Head, Fixed Line Business at Spectranet

Job Description

• The person would be responsible for delivering customer acquisition, retention and revenue targets for Fixed Line retail business based on FTTx and WTTx based technologies.
• The area of operation would comprise all Spectranet business locations.

Job Responsibilities

• Effective management of the Fixed line team, ensuring cold calling and funnel creation to meet the business goals.
• Churn control by ensuring robust relationship with the existing customers and ensuring issues are resolved quickly and efficiently.
• Formulation of quarterly / yearly business plans o Develop robust relationship with other functions to ensure TATs for installation are met and post sales handholding of the customers is done effectively.
• Delivery of monthly / quarterly / yearly customer acquisition and revenue targets as per the business plan.
• Periodic training of the team.
• Excellent communication skills, command over English language (both written and verbal).
• Expertise and gravitas and should be able to meet and finalize deals with CXO level / HNW individuals.
• Should have more than average proficiency in Excel, Power Point and Word o High levels of integrity and business ethics o A Go - getter attitude and should be able to work in a challenging environment. 

Job Requirements

• Bachelor's Degree in Engineering.
  The candidate should have a total relevant work experience of 12 - 15 years.
• Should have worked in a Telecom company (Mobile / ISP – in 4G LTE and FTTx environment.
• Must have experience in - Direct Sales experience in a B2C environment, Relationship building with the key decision makers, Handling a team of more than 10 Direct Sales executives (DSEs).
• Demonstrable previous experience in Direct selling within an ISP, Telecommunications or IT (communications related) Service Provider.
• Proven track record of handling & negotiating orders in a B2B environment.