Job Vacancies at Smiling Hearts Initiatives International

SHI teams are passionately committed to supporting vulnerable communities worldwide, partnering with them to build brighter futures by delivering aid tailored to their specific needs. Our approach is both local and global, multidisciplinary, and context-specific, bridging the gap between Emergency, Rehabilitation, and Development. This ensures that interventions during crises are not only effective but sustainable. Through long-term support staying present in post-emergency settings and engaging local communities—SHI breaks the cycle of poverty and fosters societal progress. Our focus areas include Education, Protection, WASH, CCCM Shelter/NFI, Health and Nutrition, Food Security and Livelihoods, working diligently to enhance the quality of life across regions we serve.

Responsibilities: 

• Ensure SHI’s implementation of all protection activities at field level in accordance with the agreed Work plan (under the supervision of the Shelter Officer and Team lead) and the international standards
• Prepare necessary activity and protection reports (weekly, monthly)
• Participate in conducting needs and programmatic assessments in targeted locations
• Identify and intervene on protection cases in the camps and host communities with technical support from their line manager.
• Refer protection cases to partner agencies and seek to solicit services for them.
• Ensure all protection activities and cases re individually documented, filed and up to date in Kobo.
• Engage with communities directly and create awareness on human rights, child protection, SGBV, and other protection-related topics
• Train community members, partner staff and other local authorities on protection topics
• Identify protection trends and bring this to the attention of the line manager for action planning
• Carry out advocacy and sensitization activities at the field level
• Represent SHI protection in all partner discussions at the field level
• Participate in and actively recruit casual social workers are needed.
• Conduct community meetings, FGDs, and other direct community activities as part of protection monitoring.
• Document all protection activities on Kobo.
• Carry out any delegated activities as assigned by SHI management at the field level including supervision of field bases.
• Manage SHI protection assets assigned to the field of operation.
• Liaise with security officers in SHI to keep up to date on the security situation of the field base at all times.
• Support the field manager with itinerary planning for field visits including donor visits.
• Provide detailed updates of activities within your designated field site.

Knowledge and Experience 

• Bachelor’s degree in sciences, Micro-biology or any related field.
• Experience working in humanitarian or development projects in challenging environments, preferably in North East Nigeria.

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SHI teams are passionately committed to supporting vulnerable communities worldwide, partnering with them to build brighter futures by delivering aid tailored to their specific needs. Our approach is both local and global, multidisciplinary, and context-specific, bridging the gap between Emergency, Rehabilitation, and Development. This ensures that interventions during crises are not only effective but sustainable. Through long-term support staying present in post-emergency settings and engaging local communities—SHI breaks the cycle of poverty and fosters societal progress. Our focus areas include Education, Protection, WASH, CCCM Shelter/NFI, Health and Nutrition, Food Security and Livelihoods, working diligently to enhance the quality of life across regions we serve.

Key Responsibilities

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

Knowledge and Experience 

• Bachelor’s degree in Logistics/Supply chain Management, Social Sciences, or any related field.
• Experience working in humanitarian or development projects in challenging environments, preferably in North East Nigeria.

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ROLE PURPOSE:

The post holder is responsible for the planning and implementation of comprehensive package of CMAM program in the assigned location in collaboration with the Nutrition Project Manager, as well as the Health and Hygiene and sanitation staff in the location. 

KEY AREAS OF ACCOUNTABILITY:

Planning and Implementation of CMAM-TSFP

• Lead/support in the planning, quantification and selection of nutrition services sites establishment, and operations.
• Ensure the registration of new MAM cases by following strictly the protocols and provide individual nutrition counselling based on the nutrition status and evolution of the beneficiary, provide information on the TSFP, reason for admission and the treatment protocol for the new and old cases.
• Analyze deeply the nutrition evolution of each beneficiary, identify potential discrepancy and correct them accordingly.
• Ensure the smooth flow of the beneficiaries from the triage to the exit of the TSFP.
• Participate to the forecasting and provision of the nutrition products and other supplies for each site in a timely manner.
• Ensure proper, clear and accurate data recording on registration books and nutrition cards.
• Demonstrate the preparation of the ration for each new admission.
• Ensure that all program materials are well maintained.
• Check the hygiene at each stage of the TSFP distribution.
• Ensure all Children 6-59 month in the IMAM programme receive care and treatment in accordance with IMAM Guidelines, including proper taking of anthropometric measurements and proper referral and receive food/treatment according to the agreed protocol.
• Supervise CNWs at nutrition services sites on weekly basis.
• Facilitate and organize referral of sick children to the stabilization center and ensure effective follow up of these children.
• Organize the implementation of follow-up protocols requiring community outreach on a weekly basis with OTP patients,
• Assist the community Nutrition workers implementing nutrition activities to develop monthly work plans.
• Ensure proper management supplies, monitor and report on the stock levels.

Capacity building of CNWs, Community Based Distributors and Community Volunteers

• Identify needs, plan and organize training for, CNWs and community volunteers on CMAM,
• Participate in the development of training curriculum and tools for nutrition training,
• Liaise with nutrition program manager and other partner in selecting participants for trainings,
• Liaise SPHCD and other partners in ensuring that CMAM and other nutrition activities are implemented as per the national protocol,
• Maintain a data base/report of the trained and active health workers, CNWs & community Volunteers in the community

Recording and Reporting

• Compile and submit to the Nutrition Manager the relevant weekly and monthly reports for the TSFP activities across all locations.
• Check the coherence between the stock report and the attendance of TSFP beneficiaries.
• Make sure monthly donor reports are submitted timely and in good quality.
• Report challenges and update to SHI management to ensure prompt action is taken. 

Coordination and Collaboration

• Liaise and establish strong links with existing community structures including women groups, community development committees, youth groups and religious leaders.
• Ensure the coordination, referral and linkage of cases across different partners and/or across CMAM components.
• Work closely with the Nutrition LGA Focal person under SPHCDA and ministry of health.
• Participate in nutrition coordination meetings.
• Attend Nutrition sector coordination meetings to
• Maintain the full represents of Smiling Hearts Initiatives International at different partners and community level.
• Attend community sensitization, program review and feedback meetings.
• Any other duty as assigned to by the line manager

BEHAVIOURS (Values in Practice)

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Smiling Hearts Initiatives Int. values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS 

• BSc Health, Nutrition, Nursing or related field with a minimum of two year relevant experience for BSc holder and three years related experience for Diploma holder.
• Understanding of community management of acute malnutrition
• Computer skills knowledge and applications especially Ms Word and Excel
• Experience in planning and organizing activities in a variety of locations
• Proven capacity to supervise, train and coach local staff and community workers.
• Experience of providing hands-on in-service training
• Strong organizational, interpersonal, and representational and communications skills are essential, and a team-oriented work style is a necessity.
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with children and their careers
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Strong report writing skill
• Understanding of local language and culture is mandatory.
• Understanding of English language (Listening, speaking, reading, writing)

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Job Summary

The MEAL (Monitoring, Evaluation, Accountability, and Learning) Officer for the Shelter & NFI (Non-Food Items) Project is responsible for ensuring the effectiveness and accountability of the project. The role involves designing, coordinating, and implementing MEAL activities, monitoring project performance, and ensuring learning and adaptation throughout the project cycle. The MEAL Officer will work closely with the project team, partners, and stakeholders to collect, analyze, and report data, ensuring that project outcomes are achieved, beneficiaries are satisfied, and that there is continuous improvement based on learning.

Key Responsibilities

Monitoring and Evaluation

• Develop and implement MEAL frameworks, indicators, tools, and plans to monitor project outputs, outcomes, and impact.
• Proactively ensure networking and sharing of lessons from the program with strategic partners and other stakeholder including government;
• Conduct regular field visits to monitor activities, ensuring quality and timely data collection and providing guidance to field teams.
• Responsible for providing technical support to project staff and partner organization on proper data collection and record keeping
• Maintain an updated database for all data collected, ensuring data accuracy, consistency, and accessibility for reporting and decision-making.
• Responsible for organizing periodical ongoing data review, reflective practice, evaluation and progress monitoring events;
• Actively participate in and contribute to MEAL team activities, system assessments, development and implementation of new systems and/or tools aimed at strengthening overall MEAL practices

Data Collection and Analysis

• Lead data collection activities, including surveys, focus group discussions, and key informant interviews, ensuring high data quality standards.
• Analyze quantitative and qualitative data, identifying trends, patterns, and areas for improvement, and generate timely MEAL reports.
• Ensure that data management systems and processes are aligned with organizational data protection policies.
• Responsible for conducting post distribution monitoring (PDM) data collection and analysis
• Facilitate beneficiary registration and verification at community level

Accountability 

• Set up and manage an accountability system, ensuring that feedback mechanisms are available, accessible, and known to project beneficiaries and stakeholders.
• Collect and document feedback from beneficiaries, ensuring it is integrated into the project to enhance project responsiveness.
• Prepare monthly accountability reports, including trends in feedback and action taken to address issues raised.
• Ensure CFM data collection met optimum standard and quality for analysis

Learning and Adaptation

• Facilitate regular learning sessions, including after-action reviews, to promote reflection and learning across the project team and stakeholders.
• Document lessons learned and best practices to inform future project design and improve project outcomes.
• Contribute to knowledge-sharing efforts, including writing case studies, success stories, and briefing notes.

Training and Reporting

• Prepare monthly, and quarterly MEAL reports, providing insights into project performance, beneficiary satisfaction, and impact.
• Support the project team in compiling and submitting donor reports, ensuring MEAL inputs are timely and accurate.
• Ensure that all reporting aligns with donor requirements and organizational standards.

Core Skills and Competencies

Technical Skills

• Strong knowledge and experience in developing and implementing MEAL frameworks, tools, and systems.
• Proficiency in data collection and analysis methods (quantitative and qualitative), including surveys, interviews, focus groups, and case studies.
• Experience using data management and analysis software, such as Excel, SPSS, Power BI, or other relevant tools. 
• Good computer skills in MS Office, especially Excel; and Word - with experience in writing reports;
•  Self-motivated and pro-active attitude with good organization, planning, and analytic skills, including prioritizing work, multi-tasking and attention to detail;
•  Flexibility and ability to work under pressure and in constantly evolving work environments;
•  Experience of analyzing and presenting data in a way that facilitates effective decision making.
•  Demonstrated analytical, systematic-thinking, and problem-solving skills are definite assets;
•  A strong understanding of accountability and proven ability to build Beneficiary Feedback Systems

Interpersonal Skills

• Excellent communication and interpersonal skills, with the ability to work collaboratively in a diverse team environment.
• Ability to manage multiple priorities and work under pressure, with strong problem-solving and critical-thinking skills.
• High level of integrity, with a commitment to promoting accountability, transparency, and ethical practices.

Knowledge and Experience 

• Bachelor’s degree in Social Sciences, Statistics, Development Studies, Monitoring and Evaluation, or a related field. A Master’s degree is an added advantage.
• Minimum of 3 years of relevant experience in MEAL, preferably within the shelter, NFI, or humanitarian assistance sectors.
• Experience working in humanitarian or development projects in challenging environments, preferably in Nigeria or similar contexts.

Additional Skills

• Knowledge of local languages and contexts is an advantage.
• Training in data protection and ethical data collection practices.
• Strong facilitation skills with the ability to conduct training sessions on MEAL best practices for project teams and partners.

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Duration:   6 months           

Key Responsibilities

• Ensure compliance with partners’ financial policies and procedures.
• Prepare disbursement vouchers in accordance with SHI Finance manual
• Collect and examine supporting documents
• Ensure that all SHI payment is process on timely manner.
• Provide monthly update of all SHI related financial transaction.
• Maintains a secure filing system of the financial documentation.
• Continuously stay abreast with partners’ policies and procedures.
• Maintain working advance and receivable Accounts
• Record all transaction on manual/computer system as appropriate
• Assist in preparing monthly financial report
• Prepare bank reconciliation.
• Reconciling financial query arising from financial transaction.
• Other duties as assigned by the Finance Manager.
• Perform any other work-related duties and responsibilities that may be assigned by Line Manager

Skills and Behaviours (Our Values in Practice)

Accountability:

• Accuracy and timeliness in all areas of responsibility
• High level of accuracy in work, and ability to analyze complex sets of relationships and situations
• Holds self and others accountable
• Knowledge of Microsoft application, Such as Excel, Word, and Power point.
• Ability to use accounting software. Such as Quick books, etc.
• Strong communication and inter personal skill.

Integrity:

• Honesty, encourages openness and transparency, demonstrates highest levels of integrity.

Desirable Criteria:

• Good training and facilitation skills (for financial training/support to partners).
• Ability to multi-task, engage in long-term planning, meet deadlines, and handle last-minute demands; exercise patience, and adapt to changing circumstances.

Academic qualification and experience

• Minimum of HND, B.Sc  Accounting from a recognized institution in Nigeria
• Minimum of 3 years’ experience in NGO

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GENERAL POSITION SUMMARY

The Housing Land and Property (HLP) Officer will oversee housing, land and property concerns in relation to Organization Land related engagement/usage for all sector particularly the Shelter, WaSH, Agric, Nutrition, and Protection. The HLP Officer is thus responsible for providing Legal advice and assistance around Housing, Land and Property directly to the Staff and Management of the Organization, Beneficiaries and as well as liaising with Government Official at the Federal, State and Local level. The Roving HLP Officer will ensure adherence to Organization policies and guidelines and will be responsible for ensuring that all activities are conducted in compliance with Nigerian Housing, Land and Property Law. 

The HLP Officer will seek to facilitate a more inclusive and effective HLP response while abiding to humanitarian and “Do no Harm” principles. The HLP Officer will give particular attention to increasing security of tenure for both IDPs and host communities with a view to protect against rights violations, such as forced and threat to forced evictions, and contribute towards durable solutions, sustainable housing, increased land tenure security and property rights. 

RESPONSIBILITIES:

• Provide legal assistance in area of Land Access and Use facilitate and/or negotiation for all construction and/or rehabilitation to our beneficiaries, as well as support in disputes resolution between Property owner(s) or Local Authorities and our beneficiaries. Provide beneficiaries with assistance to realize their Housing Land and Property Rights.
• Review and outline Legal and Policy frameworks governing HLP rights of displaced persons, returnees and host communities from a domestic legal perspective. Compile up-to-date information on relevant HLP laws, procedures and practices.
• Outline the normative framework of international, regional and national policy on HLP right as applicable to Northeast Nigeria.
• Identify and document specific challenges facing IDPs, returnees, and host communities in exercising their HLP rights in all locations. This includes gender, age, diversity, and how they relate to HLP violation. 
•  Map HLP issues in areas of return providing an overview of the tenure issues, that affects, who is affected and the current response considering IDPs, returnees, and host communities. Conduct field visits to capture the views of beneficiaries including women and key stakeholders (statutory, customary, and religious authorities, protection etc.)
• Provide recommendations to effectively protect HLP rights of IDPs and host communities as well as to address programmatic gaps to help the Organization address HLP issues affecting displaced and Host communities in the locations.
• Ensure stakeholders i.e. Organization, Property Owners, displaced tenants and/or local Authorities understand and agree to enter and abide by tenure agreements and ensure that all documentation in relation to these agreements is available before implementation of all activities that require the use of Land. 
• Advocate for recognition of the HLP rights of displaced persons particularly security of tenure when engaging with Property Owners, Authorities and humanitarian partners.
•  Report on any problems encountered in the field such as Organization beneficiary complaints, Authorities interference and security threats on the breach of any agreement entered. 
• Conduct post-rehabilitation occupancy monitoring to ensure ongoing security of tenure for all of our beneficiaries. Work with the MEL team to undertake regular monitoring and evaluation of HLP activities, and contribute to monthly progress reports on activities, highlighting any technical or operational successes.
• Monitor and evaluate effectiveness of activities and make recommendations for improvements.
• Conduct both professionally and personally in such a manner as to bring credit to Organization and not to jeopardize its humanitarian mission in Nigeria.
• Carry out any other duties as assigned.

ACCOUNTABILITY TO BENEFICIARIES 

Organization Team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

SUPERVISORY RESPONSIBILITY: Housing Land Property (HLP) Assistant and Consultant. 

REPORTS DIRECTLY TO: Team Leader/Manager. 

WORKS DIRECTLY WITH: All Program Teams, Logistic and Procurement, Finance, M&E and Directors. 

KNOWLEDGE AND EXPERIENCE 

• University degree in law preferred; with 3 Years post call to the Nigeria BAR.
• University degree in social science, political science or related subjects with 3 Years working experience in area Housing, Land and Property (HLP).
• Familiarity with HLP laws, procedure and practice in Nigeria.
• Experience in legal research including international and national legal concepts and collecting legal data.
• Ability to negotiate with Property Owners and Authorities, providing legal assistance to vulnerable beneficiaries, related sectors in Nigeria.
• Ability to work under pressure, independently and show initiative, with limited supervision.
• Strong interpersonal and communication skills; ability to develop good relationship with a range of diverse local stakeholders, private actors, the Government and partners.
• Experience representing the organization and its interest to a diverse range of local stakeholders, private sector actors, the Government and partners.
• Experience working in the humanitarian sector, in complex and volatile contexts. 
• Fluency in Hausa, Kanuri and English.

SUCCESS FACTORS 

The successful candidate will be capable of multitasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. He/she shall have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority, represent the Organization both during and outside work hours. S/he are expected to conduct themselves in a professional manner and respect local laws, customs and Organization policies, procedures, and values always and in all in-country venues.

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\SHI teams are passionately committed to supporting vulnerable communities worldwide, partnering with them to build brighter futures by delivering aid tailored to their specific needs. Our approach is both local and global, multidisciplinary, and context-specific, bridging the gap between Emergency, Rehabilitation, and Development. This ensures that interventions during crises are not only effective but sustainable. Through long-term support staying present in post-emergency settings and engaging local communities—SHI breaks the cycle of poverty and fosters societal progress. Our focus areas include Education, Protection, WASH, CCCM Shelter/NFI, Health and Nutrition, Food Security and Livelihoods, working diligently to enhance the quality of life across regions we serve.

Responsibilities:

• Establish detailed mapping of available storage facilities and maintain up-to-date stock records for each area/facility. This includes bin cards, stock cards, spread sheets, and clearly labelled goods.
• Maintain Total Inventory Management (TIM) system for SHI warehouse.
• Maintain appropriate stock of frequently used supplies through establishing a reorder level consistent with monthly usage.
• Liaise with the Procurement team and Admin team to ensure all stored materials earmarked for a specific location are made ready for onward transport,
• Safeguarding commodities from any type of damages. To this effect, the Warehouse Assistant must ensure that:
  • Storage is safe and clean, and protects commodities from damage and loss     
  • Expiry dates of perishable commodities are regularly followed
  • Goods are kept according to their homogeneity, and all materials must be kept visibly separate.
• Follow established procedures for depositing and withdrawing goods from stores and conduct regular inventory checks.
• Ensuring that regular stock reconciliation is carried out and any discrepancies are properly investigated and reported to the Logistics Officer
• Prepare and submit Weekly, Monthly, and Quarterly Stock Reports to line manager as needed.
• Ensure warehouses are clean and goods are well organized according to their type and homogeneity at all times
• Ensure the effective and efficient use of all Smiling Hearts Initiatives resources in order to keep costs low and ensure safety in the workplace.
• Lead, manage and motivate a team, ensuring that they have clear objectives and receive meaningful feedback on their performance.
• Advise your line manager on potential disposable of stocks.
• Maintain all warehouse & Asset files adequately.
• Review on a daily basis and follow up with relevant staff to receive all orders with nearing or reached due dates
• Collaborate with Team Lead during deliveries and dispatch of items from the warehouse

 Interpersonal Skills

• Excellent communication and interpersonal skills, with the ability to work collaboratively in a diverse team environment.
• Ability to manage multiple priorities and work under pressure, with strong problem-solving and critical-thinking skills.
• High level of integrity, with a commitment to promoting accountability, transparency, and ethical practices.

Knowledge and Experience 

• Bachelor’s degree in logistics/supply chain Management, Social Sciences, and any other relevant qualifications.
• Minimum of 3 years of relevant experience in logistics and supply chain management, preferably within the shelter, NFI, or humanitarian assistance sectors.

go to method of application »

SHI teams are passionately committed to supporting vulnerable communities worldwide, partnering with them to build brighter futures by delivering aid tailored to their specific needs. Our approach is both local and global, multidisciplinary, and context-specific, bridging the gap between Emergency, Rehabilitation, and Development. This ensures that interventions during crises are not only effective but sustainable. Through long-term support staying present in post-emergency settings and engaging local communities—SHI breaks the cycle of poverty and fosters societal progress. Our focus areas include Education, Protection, WASH, CCCM Shelter/NFI, Health and Nutrition, Food Security and Livelihoods, working diligently to enhance the quality of life across regions we serve.

Key Responsibilities: 

• Assist the Project Officers in developing and implementing SHI Shelter/NFI response options, including emergency, transitional and durable solutions.
• Contribute to improving Standard Operating Procedures for various Shelter/NFI activities, with a focus on integrating crosscutting issues, mainstreaming of gender and accountability to affected populations (AAP), gender-based violence and disability inclusion throughout the project cycle.
• Focus on integrating AAP and community participation in all project cycles, including by developing, adapting or improving tools and guidance, such as Focus Group Discussions tools, Information, Education and Communication (IEC) materials and other approaches. Support and coach field teams in incorporating these in the project, and analyse the results to inform project choices.
• Provide inputs for proposals, reports and sitreps of Shelter/NFI activities for both internal and external audiences as requested by the programme manager and project officers ensuring all programme aspects are adequately capturing AAP, gender, disability inclusion and GBV risk mitigation as applicable.
• Contribute to updating project progress trackers and monitoring tools.
• Conduct site assessments and support SHI Site Planners to develop site plans in close coordination with Shelter/NFI officers, as well as the relevant Sector coordination teams and/or partner organizations, for both new sites, site extensions, consolidation and improvement, contingency plans for population flux, as well as durable settlements.
• Supervised and report construction works with frequent visit to the site and participate in coordination meetings. 
• Support in the development or update of architectural designs and BOQs for project activities, and to conduct research on innovative materials and construction techniques, including prototyping of new solutions.
• Review the lessons learned on the shelter improvements project and develop a scale-up strategy in collaboration with relevant units such as CCCM, WASH and MHPSS/Protection.
• Assist the Project Officers in monitoring the delivery of Shelter/NFI project targets, highlight challenges and provide recommendations to the management.
• Contribute to needs assessments/post distribution monitoring (PDM) related to Shelter/NFI response and support the analysis of data from assessments and PDM evaluations to guide programming choices.
• Undertake duty travel relating to project monitoring, coordination, assessments and liaison with counterparts.
• Perform such other duties as may be assigned by the supervisors.

Specific skills, knowledge and experience: 

• Bachelor’s Degree in Civil Engineering or related field.
• At least 3 years of working experience with the communities in Borno State.
• Excellent communication skills.
• Excellent computer skills
• Fluency in local language Kanuri, Hausa and Shuwa both written and verbal

go to method of application »

SHI teams are passionately committed to supporting vulnerable communities worldwide, partnering with them to build brighter futures by delivering aid tailored to their specific needs. Our approach is both local and global, multidisciplinary, and context-specific, bridging the gap between Emergency, Rehabilitation, and Development. This ensures that interventions during crises are not only effective but sustainable. Through long-term support staying present in post-emergency settings and engaging local communities—SHI breaks the cycle of poverty and fosters societal progress. Our focus areas include Education, Protection, WASH, CCCM Shelter/NFI, Health and Nutrition, Food Security and Livelihoods, working diligently to enhance the quality of life across regions we serve.

Key Responsibilities

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

Knowledge and Experience 

• Bachelor’s degree in Logistics/Supply chain Management, Social Sciences, or any related field.
• Experience working in humanitarian or development projects in challenging environments, preferably in North East Nigeria.

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Job Summary

The Enumerator for the Shelter & NFI (Non-Food Items) Project will play a crucial role in collecting data from project beneficiaries and stakeholders. This includes supporting surveys, assessments, and other data collection activities necessary to monitor project progress, understand community needs, and improve project impact. The Enumerator will work directly in the field, often interacting with beneficiaries, conducting interviews, and ensuring high-quality data collection that will inform project decision-making.

Key Responsibilities

• Conduct household and individual interviews using structured questionnaires or digital tools as per project requirements.
• Engage with beneficiaries in various settings, including shelters, distribution sites, and homes, to gather accurate and reliable information.
• Follow the project’s guidelines on data collection protocols, ensuring sensitivity, accuracy, and confidentiality.
• Ensure the accuracy and completeness of data collected, verifying responses with participants when necessary.
• Report and document any inconsistencies or issues faced during data collection to the MEAL Officer.
• Conduct data validation exercises with the MEAL team, as needed, to confirm data quality.
• Conduct post distribution monitoring (PDM) at field level under the close supervision of the MEAL Officer 
• Work closely with the MEAL Officer and project team to align data collection activities with project objectives.
• Submit daily and weekly reports on data collection progress and any challenges encountered in the field.
• Participate in training sessions and debriefs to refine data collection tools, improve techniques, and support learning within the team.
• Build positive relationships with community members to foster trust and ensure beneficiary comfort during data collection.
• Respond to beneficiary questions about the project in a respectful and clear manner.
• Maintain professionalism and sensitivity to cultural and social norms of the target communities.

Core Skills and Competencies

Technical Skills

• Basic understanding of data collection methods and tools, including experience with surveys, interviews, and focus groups.
• Familiarity with mobile data collection tools (e.g., Kobo Toolbox, ODK) and basic mobile device usage.
• Knowledge of basic computer software, including Excel, for data entry purposes.

Interpersonal Skills

• Strong communication and interpersonal skills, with the ability to work well within diverse teams and directly with community members.
• Excellent attention to detail and accuracy in data recording and reporting.
• Ability to handle confidential information with integrity and adhere to data protection guidelines.

Knowledge and Experience

• Secondary school certificate (minimum); a diploma in Social Sciences, Statistics, or related field is preferred.
• Previous experience as an enumerator in humanitarian or development projects, especially within shelter, NFI, or similar fields.
• Knowledge of and experience working in conflict-affected areas like Borno State, with an understanding of the local culture and context.

Additional Skills

• Fluency in English, Hausa, and/or Kanuri is highly preferred.
• Ability to work under pressure, adapting to changing environments and field conditions.
• Willingness to travel to field sites within Borno State, with flexibility to work extended hours when necessary.