Sales Account Manager at Arravo Global Services

We are looking for a results-driven Account Manager to actively seek/engage prospective and retain/manage existing clients. You will provide complete and appropriate solutions for all customers within the sector to boost top-line revenue growth, customer acquisition levels, and profitability.

Responsibilities:

• Present, promote, and sell products/services using solid arguments to existing and prospective customers within the public sector and other govt parastatals.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop, and maintain positive business and customer relationships.
• Reaching out to customers leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Coordinate sales efforts with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends in the industry.
• Continuously improve through feedback

Qualification & Requirement:

• BA/BSc degree in Business Administration, Sales, or relevant field.
• Proven work experience as an Account Manager, Key Account Manager, or Sales Account Manager.
• Good knowledge of sales of ICT solutions.
• Good knowledge of IT sales in the public sector.
• Excellent knowledge of MS Office.
• Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships.
• Highly motivated and target-driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills.
• Time management and organizational skills.
• Ability to create and deliver presentations tailored to the client’s needs.
• Relationship management skills and openness to feedback.
• Strong verbal and written communication skills.