Support/Credit Officer at Gbonse Foundation

We are seeking proactive, ethical, and community-driven Support/Credit Officers to expand our outreach and manage our growing loan portfolio and expanding services. The successful candidates will work directly with grassroots communities, especially market women and small-scale entrepreneurs, promoting financial inclusion while advancing our broader mission of poverty reduction and empowerment.

The Support/Credit Officer will report directly to the Branch Head and the Chief Executive Officer (CEO).

Key Responsibilities:

• Visit markets and community clusters regularly to engage market women and small-scale entrepreneurs
• Mobilize and encourage eligible women to become members of Gbonse Foundation for Economic Development
• Clearly explain the organisation’s services, including microcredit, financial literacy, women empowerment initiatives, and access to basic legal support
• Identify and assess prospective borrowers through field visits and background checks
• Prepare and submit loan appraisal reports for approval
• Facilitate loan disbursement and ensure proper documentation
• Monitor loan utilization and provide financial guidance to clients
• Ensure timely loan repayment and actively manage recovery of overdue accounts
• Maintain accurate client records and portfolio performance reports
• Identify clients facing social or legal challenges and refer them appropriately within the organisation’s support framework
• Build and sustain strong relationships within assigned markets and communities.

Requirements:

• Minimum of OND/HND/BSc in Finance, Accounting, Economics, Business Administration, Social Sciences, or related field
• 1–3 years’ experience in microfinance, banking, NGO field operations, credit administration, or related field, 
• Background or training in Accounting is an added advantage
• Prior experience in microfinance operations is a strong advantage
• Strong communication and community mobilization skills
• Willingness to work extensively in the field across Lagos markets
• Ability to meet performance and recovery targets
• Demonstrated interest in poverty alleviation and women empowerment