Jobs at Amala Sky

Job Summary

• The Kitchen Assistant supports daily kitchen operations by assisting with food preparation, maintaining hygiene standards, handling basic tasks, and ensuring overall kitchen efficiency.
• The role requires a high level of teamwork, attention to detail, and compliance with health and safety procedures.
• The Kitchen Assistant plays a crucial role in delivering high-quality meals and maintaining a smooth kitchen workflow.

Key Responsibilities

• Assist in washing, peeling, cutting, and portioning ingredients.
• Support chefs in preparing meal components as directed.
• Help with plating and packaging meals for dine-in, takeout, or delivery.
• Set up and clean preparation areas before and after shifts.
• Set up workstations with required ingredients and equipment.
• Report low stock, expired products, or damaged equipment to the supervisor.
• Ensure all kitchen tools and surfaces are properly sanitized.
• Wash dishes, utensils, pots, pans, and cooking equipment.
• Maintain the cleanliness of the kitchen, sinks, preparation surfaces, and storage areas.
• Dispose of waste properly and follow recycling procedures where applicable.
• Comply with all food safety and hygiene regulations
• Follow established safety procedures at all times.
• Wear appropriate protective clothing and kitchen attire.

Qualifications & Requirements

• SSCE or OND qualification preferred.
• Experience as a Kitchen Assistant or in a food service environment is an added advantage.
• Ability to multitask, work under pressure, and follow instructions.
• Basic understanding of food hygiene and safety practices.
• Strong teamwork, communication skills, and physical stamina to stand for long hours.

Working Hours:

• Shift-based schedule depending on restaurant operations. Weekend, evening, and holiday availability may be required.

Salary & Benefits

• Salary: N60,000 per month.
• Additional benefits may include staff meals and overtime.

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Job Summary

• The Customer Care Officer is responsible for managing customer interactions, addressing inquiries, resolving complaints, and ensuring guests receive excellent service from the moment they contact or visit the restaurant.
• This role requires strong communication skills, professionalism, and the ability to maintain a positive customer experience across all touchpoints, including in-person, phone, and digital platforms.

Key Responsibilities

• Welcome and attend to customers politely upon arrival or via phone calls.
• Respond to all customer inquiries regarding menu items, services, reservations, and restaurant policies.
• Handle customer complaints promptly and professionally, escalating issues when necessary.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Maintain a calm and friendly attitude during high-pressure situations.
• Communicate guests’ needs, feedback, and concerns to the appropriate department
• Assist with reservation management, booking confirmation, and customer follow-up messages.
• Share daily updates, customer feedback, and operational concerns with the manager.
• Maintain accurate customer records, reservation logs, and complaint registers.
• Assist in documenting daily customer interactions and service improvements.
• Respond to customer messages on WhatsApp, social media, or online ordering platforms.
• Monitor customer reviews and escalate areas that need improvement.
• Assist the front-of-house team during busy hours with welcoming customers or directing them to tables.
• Maintain high standards of personal grooming and professional conduct.
• Protect customer privacy and handle all customer information confidentially.

Qualifications & Requirements

• Minimum of SSCE; OND/HND/BSc in related fields is an added advantage.
• 1–2 years of experience in customer service or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Good problem-solving skills and a positive, customer-first attitude.
• Basic computer skills; familiarity with WhatsApp Business, and social media engagement.
• Neat appearance and excellent grooming standards.

Working Hours

• Shift-based schedule according to restaurant operations. Must be available to work weekends, evenings, and public holidays.

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Job Summary

• The Waiter is responsible for providing exceptional customer service by welcoming guests, presenting menus, taking orders, serving meals, and ensuring a clean and pleasant dining environment.
• The role requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced restaurant setting.

Key Responsibilities

•  Welcome and greet guests warmly as they arrive.
• Present menus, explain menu items, and answer customer inquiries.
• Take accurate food and beverage orders and relay them promptly to the kitchen and bar teams.
• Ensure customer satisfaction by checking in regularly and responding to needs quickly.
• Handle customer complaints politely and escalate when necessary.
• Serve meals and beverages promptly, ensuring correct presentation and portion standards.
• Deliver orders to the appropriate tables and assist customers with additional requests.
• Assist in packaging takeaway or delivery orders when needed.
• Coordinate smoothly with kitchen staff to ensure timely order service.
• Assist in opening and closing procedures of the restaurant.
• Support colleagues when the dining area is busy to improve service flow.
• Report any service issues, shortages, or customer feedback to the supervisor

Qualifications & Requirements

• SSCE / OND qualification preferred.
• Previous experience as a waiter or in customer service is an added advantage.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently under pressure.
• Good memory for menus, order details, and special requests.
• Physically fit to stand and walk for long hours.
• Neat appearance and positive attitude

Working Hours:

• Shift-based schedule depending on restaurant operations.
• Must be willing to work weekends, evenings, and public holidays.

Reporting Line:

• Reports directly to the Floor Supervisor, Restaurant Manager, or Shift Supervisor.

Salary & Benefits

• Salary: N60,000 / Month.
• Additional benefits may include staff meals and overtime.

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Job Summary

• The Restaurant Server is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience.
• The role requires strongcommunication skills, attention to detail, professionalism, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Greet guests warmly and escort them to their tables when required.
• Present menus and provide detailed information on food and beverage options.
• Take accurate food and drink orders using the appropriate system or process.
• Serve meals and beverages promptly and professionally.
• Check on guests regularly to ensure satisfaction with their dining experience.
• Communicate customer orders clearly to the kitchen and bar teams.
• Ensure correct meal delivery to the right tables.
• Assist in packaging take-away orders where necessary.
• Handle customer complaints courteously and escalate when required.
• Clean and reset tables quickly for incoming guests.

Qualifications & Requirements

• SSCE / OND qualification preferred.
• Previous experience as a Server or Customer Service staff is an advantage.
• Excellent communication and interpersonal skills.
• Good understanding of food and beverage service procedures.
• Ability to multitask, work under pressure, and remain courteous at all times.
• Neat appearance, good grooming, and a positive attitude.
• Physical stamina to stand and walk for long hours

Working Hours:

• Shift-based schedule depending on restaurant operations.
• Must be available to work weekends, evenings, and holidays.

Reporting Line:

• Reports to the Restaurant Supervisor, Floor Manager, or Restaurant Manager.

Salary & Benefits

• Salary: N60,000 / Month.
• Additional benefits may include staff meals and overtime compensation.

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Job Summary

• The Cashier is responsible for handling all customer transactions, maintaining accurate cash records, and ensuring smooth financial operations at the point of sale.
• The role requires accuracy, integrity, strong customer service skills, and the ability to work efficiently in a fast-paced restaurant environment.
• The Cashier is the first point of contact for many customers and plays a key role in creating a positive dining experience.

Key Responsibilities

• Receive customer payments in cash, POS, or bank transfers.
• Issue receipts, process refunds, and manage change accurately.
• Confirm payment completion before orders are released to customers.
• Reconcile daily cash collections and prepare daily sales reports.
• Maintain accurate records of all transactions, sales, and daily income.
• Submit end-of-shift cash counts and POS summaries to the manager or accountant.
• Report discrepancies, payment issues, or suspicious transactions immediately.
• Update order logs, customer receipts, and financial documentation as required.
• Operate the Point-of-Sale (POS) system efficiently.
• Ensure all menu items, prices, and discounts are correctly entered.
• Assist with updating POS items or reporting system errors to management.
• Confirm that online orders and delivery platform payments are accurately recorded.
• Follow all cash management policies and internal control procedures.
• Safeguard the cash drawer and ensure no unauthorised access.
• Prevent shortfalls by maintaining accuracy and double-checking entries.

Qualifications & Requirements

• SSCE / OND qualification required; higher qualifications are an added advantage.
• 1 - 2 years of experience as a Cashier, preferably in a restaurant or retail environment.
• Strong numeric and analytical skills.
• Excellent communication and customer service skills.
• High level of integrity, honesty, and trustworthiness.
• Ability to work under pressure and handle high-volume transactions.
• Smart appearance, good grooming, and professionalism.

Working Hours:

• Shift-based schedule depending on restaurant operations.
• Must be available during weekends, evenings, and public holidays.

Reporting Line:

• Reports directly to the Restaurant Manager, Shift Supervisor, or Accountant (as applicable).

Salary & Benefits

• Salary: N60,000 / Month.
• Additional benefits may include staff meals, bonuses, or overtime (depending on company policy).

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Job Summary

• The Restaurant Supervisor is responsible for overseeing daily restaurant operations, coordinating staff performance, ensuring excellent customer service, and maintaining high food quality and hygiene standards.
• The Supervisor ensures smooth workflow between the kitchen and service team, resolves customer issues, supports staff training, and assists management in achieving operational goals. The role requires strong leadership, communication, and problem-solving skills.

Key Responsibilities

• Supervise daily restaurant activities to ensure efficient and uninterrupted service delivery.
• Oversee opening and closing procedures, ensuring compliance with company standards.
• Coordinate between the kitchen, cashier, servers, and customer care team for seamless operations.
• Assign daily tasks, schedules, and workstations to staff.
• Monitor staff performance and conduct quality checks on service delivery.
• Train, guide, and support new and existing employees to maintain high service standards.
• Enforce discipline, professionalism, and adherence to restaurant policies.
• Monitor food preparation and presentation to ensure consistency with restaurant standards.
• Ensure portion control, timely meal service, and proper handling of customer orders.
• Conduct routine checks to ensure hygiene, sanitation, and safety compliance.
• Prepare daily operational reports, staff attendance, and shift summaries.
• Assist with payroll inputs, disciplinary reports, and performance evaluations.
• Update management on operational challenges and improvement recommendations.
• Maintain restaurant documentation, checklists, and service logs.

Qualifications & Requirements

• OND / HND / BSc in Hospitality Management, Business Administration, or related field preferred.
• 2–4 years of experience in restaurant supervision or hospitality leadership roles.
• Strong leadership, teamwork, and people management skills.
• Excellent communication, problem-solving, and decision-making ability.
• Solid understanding of food service operations, customer service, and restaurant workflow.
• Proficiency in POS systems, inventory management, and basic computer applications.
• Ability to work under pressure, multitask, and maintain calm during busy periods.
• Neat appearance, strong ethics, and a professional attitude.

Working Hours:

• Shift-based schedule depending on restaurant operations. Must be available to work weekends,evenings, and public holidays.

Salary & Benefits

• Salary: N150,000 per month.
• Additional benefits may include staff meals, performance incentives, and overtime.