Non-Functional Tester at Procept Associates Professional Services Limited

Job Description

You are responsible for the following:

Test Strategy Implementation

• Execute and support the implementation of defined testing strategies across projects.
• Ensure alignment of testing activities with business requirements, system architecture, and telecom-specific demands.
• Contribute to continuous improvement of testing frameworks and methodologies.

Test Coordination & Execution

• Coordinate and actively participate in key testing phases, including:
• Integration Acceptance Testing (IAT)
• User Acceptance Testing (UAT)
• Sanity Testing
• Ensure seamless planning, scheduling, and execution of testing activities across stakeholders.
• Track testing progress, identify risks, and escalate issues as required.

Non-Functional Testing & Quality Assurance

• Validate non-functional requirements such as system performance, scalability, availability, and reliability.
• Ensure systems can handle telecom-specific scenarios such as high transaction volumes, concurrent users, and peak load conditions.
• Support performance and load testing activities where applicable.

Customer Experience Validation

• Assess and validate the end-to-end customer experience of products across enterprise systems.
• Identify usability, latency, and performance issues that may impact customer satisfaction.
• Provide recommendations to enhance system responsiveness and user experience.

Agile Scrum Participation

• Function as an embedded member of Agile Scrum teams.
• Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Collaborate closely with developers, product owners, and business analysts to ensure quality is embedded throughout the development lifecycle.

Defect Management & Reporting

• Identify, log, track, and manage defects through to resolution.
• Provide detailed test reports, including findings, risks, and improvement recommendations.
• Ensure timely communication of testing outcomes to relevant stakeholders.

Qualifications

Education:

• BSc. or HND in Electrical/Electronics, Computer Engineering, ICT, or IT related discipline
• Fluent in English

Experience:

• Experience working in a medium sized organization.
• Experience in information and communication technology (ICT) preferably in Telecommunications, Banking, FMCG or an ICT related industry.
• Experience is Test planning, Test case management and defect management using tools such as, Jira, Zephir, HP ALM QC, etc.
• Certification is any of the following would be an added advantage; ISTOB Test Foundation, SCRUM, Agile, PMP, ITIL Foundation, etc.
• Knowledge of Performance, Load, Automation Testing would be an added advantage.
• Collaborate with cross-functional teams to understand project requirements and specifications.
• Reviewing and analysis of requirements and specifications
• Designing test cases using in-depth technical analysis of functional and potentially non-functional requirements and specifications
• Execution of tests and recording and producing of results in the form of test reports
• Responsibility for alignment with Test Manager who are primary stakeholders
• Perform duties efficiently and accurately within specified timelines in accordance with the work requirement (this may include performing other duties occasionally, working outside normal office hours when requested by management)
• Ensuring that the requirements & test artefacts are documented and tracked to an appropriate standard and in an appropriate test management tool ensuring 100% requirement traceability.
• Regular alignment with key stakeholders to understand the testing needs and drive continuous improvement in order to enhance the services provided.
• Understand and test using business processes relating to deliverables, facilitating evaluation of fit for purpose.
• Clearly document and report software defects, providing detailed information to assist developers in the resolution process.
• Timely documentation and reporting of defects and tracking till closure.
• Participate in daily stand-up meetings and contribute to agile development processes.
• Identify opportunities for test automation to improve efficiency and coverage.
• Adoption and usage of automation tools as well as automated regression suites
• Actively participate in process improvement initiatives to enhance the overall quality assurance process.
• Strong verbal and written communication skills
• Stay informed about industry best practices and emerging trends in telecommunications and quality assurance.