, working outside normal office hours when requested by management)
• Ensuring that the requirements & test artefacts are documented and tracked to an appropriate standard and in an appropriate test management tool ensuring 100% requirement traceability.
• Regular alignment with key stakeholders to understand the testing needs and drive continuous improvement in order to enhance the services provided.
• Understand and test using business processes relating to deliverables, facilitating evaluation of fit for purpose.
• Clearly document and report software defects, providing detailed information to assist developers in the resolution process.
• Timely documentation and reporting of defects and tracking till closure.
• Participate in daily stand-up meetings and contribute to agile development processes.
• Identify opportunities for test automation to improve efficiency and coverage.
• Adoption and usage of automation tools as well as automated regression suites
• Actively participate in process improvement initiatives to enhance the overall quality assurance process.
• Strong verbal and written communication skills
• Stay informed about industry best practices and emerging trends in telecommunications and quality assurance.

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Job Description

Key Responsibilities

Strategic Marketing & Brand Management

• Develop and implement marketing strategies that effectively promote the organization’s training programs, consulting services, technology services, products, and e-learning courses within African markets.
• Position and differentiate the brand to reflect thought leadership and expertise in the African professional services and workforce development space.
• Conduct market research and competitor analysis to identify trends, customer needs, and emerging opportunities across different African regions.
• Ensure brand identity and messaging are culturally relevant and consistent across all platforms.

Corporate Communications

• Develop internal and external communication strategies that enhance the organization’s reputation and visibility in Africa.
• Produce press releases, newsletters, case studies, and thought leadership content that showcase insights, industry perspectives, and impact stories from African markets.
• Maintain strong relationships with African media outlets, professional networks, and industry associations to amplify thought leadership positioning.

Campaign Management & Digital Marketing

• Design and execute integrated marketing campaigns tailored to African markets for business intermediary, outsourcing and professional services (consulting and training).
• Manage the organization’s digital presence, including website development and management, SEO strategies, social media campaigns, and email marketing.
• Create culturally relevant, engaging content such as blogs, webinars, and promotional videos that highlight thought leadership and expertise.
• Analyze campaign performance across African regions and recommend improvements.
• Work closely with the sales and business development team to align campaigns with lead generation, client acquisition, and revenue growth targets.

Product Marketing (Business Intermediary, Outsourcing, Professional Services — Consulting and Training including E-learning)

• Collaborate with subject matter experts to create marketing collateral for corporate clients and learners that reinforce the firm’s thought leadership.
• Plan launches for new courses, consulting packages, and online learning products designed for African markets.
• Develop outreach campaigns targeting industries, professional bodies, and government agencies across Africa.

Event Management & Stakeholder Engagement

• Support the planning and coordination of training workshops, client seminars, webinars, product launches, and conferences that position the firm as a thought leader.
• Represent the organization at industry events, exhibitions, and networking forums.
• Work closely with local teams or partners to ensure high-quality event delivery.

Team Leadership & Budget Management

• Lead and mentor the marketing team to deliver African market-focused campaigns.
• Manage marketing budgets to achieve maximum ROI in different African markets.
• Oversee use of marketing tools and analytics to monitor performance.

Process Improvement & Innovation

• Review marketing processes to enhance impact across multiple African regions.
• Explore new marketing technologies and channels suited to African audiences.
• Continuously integrate thought leadership initiatives into marketing strategies to sustain brand authority.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field. A Master’s degree is an added advantage.
• Minimum of 5 years progressive experience in marketing and communications, preferably within professional services, consulting, outsourcing, or training/e-learning sectors.
• Proven track record of developing and executing integrated marketing campaigns that drive brand positioning, thought leadership, and business growth across multiple markets.
• Strong experience in content creation and thought leadership development (articles, white papers, case studies, industry insights, webinars).
• Demonstrated expertise in digital marketing, including SEO/SEM, social media strategy, email marketing, and analytics.
• Hands-on experience in website management, including updating, optimizing, and maintaining content for visibility and lead generation.
• Excellent writing, editing, and storytelling skills with the ability to craft compelling, culturally relevant messages for diverse African audiences.
• Strong media relations skills and experience building relationships with press, industry associations, and professional networks.
• Experience supporting sales and business development functions through marketing strategies that generate measurable growth opportunities.
• Leadership capability with experience managing teams and budgets effectively.
• Creative, innovative mindset with the ability to adapt strategies to dynamic African markets.