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  • Posted: Feb 24, 2026
    Deadline: Not specified
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  • FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.
    Read more about this company

     

    Relationship Manager

    Roles and Responsibilities

    • S/he will be responsible for driving the Merchant Acquiring business across various merchant sectors (Supermarkets, Pharmacies, Filling Stations, Eateries & Restaurants, Lounges & Bars, and Hotels) within the region and developing strategies to increase sales revenue
    • Develop plans and strategic initiatives to grow the Merchant Acquisition business and achieve the company's sales goals
    • Manage and lead the Merchant Acquisition team within the region to deliver profitable growth
    • Daily, weekly, and monthly monitoring of the KPIs of the Merchant team within the assigned region is required, ensuring all targets are consistently met and exceeded
    • Drive the KAMs (Key Account Managers) to ensure they meet all KPIs for their respective teams
    • Meet target quotas for the region's set KPIs, including transaction value, volume, and revenue
    • Monitor market trends and provide regular competitor feedback to the Merchant Acquisition Manager
    • Have Strong understanding of the company's products and services is essential, with the ability to advise others effectively
    • Follow up with merchants, ensuring both active and inactive merchants are visited. Where necessary, they will facilitate the retrieval of POS terminals from inactive business partners within the region.

    Requirements

    • Bachelor's Degree in Sales and Marketing or related fields
    • A minimum of 6 to 8 years of experience in the Merchant business
    • Must have an Android phone
    • Proven experience managing a high-performance sales team
    • Ability to motivate a team of Sales Managers for performance
    • Extremely flexible, result-oriented, and hardworking with a strong track record of success
    • Ability to self-motivate and manage self
    • Good communication and interpersonal skills
    • Customer orientation and ability to adapt/respond to different characters

    go to method of application »

    Field Verification / Recovery Officer

    About the Role

    • As a Field Recovery Agent, you will play a crucial role in ensuring the timely collection of loan repayments.
    • Your primary responsibilities include monitoring and rehabilitating accounts in arrears through the effective deployment of standard collections and recovery practices within the legal framework.
    • Handling customer objections and complaints professionally and collaborating with relevant departments to ensure swift issue resolution will be integral to your role.

    Roles and Responsibilities
    As a Field Recovery Agent at FairMoney, your key responsibilities will include, but are not limited to:

    • Conduct regular field visits to engage with defaulting customers(Agents and merchants), utilizing telephone, emails, and other legal means to demand payments on overdue accounts
    • Maintain a detailed daily activity log, tracking metrics such as the number of calls, right-party contacts, promises to pay, and fulfilled promises to pay
    • Verify information on overdue arrears and initiate daily follow-up calls to address outstanding issues
    • Negotiate and establish effective payment plans and settlements to prevent accounts from further delinquency
    • Track payments by diligently following up on pending promises and ensuring timely resolution.

    Requirements
    To excel in this role, you should meet the following criteria:

    • University degree in any related field
    • Minimum of 1+ years of experience in consumer loans operations and merchants, directly handling delinquent clients and resolving problem situations
    • Proficiency in Microsoft Excel
    • High self-motivation with strong interpersonal skills
    • Excellent verbal and written communication skills
    • Strong analytical and problem-solving skills.

    Benefits

    • Private Health Insurance
    • Pension Plan
    • Training & Development
    • Performance Bonus.

    go to method of application »

    State Head (Aggregator Network)

    About the Role

    • As the State Head (Aggregator Network), you are the CEO of the region, responsible for regional performance and individual state under purview.
    • You must be self-driven, result oriented and most importantly - An A player.
    • You are primarily responsible for shaping and driving your region's growth strategy to correctly position it within landscape in Nigeria by working with the Head of Retail Banking in cementing the FairMoney strategy of becoming the largest neobank in Nigeria.

    Roles and Responsibilities

    • Source for new clients and expand client network in the retail marketplace (Agents and consumers)
    • Develop and maintain market dominance by ensuring acquisition, retention and Month on Month growth in acquisition and loan conversion in market segment
    • Drive corporate strategy in Schools, Markets, Partnerships with OFIs/Super Agents/ Aggregators and Agricultural value chain
    • Sign up and maintain relationship with value chain actors
    • Monitor regional performance, staff and consumer behavior and provide market intelligence to the team
    • Proper Branding and training of Agents/Consumers and partners
    • Comply with rules, regulations and legislation governing the financial services industry
    • Motivate, mentor and supervise regional staff for delivery of FairMoney corporate objective
    • Consistently deliver monthly OKR
    • Any other responsibility as may be assigned by the Head of Retail Banking.

    Requirements

    • A Bachelor's Degree in any relevant discipline
    • A minimum of 6 - 8 years of experience in the Agency Banking business
    • Must have an android phone
    • Proven experience managing a high performance sales team
    • Ability to motivate a team of Sales Managers for performance
    • Extremely flexible, result oriented, hardworking with a strong track record of success
    • Ability to self-motivate and manage self
    • Good communication and interpersonal skills
    • Customer orientation and ability to adapt/respond to different characters.

    Benefits

    • Private Health Insurance
    • Pension Plan
    • Paid Time Off
    • Work From Home
    • Training & Development
    • Performance Bonus.

    go to method of application »

    Relationship Manager - Business Banking (Abuja)

    Job Summary

    • The Relationship Manager - Business Banking is primarily responsible for driving merchant and business lending sales, with a strong focus on growing the loan book profitably across assigned merchant segments.
    • The role combines aggressive loan origination, disciplined portfolio management, and transaction-led merchant engagement through online and offline payment solutions (POS). Relationship management is leveraged to drive lending penetration, utilization, and repayment performance.

    Key Responsibilities
    Merchant & Business Lending:

    • Originate and close merchant and SME loan deals across key sectors including FMCG, Mobile & Electronics, Fashion, household Goods, Building Materials, retail chains, amongst others
    • Own end-to-end loan sales execution: prospecting, on-boarding, credit documentation, disbursement coordination, and post-disbursement monitoring
    • Build, grow, and actively manage a high-quality loan book, ensuring strong utilization, healthy repayment behavior, and minimal delinquency
    • Drive repeat borrowing and loan up-sell by deepening lending penetration within existing merchant portfolios
    • Work closely with credit and risk teams to ensure quality underwriting while meeting aggressive lending targets
    • Achieve and exceed assigned loan volume, loan value, and portfolio growth targets for the region

    Portfolio, Performance & Market Management:

    • Monitor daily, weekly, and monthly KPIs across loan disbursement, portfolio quality, repayment, and transactions
    • Actively drive to meet and exceed lending and payments performance targets
    • Conduct regular merchant visits to drive loan performance, address risks early, and unlock new lending opportunities
    • Track market and competitor lending trends and provide insights to management to improve product and pricing strategies

    Offline Payments Acquiring:

    • Drive adoption of offline payment solutions (POS terminals) as an enabler for lending and transaction visibility
    • Ensure lending merchants actively process transactions via POS to support credit assessment and repayment tracking
    • Monitor merchant activity, follow up on inactive terminals, and coordinate POS retrieval when required
    • Grow regional transaction volume, value, and revenue in alignment with lending objectives

    Requirements

    • Bachelor's degree in Sales, Marketing, Finance, Business Administration, or a related discipline
    • 6-8 years of experience in merchant lending, SME lending, business banking, or fintech credit sales
    • Strong understanding of cashflow-based lending, merchant underwriting, and loan portfolio management
    • Experience acquiring and managing a lending portfolio of a minimum of N2B+
    • Proven track record of loan book growth and sales target achievement
    • Highly results-driven, commercially minded, and execution-focused
    • Excellent communication, negotiation, and relationship management skills.

    Benefits

    • Private Health Insurance
    • Performance Bonus
    • Pension Plan
    • Training & Development.

    go to method of application »

    Relationship Manager - Business Banking (Oyo)

    Job Summary

    • The Relationship Manager - Business Banking is primarily responsible for driving merchant and business lending sales, with a strong focus on growing the loan book profitably across assigned merchant segments.
    • The role combines aggressive loan origination, disciplined portfolio management, and transaction-led merchant engagement through online and offline payment solutions (POS). Relationship management is leveraged to drive lending penetration, utilization, and repayment performance.

    Key Responsibilities
    Merchant & Business Lending:

    • Originate and close merchant and SME loan deals across key sectors including FMCG, Mobile & Electronics, Fashion, household Goods, Building Materials, retail chains, amongst others
    • Own end-to-end loan sales execution: prospecting, on-boarding, credit documentation, disbursement coordination, and post-disbursement monitoring
    • Build, grow, and actively manage a high-quality loan book, ensuring strong utilization, healthy repayment behavior, and minimal delinquency
    • Drive repeat borrowing and loan up-sell by deepening lending penetration within existing merchant portfolios
    • Work closely with credit and risk teams to ensure quality underwriting while meeting aggressive lending targets
    • Achieve and exceed assigned loan volume, loan value, and portfolio growth targets for the region

    Portfolio, Performance & Market Management:

    • Monitor daily, weekly, and monthly KPIs across loan disbursement, portfolio quality, repayment, and transactions
    • Actively drive to meet and exceed lending and payments performance targets
    • Conduct regular merchant visits to drive loan performance, address risks early, and unlock new lending opportunities
    • Track market and competitor lending trends and provide insights to management to improve product and pricing strategies

    Offline Payments Acquiring:

    • Drive adoption of offline payment solutions (POS terminals) as an enabler for lending and transaction visibility
    • Ensure lending merchants actively process transactions via POS to support credit assessment and repayment tracking
    • Monitor merchant activity, follow up on inactive terminals, and coordinate POS retrieval when required
    • Grow regional transaction volume, value, and revenue in alignment with lending objectives

    Requirements

    • Bachelor's degree in Sales, Marketing, Finance, Business Administration, or a related discipline
    • 6-8 years of experience in merchant lending, SME lending, business banking, or fintech credit sales
    • Strong understanding of cashflow-based lending, merchant underwriting, and loan portfolio management
    • Experience acquiring and managing a lending portfolio of a minimum of N2B+
    • Proven track record of loan book growth and sales target achievement
    • Highly results-driven, commercially minded, and execution-focused
    • Excellent communication, negotiation, and relationship management skills.

    Benefits

    • Private Health Insurance
    • Performance Bonus
    • Pension Plan
    • Training & Development.

    go to method of application »

    Relationship Manager - Business Banking (Nasarawa and Zamfara)

    Job Summary

    • The Relationship Manager - Business Banking is primarily responsible for driving merchant and business lending sales, with a strong focus on growing the loan book profitably across assigned merchant segments.
    • The role combines aggressive loan origination, disciplined portfolio management, and transaction-led merchant engagement through online and offline payment solutions (POS). Relationship management is leveraged to drive lending penetration, utilization, and repayment performance.

    Key Responsibilities
    Merchant & Business Lending:

    • Originate and close merchant and SME loan deals across key sectors including FMCG, Mobile & Electronics, Fashion, household Goods, Building Materials, retail chains, amongst others
    • Own end-to-end loan sales execution: prospecting, on-boarding, credit documentation, disbursement coordination, and post-disbursement monitoring
    • Build, grow, and actively manage a high-quality loan book, ensuring strong utilization, healthy repayment behavior, and minimal delinquency
    • Drive repeat borrowing and loan up-sell by deepening lending penetration within existing merchant portfolios
    • Work closely with credit and risk teams to ensure quality underwriting while meeting aggressive lending targets
    • Achieve and exceed assigned loan volume, loan value, and portfolio growth targets for the region

    Portfolio, Performance & Market Management:

    • Monitor daily, weekly, and monthly KPIs across loan disbursement, portfolio quality, repayment, and transactions
    • Actively drive to meet and exceed lending and payments performance targets
    • Conduct regular merchant visits to drive loan performance, address risks early, and unlock new lending opportunities
    • Track market and competitor lending trends and provide insights to management to improve product and pricing strategies

    Offline Payments Acquiring:

    • Drive adoption of offline payment solutions (POS terminals) as an enabler for lending and transaction visibility
    • Ensure lending merchants actively process transactions via POS to support credit assessment and repayment tracking
    • Monitor merchant activity, follow up on inactive terminals, and coordinate POS retrieval when required
    • Grow regional transaction volume, value, and revenue in alignment with lending objectives

    Requirements

    • Bachelor's degree in Sales, Marketing, Finance, Business Administration, or a related discipline
    • 6-8 years of experience in merchant lending, SME lending, business banking, or fintech credit sales
    • Strong understanding of cashflow-based lending, merchant underwriting, and loan portfolio management
    • Experience acquiring and managing a lending portfolio of a minimum of N2B+
    • Proven track record of loan book growth and sales target achievement
    • Highly results-driven, commercially minded, and execution-focused
    • Excellent communication, negotiation, and relationship management skills.

    Benefits

    • Private Health Insurance
    • Performance Bonus
    • Pension Plan
    • Training & Development.

    go to method of application »

    Relationship Manager - Business Banking (Lagos)

    Job Summary

    • The Relationship Manager - Business Banking is primarily responsible for driving merchant and business lending sales, with a strong focus on growing the loan book profitably across assigned merchant segments.
    • The role combines aggressive loan origination, disciplined portfolio management, and transaction-led merchant engagement through online and offline payment solutions (POS). Relationship management is leveraged to drive lending penetration, utilization, and repayment performance.

    Key Responsibilities
    Merchant & Business Lending:

    • Originate and close merchant and SME loan deals across key sectors including FMCG, Mobile & Electronics, Fashion, household Goods, Building Materials, retail chains, amongst others
    • Own end-to-end loan sales execution: prospecting, on-boarding, credit documentation, disbursement coordination, and post-disbursement monitoring
    • Build, grow, and actively manage a high-quality loan book, ensuring strong utilization, healthy repayment behavior, and minimal delinquency
    • Drive repeat borrowing and loan up-sell by deepening lending penetration within existing merchant portfolios
    • Work closely with credit and risk teams to ensure quality underwriting while meeting aggressive lending targets
    • Achieve and exceed assigned loan volume, loan value, and portfolio growth targets for the region

    Portfolio, Performance & Market Management:

    • Monitor daily, weekly, and monthly KPIs across loan disbursement, portfolio quality, repayment, and transactions
    • Actively drive to meet and exceed lending and payments performance targets
    • Conduct regular merchant visits to drive loan performance, address risks early, and unlock new lending opportunities
    • Track market and competitor lending trends and provide insights to management to improve product and pricing strategies

    Offline Payments Acquiring:

    • Drive adoption of offline payment solutions (POS terminals) as an enabler for lending and transaction visibility
    • Ensure lending merchants actively process transactions via POS to support credit assessment and repayment tracking
    • Monitor merchant activity, follow up on inactive terminals, and coordinate POS retrieval when required
    • Grow regional transaction volume, value, and revenue in alignment with lending objectives

    Requirements

    • Bachelor's degree in Sales, Marketing, Finance, Business Administration, or a related discipline
    • 6-8 years of experience in merchant lending, SME lending, business banking, or fintech credit sales
    • Strong understanding of cashflow-based lending, merchant underwriting, and loan portfolio management
    • Experience acquiring and managing a lending portfolio of a minimum of N2B+
    • Proven track record of loan book growth and sales target achievement
    • Highly results-driven, commercially minded, and execution-focused
    • Excellent communication, negotiation, and relationship management skills.

    Benefits

    • Private Health Insurance
    • Performance Bonus
    • Pension Plan
    • Training & Development.

    go to method of application »

    State Head - Aggregator Network (Lagos)

    Job Summary

    • As the State Head - (Aggregator Network), you are the CEO of the region, responsible for regional performance and individual state performance under your purview.
    • You must be self-driven, result oriented and most importantly a team player. You are primarily responsible for shaping and driving your region's growth strategy to correctly position it within landscape in Nigeria by working with the Director of Aggregator Business in cementing the FairMoney strategy of becoming the largest neobank in Nigeria.

    Roles and Responsibilities

    • Source for new clients and expand client network in the retail marketplace (Agents and consumers)
    • Develop and maintain market dominance by ensuring acquisition, retention and Month on Month growth in acquisition and loan conversion in each market segment
    • Drive corporate strategy in Schools, Markets, Partnerships with OFIs/Super Agents/ Aggregators and Agricultural value chain
    • Sign up and maintain relationship with value chain actors
    • Monitor regional performance, staff and consumer behavior and provide market intelligence to the team
    • Proper Branding and training of Agents/Consumers and partners
    • Comply with rules, regulations and legislation governing the financial services industry
    • Motivate, mentor and supervise regional staff for delivery of FairMoney corporate objective
    • Consistently deliver monthly OKR
    • Any other responsibility as may be assigned by the Director of Aggregator Business.

    Requirements

    • A Bachelor's degree in any relevant discipline
    • 6 to 8 years of experience in the Agency Banking business
    • Must have an android phone
    • Proven experience managing a high performance sales team
    • Ability to motivate a team of Sales Managers to achieve high performance
    • Extremely flexible, result oriented and, hardworking with a strong track record of success
    • Good communication and interpersonal skills
    • Customer orientation and ability to adapt/respond to different characters.

    Benefits

    • Private Health Insurance
    • Pension Plan
    • Paid Time Off
    • Work From Home
    • Training & Development
    • Performance Bonus.

    go to method of application »

    State Head - Aggregator Network (Kano)

    Job Summary

    • As the State Head - (Aggregator Network), you are the CEO of the region, responsible for regional performance and individual state performance under your purview.
    • You must be self-driven, result oriented and most importantly a team player. You are primarily responsible for shaping and driving your region's growth strategy to correctly position it within landscape in Nigeria by working with the Director of Aggregator Business in cementing the FairMoney strategy of becoming the largest neobank in Nigeria.

    Roles and Responsibilities

    • Source for new clients and expand client network in the retail marketplace (Agents and consumers)
    • Develop and maintain market dominance by ensuring acquisition, retention and Month on Month growth in acquisition and loan conversion in each market segment
    • Drive corporate strategy in Schools, Markets, Partnerships with OFIs/Super Agents/ Aggregators and Agricultural value chain
    • Sign up and maintain relationship with value chain actors
    • Monitor regional performance, staff and consumer behavior and provide market intelligence to the team
    • Proper Branding and training of Agents/Consumers and partners
    • Comply with rules, regulations and legislation governing the financial services industry
    • Motivate, mentor and supervise regional staff for delivery of FairMoney corporate objective
    • Consistently deliver monthly OKR
    • Any other responsibility as may be assigned by the Director of Aggregator Business.

    Requirements

    • A Bachelor's degree in any relevant discipline
    • 6 to 8 years of experience in the Agency Banking business
    • Must have an android phone
    • Proven experience managing a high performance sales team
    • Ability to motivate a team of Sales Managers to achieve high performance
    • Extremely flexible, result oriented and, hardworking with a strong track record of success
    • Good communication and interpersonal skills
    • Customer orientation and ability to adapt/respond to different characters.

    Benefits

    • Private Health Insurance
    • Pension Plan
    • Paid Time Off
    • Work From Home
    • Training & Development
    • Performance Bonus.

    Method of Application

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Average Salary at FairMoney
₦ 59K from 4 employees
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