jOBS AT ICS Outsourcing Limited

Job Profile Summary

• Assists with maintaining daily operations of the Company’s Corporate Real Estate (CRE) activities by coordinating with vendors and contractors.
• Responsible for office moves, ergonomic assessments, shipping and receiving, kitchens, conference centre, and maintaining office standards.

Responsibilities
Concierge and Facilitation:

• Provides assistance with internal department communication (i.e., the intranet, SharePoint, Concierge)
• Assists with conference centre room booking, responsible for posting conference room schedules and coordinating conference centre set up and usage with business partners
• Responsible for the main lobby, welcoming guests, and visitors
• Coordinates special projects as needed (i.e., plans and organises department or team events)
• Provides administrative support and coordination to larger department/business unit events

Operations:

• Assists with day-to-day CRE operations, including ticketing system and food services
• Seeks to continuously improve processes, systems and overall client satisfaction
• Ensures appropriate follow-up with customers
• Provides direction and information to vendors, service providers and CRE staff as required to ensure excellent coordination and execution of work with minimal disruption
• Assists with the maintenance of the CAFM system (Office space) that tracks the occupancy of staff, hoteling, and work order requests
• Assists with ergonomic assessments and proper desk setups
• Assists daily sorting, pickups and deliveries of all external and inter-office mail and supports employees on all mail and shipping requirements

Vendor Assistance:

• Assists and supervises contractors for maintenance and improvements

Business Continuity

• Assists the safety team with fire evacuation and emergency training
• Assists with the maintenance of emergency supplies and life and safety evacuation processes

Facility Management:

• Conducts regular walk-throughs to identify existing building issues and facilitate repairs
• Enforces SLA with landlords of leased office spaces
• Conducts regular planned preventive maintenance of office equipment/appliances as maintained in the schedule

Property Assistance Coordination

• Responsible for new hire setup, inter-office shuffles, company moves, and terminations as it relates to Corporate Real Estate services

Job Requirements

• Education: Minimum of HND / BSC in any discipline
• Experience: 5+ years of experience providing administrative support and exceptional customer service in fast-paced environments.

Skills:

• Strong analytical and organisational skills
• Effective communication skills
• Adept in multi-tasking
• Proficient use of Microsoft Office tools
• Strong communication, negotiation, and interpersonal skills.

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Job summary

• The NOC Support Technician will be responsible for proactive monitoring of Transmission and IP devices across our network through the support of Network monitoring systems, perform first line troubleshooting / fault isolation, resolve where necessary, and escalate to other levels for support in line with our internal processes.

Responsibilities 

• Maintain and ensure full compliance with all our NOC processes and procedures.
• Ensure proper technical documentation of all network events throughout normal/shift cycles or operations.
• Monitor our network providing update, status and performance of all network components, capacity services etc.
• Identify and provide first-line support on all faults on our network in accordance with the Company’s standard operating procedure for fault escalation and management.
• Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using our standard operating procedures.
• Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met.

Qualifications

• BSc / HND in Electrical / Electronic Engineering, or any related discipline
• Minimum of 2 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.

Competencies Required:

• Knowledge of IP devices will be a plus
• Knowledge of Ubiquiti or Ceragon radio
• Strong analytical and problem-solving skills
• Strong Knowledge of DWDM / OTN technology
• Good Knowledge of Huawei OSN series equipment
• Strong knowledge of PtP / PtMP Microwave technologies
• Knowledge of basic TCP / IP configurations and troubleshooting
• Strong Knowledge of Synchronous Digital Hierarchy technology
• Excellent and effective communications skills, both orally and in writing
• Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools / instrument.

Demands of the job:

• This is a shift-based role, and the successful candidate may be required to work weekends and on public holidays.

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Role Summary

• This role is responsible for identifying and developing new opportunities in the UAV (Unmanned Aerial Vehicle) and GIS (Geographic Information Systems) sectors. 
• The BDM will work closely with technical teams to understand client needs and promote tailored aerial mapping, surveying, and geospatial solutions.

Key Responsibilities

• Develop a pipeline of clients across industries such as agriculture, construction, mining, oil & gas, and urban planning.
• Promote UAV-based data collection and GIS analysis services.
• Understand technical solutions and translate them into client-friendly value propositions.
• Collaborate with technical teams to deliver accurate proposals and quotes.
• Lead negotiations and close deals with both private and government clients.
• Stay updated on UAV and GIS trends, regulations, and technologies.

Requirements

• Bachelor’s degree in Engineering, or related field.
• 3–5 years of experience in business development, preferably in geospatial or drone technology.
• Strong understanding of UAV operations, data processing, and GIS platforms.
• Ability to work independently and travel as needed.
• Excellent interpersonal and communication skills.

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Role Summary

• The BDM will drive the growth of cybersecurity and trust-related service offerings by identifying new business opportunities, building strategic relationships, and developing tailored solutions for clients across sectors. 
• The role requires deep knowledge of cybersecurity trends, compliance, and trust frameworks.

Key Responsibilities

• Identify and pursue new business opportunities for cybersecurity and digital trust services.
• Build strong relationships with key decision-makers in IT, Risk, and Compliance departments.
• Lead client needs assessments and propose appropriate cybersecurity solutions.
• Work with technical teams to develop proposals and responses to RFPs.
• Conduct market research and competitor analysis.
• Represent the company at industry events, conferences, and webinars.
• Meet or exceed quarterly and annual revenue targets.

Requirements

• Bachelor’s degree in IT, Cybersecurity, Business, or related field.
• 5+ years of experience in business development, preferably in cybersecurity or IT services.
• Strong understanding of cybersecurity standards, frameworks, and technologies.
• Proven track record of closing enterprise deals.
• Excellent communication, negotiation, and presentation skills.

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Role Summary

• The Sales Lead will spearhead business acquisition and client relationship management in the financial services sector, including banking, insurance, fintech, and capital markets. 
• This role requires a strong commercial mindset, a network within FS, and a deep understanding of industry-specific technology needs.

Key Responsibilities

• Drive sales strategies and lead generation efforts within the financial services sector.
• Build and manage relationships with CXOs and decision-makers in FS organizations.
• Understand client pain points and propose suitable solutions (e.g., core banking, digital channels, data analytics, RegTech).
• Lead proposal development, pricing, and contract negotiations.
• Collaborate with internal technical and delivery teams to ensure client satisfaction.
• Track industry trends and competitor activities.

Requirements

• Bachelor’s Degree in Business, Finance, or a related field.
• 6+ years of experience in sales or business development, with a focus on financial services.
• Strong understanding of digital transformation in FS (e.g., open banking, digital payments, risk & compliance tech).
• Demonstrated ability to close large deals and manage strategic accounts.
• Excellent communication, negotiation, and stakeholder management skills.

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Job Description

• The Building Management System (BMS) Technician will be responsible for the day-to-day operations and monitoring of the Lekki Data Center, comprising of Data Center electrical & mechanical components such as CHILLERS, CRAC/CRAH VESDA & FM200, Access Control, CCTV, Water Leakage Detection etc., equipment within and outside Lagos. From a technical support’s standpoint, the resource will work closely with technical team.

Responsibilities
The BMS Technician will be responsible for the following:

• Monitoring of the BMS server, DCIM Server, NVR, CHILLERS, CRAH/CRAC, VESDA & FM200, Access Control, CCTV Systems, HVAC Systems, intrusion detection etc.
• Monitoring and reporting of All Electrical systems (Energy Meters, UPS, PDU, Feeders & Transformers) Reading and Consumption According daily, weekly and monthly.
• Monitoring and reporting of all mechanical systems (Chillers, CRAH/CRAC, AHU, Access Control etc.), daily, weekly and monthly.
• Preparation and submission of daily, weekly and monthly reports.
• Troubleshoot and fix day to day operational problems pertaining to BMS system.
• Support for reviews & audits, audit tracker updating and coordination.
• Ensuring that the team is meeting the SLAs with internal clients in all aspects.
• You will support and ensure that all applicable security standards – including the ISO9001, ISO27001 (ISMS), PCI Data Security Standard (PCI DSS) are duly complied with for quality assurance.

Qualifications

• B.Sc Degree in Electrical and Electronics / Mechanical / Computer Engineering or other relevant disciplines with at least 2 years work experience

Competencies Required:

• Transferable experience and knowledge of structured cabling.
• Good knowledge of ITIL, SQL, Windows server 2012, VMWare
• Understanding of electrical, mechanical and telecommunications principles, transmission, and IP networks etc.
• Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a good team player and a positive frame of mind and be open to acquiring new skills

Demands of the job:

• Ability and willingness to work effectively and meet tight deadlines.
• This is a shift-based role, and the successful candidate may be required to work weekends and on public holidays

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Position Summary

• A dynamic and visionary HR leader is sought to drive people strategy, champion company culture, and lead all facets of human resources and office operations in Nigeria.
• The Director, Human Resources will play a key role in shaping the employee experience, fostering talent, and ensuring operational excellence in a fast-paced, mission-driven environment.

Key Responsibilities
People & Culture:

• Lead the design and implementation of HR strategies that align with organizational values, goals, and culture.
• Serve as a trusted advisor to managers, providing guidance on HR issues, team dynamics, and performance enhancement.
• Manage end-to-end talent acquisition, onboarding, and integration processes to attract and retain top talent.
• Ensure a seamless and impactful employee lifecycle – from onboarding through to exit – with focus on compliance and experience.
• Monitor compensation trends and maintain competitive and equitable pay structures.
• Oversee the performance management cycle, ensuring goal alignment, regular feedback, and team motivation.
• Support employee learning and development through curated training initiatives and external partnerships.
• Maintain accurate HR documentation and ensure compliance with all regulatory and audit requirements.
• Utilize HR data and engagement metrics to inform decision-making and enhance workplace culture.

Office Operations & Administration:

• Lead and support a high-performing Admin team to manage day-to-day office operations effectively.
• Oversee the administration budget, ensuring prudent cost management without compromising on quality.
• Ensure effective vendor and contractor management, record-keeping, and asset tracking.
• Optimize use of office resources such as vehicles and ride-sharing accounts, reviewing usage reports for efficiency.
• Ensure compliance with health and safety standards and manage associated policy updates.
• Plan and execute smooth office relocations, infrastructure upgrades, and other operational transitions.

Qualifications & Experience

• Candidates should possess a Bachelor's Degree
• Minimum of 7 years’ progressive HR experience, with at least 3 years in a leadership role overseeing the full HR lifecycle.
• Strong judgment and discretion when handling sensitive employee matters.
• Proven ability to coach and influence stakeholders at various levels of the organization.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency with digital tools, especially Google Workspace (Sheets, Docs, Slides).
• Strong relationship-building and stakeholder engagement skills.
• Demonstrated passion for building inclusive and inspiring workplaces.
• Membership in CIPM and possession of certifications such as SPHRi or SHRM-SCP are required.