Job Vacancies at Norwegian Refugee Council (NRC)

Job Identification: 2914
Location: Maiduguri, Borno
Job Category: Administration
Job Schedule: Full time
Position: Admin Assistant
Reports to: HR & Admin Coordinator
Supervision of: NA  
Duty station: Maiduguri         
Travel: 10%
Duration and type of contract: 4 Months (Possibility of extension)

Role and responsibilities

• The purpose of the assistant position is to assist in the day-to-day implementation of the support functions responsibilities.

Generic Responsibilities (max 10):
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist with the implementation of the support function portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Ensure proper and systematic filing of all personnel files
• Support recruitment process by collecting applications, longlisting, scheduling examination, administering tests, and conducting interviews
• coordinating appointments and background/reference checks, and communicating benefit information
• Maintaining a database of field office recruitments
• induction of new staff, and schedule briefing with relevant departments and assist in email address requests for new staff
• Preparation of contracts for both casual workers and full-time workers
• Management of employee records on NRC People at the field level
• Issuance of stock request to relevant department and updating and sharing the stock report monthly.
• Ensure that office and guest house supplies are requested for and timely distributed
• Preparing and circulating the Minutes from the all-staff meetings
• Supervising of the cleaner/cook
• Any other task assigned by Line Manager

Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Strategy and project planning: HR Manager, HR/Admin Coordinator, HR Officer, Admin Officer, Field Office Coordinator
• Base/Country Office operations: Country Director, Programme Managers, Consultants, Advisors, Support Functions

Scale and Scope of the Position:

Staff:

• Numbers and titles of staff directly managed by the post holder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit.  (Nill)

Stakeholders:

• Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies) Vendors, Tertiary Institutions

Budgets:

• List of budgets covered by post holder, and size of the budget (Nill)

Information:

• Brief description of the information resources the post holder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet) Agresso, Webcruiter, Intranet

Legal or compliance:

• Brief description of any legal or compliance responsibility the post holder has (term of employment, vendors, donors) term of employment, vendors, donors, Code of conduct

Competencies

• Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

• Experience from working as a Support Function Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English.

Context / Specific Skills, Knowledge and Experience:

• Degree or HND in Business Management or any other relevant field of study 
• Experience in a similar position in a humanitarian context
• Knowledge about own leadership skills/profile
• Documented results related to the position’s responsibilities
• Fluency in English both written and verbal
• High-level competence in computer skills (Microsoft Office Applications).

Behavioral competencies (max 6):
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

Performance Management
The employee will be accountable for the responsibilities and the competencies, per the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

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Job Identification: 2959
Location: Mubi, Yola - Adamawa
Job Category: Logistics
Job Schedule: Full time

Role and responsibilities

• The position of Logistics Assistant will be based in Mubi. H/She will be responsible for specific tasks related to warehouse management, vehicle and generator management, and assets at the Mubi Office.

Responsibilities - Fleet:

• Ensure that vehicles are used and maintained according to Logistics Handbook and other NRC policies
• Plan, schedule, and monitor transport of staff and material/equipment according to demands and procedures
• Ensure that all NRC vehicles are in proper operating condition and coordinate vehicle maintenance with the Logistics Officer.
• Ensure that NRC generators in Mubi are maintained on regular basis.
• Responsible for the receipt, storage, and dispatch of all stock at the Mubi Office ensuring that proper documentation is maintained for same.
• Ensure that assets are tagged before being dispatched to the field.
• To also ensure asset movement is tracked in the Asset Register

Responsibilities - Warehouse:

• Ensure that only authorized staff are allowed to enter the warehouse and receive supplies or materials
• Maintains an up-to-date record of all stocks movements.
• Receives and inspects the physical condition of consignments and scrutinizes relevant documents.
• Check supplies and ensures all over/wrongly consigned goods are returned to suppliers.
• Allocate storage space and maintain orderliness and cleanliness of the warehouse at all times
• Ensure safety and security of materials
• Prepare monthly stock reports and assist in carrying out periodic physical inventory checks
• Immediately report losses, damages, or discrepancies to the Logistics Coordinator
• Inform Logistics Officer on the expiry date of consumable items stored at the warehouse.
• Update stock and share it with relevant staff weekly basis
• Arrange truck and laborers for loading and offloading the materials at the warehouse.

Specific Responsibilities

• Ensure all drivers adhere to NRC logistics and drivers procedures
• Compile and submit monthly fleet and stock reports
• Ensure the NRC fleet is utilized and optimized accordingly.
• Prepare requisitions for spare parts for vehicles
• Coordinate and facilitate timely reporting of eventualities like accidents and breakdowns
• Secure that NRC vehicles are equipped with necessary documents and equipment
• Ensure all drivers fill the movement logbook and that logbook is signed by the passengers.
• Responsible for the receipt, storage, and dispatch of all stock at the Mubi Office ensuring that proper documentation is maintained for same.
• Ensure that assets are tagged before being dispatched to the field.
• To also ensure asset movement is tracked in the Asset Register
• Ensure that all vehicle records and reports including logbooks, accident reports, etc are filled appropriately.
• Keep a log of the generators and ensure that fuel consumption is monitored and recorded appropriately
• Conduct warehousing processes with a focus on country and NRC regulations
• Receive materials and supplies, store them in assigned locations, and distribute according to NRC procedure
• Maintain records of all incoming and outgoing materials
• Supervise packing, loading, and unloading of all material.

Competencies
Behavioral Competencies:

• Problem solving and solution-oriented
• Adaptable and coping with change
• Managing resources.

Professional Competencies:

• Experience from working with transport and vehicle management in a humanitarian/recovery context
• Experience with inventory and asset management.
• Experience with computers – Microsoft Word and Excel plus email
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English

Performance Management
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management System. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework.

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Job Identification: 2982
Location: Jos, Plateau
Job Category: Education
Job Schedule: Full time

Role and Responsibilities

• The purpose of the Education Officer is to provide technical support to education program on implementation including planning, implementation, engagement with project stakeholders, distribution of learning materials and monitoring of project activities.

Generic Responsibilities:

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist a range of support with the implementation of the CC portfolio according to plan of action
• Implements independently procedures and activities within own function or core competency as delegated
• Responsible for organising and delivery of tasks in line with priorities and standards
• Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
• Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement in your area of expertise.

Specific Responsibilities:

• Line managing two Education Assistants and provide technical and administrative support and capacity development.
• Preparing key planning documents including work-plans to support the achievement of project indicators.
• Ensuring that activities are implemented on time and in compliance with organizational and donor requirements. 
• Monitoring and ensuring that spending is compliant with the project budget.
• Monitoring implementation and documentation of activities in the field.
• Engaging with community leaders, parents, youth and other stakeholders.
• Applying protection and prevention mechanisms in all project activities and interactions to ensure the safety and wellbeing of staff and beneficiaries
• Representing NRC in meetings and coordination with education actors in the area, communities and LGA education and government representatives.

Critical Interfaces
The Education Officer will interact with the following:

• Project planning and implementation: Area Manager, Project Manager, Education Coordinator, Education Specialist, Field Office Coordinator, Support Coordinators
• Area operations: Area Manager, Project Manager, Field Office Coordinator, Education Coordinator
• Staff capacity building: Area Manager, Project Manager, Education Coordinator, Education Specialist
• Sector coordination and representation: other NGOs and UN agencies working in education in the area and Education Secretaries for the LGA, beneficiary communities.

Professional Competencies

• A minimum of 2 year of experience implementing education projects
• Technical education expertise in education 
• Development of reports and work-plans.
• Experience coordinating with local government and community representatives
• Fluency in English, both written and spoken
• Fluency in spoken Hausa
• Candidates with university degree preferred; significant experience in the field of education, peacebuilding, vocational education or youth programming will be considered in lieu
• Female candidates are strongly encouraged to apply.

 Context Specific Skills, Knowledge and Experience:

• Knowledge of the humanitarian situation and implementation challenges in Nigeria
• Fluency in at least one additional local language of the project implementation area.
• Experience liaising with NGO and government education stakeholders at LGA level an asset.

 Behavioral Competencies:

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results.

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

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Job Identification: 3058
Job Category: Other
Job Schedule: Full time

Role and responsibilitie

• The Driver is responsible for transporting NRC staff, visitors, documents and goods/materials to designated destinations when officially approved within an area, country or other location.

Generic Responsibilities (Max 10):

• Transport NRC staff, visitors, documents and goods / materials to designated destinations when officially approved
• Ensure the safety and security of the passengers, the goods and the vehicle
• Immediately report accidents, breakdowns and needs of repair and general maintenance / service
• Respect the local traffic regulations and the NRC logistical/vehicle policies at all times
• Maintain the logbook for all trips
• Maintain the vehicle in proper operating condition at all times, including keeping the vehicle clean, ensuring enough fuel, checking the technical state etc.
• In liaison with the line manager, arrange for repairs and servicing
• Ensure the assigned vehicle has all the necessary documents and equipment
• Provide logistical support during trainings and workshops

Specific Responsibilities:

• Transport NRC staff, visitors, documents and goods/materials to designated destinations when officially approved
• Ensure the safety and security of the passengers, the goods and the vehicle
• Ensure vehicle is always clean and in proper condition.
• Drive NRC vehicles to pick or drop employees at their designated duty areas within and sometimes outside Borno State
• Deliver Important documents to required destinations as directed.
• Ensure that all deliveries have been signed and delivered to the correct recipient
• Keep NRC vehicles clean and maintained at all times
• Perform preventive and regular maintenance on NRC vehicle
• Convey NRC staffs on assignments in and out of the office to their desired destinations
• Pick up and drop off NRC staffs and partners from the airport to their destinations
• Cleaning and maintenance of all NRC vehicles
• Chart the best route possible in order to save time
• Update the office on the status of the vehicle particulars for timely registrations and renewals.

Competencies:
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

• Professional competencies

Generic Professional Competencies

• Experience from working as service support staff in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• SSCE of WASSCE or NECO Educational Qualification is required
• Valid Driver’s License / Driving school certificate
• Knowledge of local language
• Previous experience from working in complex and volatile contexts
• Fluency in English, both written and verbal

Context Related Skills, Knowledge and Experience:

• Good basic arithmetic skills.
• Defensive driving skills.
• Experience in handling high profiled vehicles such as Lexus SUVs and double cab pick-up.
• Ability to make good and quick decision on the wheel.

Behavioural Competencies (Max 6):

• Managing resources to optimize results
• Managing performance and development
• Analysing
• Handling insecure environments
• Empowering and building trust
• A good sense of humour is an asset
• All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework