Job Vacancies at Mono

Job Description

• We are looking for an experienced Product Manager who is passionate about building products that customers love.
• You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company’s vision and strategy.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Staying on top of the constantly evolving competitive landscape
• Providing guidance on our high-level product roadmap
• Breaking the product roadmap down into digestible user stories
• Analyzing the usage of our products solutions and iterating based on customer feedback
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with the public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services.

Requirements

• MS / BS Degree in Computer Science, Engineering or equivalent preferred
• Proven work experience in product management or as an associate product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem solving skills and willingness to roll up one's sleeves to get the job
• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal communication skills.

Benefits

• Private Health Insurance
• MacBook pro
• Salary commensurate with experience
• Stock options
• Pension Plan (If you're based in Nigeria)
• Free Launch (If you're based in Nigeria)
• Paid Time Off
• Training & Development
• Performance Bonus.

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Description

• We are looking for a DevOps Engineer to help us build functional systems that improve customer experience.
• DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations.
• You will be spearheading our infrastructure and security team which is responsible for running our platform in a secure, highly available, and scalable manner.
• Our customers rely on us to run their financial operations, and we hold ourselves to a higher standard when it comes to building and running infrastructure.

Requirements

• Run our infrastructure on top of tools technologies such as AWS, Kubernetes, Terraform
• Smoothly operate AWS managed service. We prefer to leverage existing industry standards and tools, to focus on our business problems
• Run monitoring and alerting systems proactively. Make monitoring and alerting alert on symptoms and not on outages
• Be on an on-call rotation for our production infrastructure.
• Improve our deployment processes to be faster and more flexible. Empower product development teams to run autonomously.
• Collaborate on the implementation of compliance and regulatory projects
• Collaborate with Product Managers to prioritize roadmap items to balance infrastructure and business needs

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Health Insurance
• Work from any office twice per year
• Training Budget
• Team building events
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Description

• We are looking for a highly qualified Legal Counsel to oversee the legal aspects of our business. You will safeguard our reputation by guaranteeing that the company strictly follows law guidelines and give legal advice to management about all relevant issues.
• The successful candidate will effectively ensure legal conformity and minimize probability of exposure.

Responsibilities

• Give accurate and timely counsel to executives in a variety of legal topics (labor law, partnerships, international ventures, corporate finance etc.)
• Collaborate with management to devise efficient defense strategies
• Specify internal governance policies and regularly monitor compliance
• Research and evaluate different risk factors regarding business decisions and operations
• Apply effective risk management techniques and offer proactive advise on possible legal issues
• Communicate and negotiate with external parties (regulators, external counsel, public authority etc.), creating relations of trust
• Draft and solidify agreements, contracts and other legal documents to ensure the company's full legal rights
• Deal with complex matters with multiple stakeholders and forces
• Provide clarification on legal language or specifications to everyone in the organization
• Maintain current knowledge of alterations in legislation

Requirements

• BSc degree in Law or J.D. degree
• MA or BSc in Business Administration will be considered an advantage;
• Proven experience as a Legal Counsel in a business environment
• Excellent knowledge and understanding of corporate law and procedures
• Full comprehension of the influences of the external environment of a corporation
• Demonstrated ability to create legal defensive or proactive strategies
• A high degree of professional ethics and integrity
• Sound judgement and ability to analyze situations and information
• Outstanding communication skills.

Benefits

• Private Health Insurance
• MacBook pro
• Salary commensurate with experience
• Stock options
• Pension Plan (If you're based in Nigeria)
• Free Launch (If you're based in Nigeria)
• Paid Time Off
• Training & Development
• Performance Bonus

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Description

• As the head of engineering, you will lead our engineering department and help us build great products. You’ll also manage our infrastructure and ensure all internal systems operate securely and effectively. To be successful in this role, you should be confident managing your teams while, at the same time, setting goals, budgets, and timelines for various projects.
• We also expect you to be in charge of our integrations with external partners and oversee all software development plans from ideation to execution. Ultimately, you’ll make sure we use innovative technologies that maximize our productivity and help our company grow.

Responsibilities

• You will work together with the reverse engineering team, which is a specialized team developing and maintaining our financial ecosystem integrations, front-end engineers, and backend engineers.
• We don’t establish a fixed hands-on/off split, but we encourage you to keep coding to keep your technical acumen sharp and to have a solid understanding of the technical challenges that your team faces.
• Establish processes and address growing pains during high-growth phases.
• Monitor reliability and performance of all internal systems to suggest improvements
• Ensure compliance with security regulations
• Manage software development projects by setting requirements, goals, and timelines
• Prepare and manage the engineering department’s budget
• Setting up KPIs and managing appraisals
• Design strategies for future development projects based on the company’s overall objectives and resources
• Hire engineers and coordinate their training
• Coordinate with external stakeholders for new integrations and tools
• Review and update policies relevant to internal systems and equipment
• Develop high-quality software design and architecture
• Coach first, player second. You are a force multiplier for your team and have a passion for the team and team members’ success.
• Set objectives, follow performance, and provide feedback.
• Team happiness, wellbeing, and productivity.
• Partner with Product Managers on objectives, priorities, trade-offs, and risk.
• Participating in architecture discussions and planning.
• Ability to act as Tech Lead and being more hands-on when required.
• Maintain and foster our culture by interviewing and hiring only the most qualified individuals with an eye towards diversity.

Requirements

• Work experience as an engineering manager or in a similar senior-level position at an engineering department
• Extensive experience with cloud technologies and modern human-computer interfaces
• Hands-on experience in back-end and front-end development using javascript.
• Good understanding of agile methodologies
• Leadership abilities with a strategic mind
• Excellent project management skills
• BSc/MSc in Engineering, Computer Science or relevant field

Benefits

• Private Health Insurance
• MacBook pro
• Salary commensurate with experience
• Stock options
• Pension Plan (If you're based in Nigeria)
• Free Launch (If you're based in Nigeria)
• Paid Time Off
• Training & Development
• Performance Bonus

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Job Description

• We’re looking for a senior backend engineer with experience in reverse engineering or custom web scraping to join the financial data team. This team is responsible for Mono's financial data APIs and our mission is to reimagine how consumers share their financial data in a convenient and secure way.
• As a reverse engineer, you will be using advanced techniques to access previously inaccessible financial accounts. We use a set of approaches, among which the analysis of consumer Android applications to infer implicit network APIs and endpoints.
• The right candidate will need to be very familiar with how Android Apps work behind the scenes, the Android runtime, and techniques such as decompilation, deobfuscation, and network traffic analysis. Cryptographic knowledge (PKI, Symmetric and Asymmetric encryption, certificates handling) will also be highly valuable.

Requirements

• Perform network traffic analysis and infer implicit APIs from institutions' web and mobile apps.
• Develop and evaluate bank-level encryption schemes (AES, RSA) and android APK reverse engineering.
• Develop web scraping pipelines via Javascript.
• Apply your knowledge set to fetch data from multiple sources, cleanse it and build APIs on top of it.
• Understand and be able to reverse engineer authentication processes both in web and mobile apps.
• Build solutions to stay on top of reliability and data quality
• 4+ years of experience as a software engineer
• Experience with data retrieval and reverse engineering technology.
• Sound Knowledge in bypassing Bot Detection Techniques Experience using HTTP Proxy techniques to protects web scrapers against site ban, IP leak, browser crash, CAPTCHA, and proxy failure.
• Ability to be nimble, proactive, and comfortable working with minimal specifications.
• Experience designing and developing RESTful APIs
• Can develop data extracting and processing using raw and programmatic techniques without scrapy or Puppeteer.
• Are comfortable with ambiguity and poorly defined complex problems
• Are innovative, push technical boundaries, and are excited to solve problems that have never been solved before
• Communicate in a clear and direct manner
• Can self manage, set an implementation schedule, and manage communication with team members and stakeholders
• Can mentor other engineers and lead by example
• Take an evidence-based and data-driven approach to making decisions.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours.

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Description

• As the head of finance, you will supervise all financial tasks at Mono and ensure we use capital and resources beneficially.
• You will also be creating forecasting models, assessing risk in investments, and ensuring all accounting activities comply with regulations.
• To be successful in this role, you should have experience crafting financial strategies. Ultimately, you will maintain our company’s financial health and increase profitability in the long run.

Responsibilities

• Forecast monthly, quarterly, and annual results
• Building financial models for fundraising
• Approve or reject budgets
• Evaluate and decide on investments
• Supervise a team of Accountants
• Allocate resources and manage cash flows
• Conduct profit and cost analyses
• Risk control: D&O, insurance
• Develop secure procedures to maintain confidential information
• Ensure all accounting activities and internal audits comply with financial regulations
• Partner with the CEO on investor relations – help prepare board decks, help with fundraising (process, due diligence, etc), update the VCs
• Consult board members about funding options
• Recommend cost-reducing solutions.

Why you're here

• Keep the house in order: financials and key metrics (churn etc) are accurate and available promptly
• Avoid disasters: As the head of Finance, you will help the CEO have an accurate picture of the cash situation and burn at all times and helps build realistic projections (and forecast as necessary)
• Run a tight ship: stuff and people get paid on time, KPIs are tracked
• Avoid accumulating “organizational debt”: any unaddressed deficiency around accounting, finance, processes, operations, etc accumulates and compounds over time, and becomes very painful to untangle down the road
• Partner with the CEO on strategy: while covering the tactical aspects of finance and operation makes a world of difference as it is, you will engage with the CEO also at a strategic level, as you would have a company-wide perspective

Requirements

• B.Sc / BA in Accounting, Finance or relevant field
• MSc/MBA or relevant certification (e.g. CFA/CPA) is a plus.
• Proven work experience as a Head of Finance, Director of Finance or similar role
• In-depth understanding of cash flow management, bank reconciliation and bookkeeping
• Hands-on experience with budgeting and risk management
• Excellent knowledge of data analysis and forecasting models
• Proficiency in accounting software
• Solid analytical and decision-making skills
• Leadership abilities
• Tech abilities - You must have a strong understanding of technology, as technology influences almost every single decision in a modern business. Pursuing process automation, for example, can save time and money. And using digital services can broaden a business’s reach and deepen connections with consumers. The CFO should understand how technology impacts their business, both in terms of the opportunities it can create and the challenges it can present.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours.

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Description

• The core backend teams are responsible for architecting the services that make the Mono internal and external dashboard works for our partners and your colleagues.
• We’re looking for people with a strong background or interest in solving real-world problems and the ability to translate complexity into simplicity.
• You’re comfortable in dealing with lots of moving pieces, have exquisite attention to detail, and have curiosity in learning new technologies and systems

Requirements

• 3+ years of industry experience building high-quality code and infrastructure
• Lead the architecture, design, and implementation of Backend services powering our dashboards.
• Improve engineering processes especially through testing, monitoring, and alerting
• Coordinate technical execution with other team members. Envision solutions collaboratively and coordinate their execution as a team, addressing technical and coordination issues.
• Carefully manage API retro compatibility, document API changes, and implement deprecation plans
• Implement automated quality assurance and monitoring modules
• Participate in code, design, and production-readiness reviews
• Experience shipping high-quality products from start to finish
• Thrives in a collaborative environment involving different functions, stakeholders, and subject matter experts
• Experience shipping high-quality products from start to finish
• A desire to work closely with developers who depend on your libraries to deliver customer value
• Attention to detail, especially around performance, accessibility, reliability, and security
• Enjoys being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users, including work that falls outside engineering.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Health Insurance
• Work from any office twice per year
• Training Budget
• Team building events
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Description

• Our Sales teams work to grow the number of partners using Mono. We are looking for an Onboarding Specialist, reporting to our Manager of Customer Success, to join our team to help us, onboard new customers, to the Mono platform, provide consulting and expert guidance and see partners through their successful first API call.
• The Onboarding Specialist will develop an understanding of the Partners' business model and goals, and recommend a launch strategy that leverages key platform features and tailored marketing strategies to ensure they achieve their desired success.
• This is a critical role at Mono, as our customer acquisition strategy is changing and will require not only strong customer success acumen but some operational aptitude as we continue to refine our best practices with our changing business.

Responsibilities

• Manage the onboarding of new customers on Mono by consulting on their business goals, training them on key features, and provide guidance in their launch strategies
• Successfully and consistently meet targets measured by the number of API calls and their days to first API calls
• Experiment with new tactics and strategies to improve the team’s process and outcomes, and iterate and adapt as we grow
• Liaise with sales reps, customer care/tech support, and the rest of the customer success team to ensure that our customer's needs are met seamlessly.
• Act as a partner advocate and expert, offering a deep and first-hand understanding of their experience and product needs.

Requirements

• Excellent communication and organizational skills, a diligent and hard worker, and metrics-driven
• Exceptional customer focus
• Have experience reviewing business sign-ups or have confidence you can learn quickly
• Write with clarity and purpose
• Pay extremely close attention to detail
• Work with efficiency and focus
• Understand how to keep an organized, clean inbox
• Love problem solving and making teams, product, and processes more efficient
• Delight in providing an exceptional customer experience
• Enjoy thinking about how to automate as much of your job as possible
• Have a strong product sense
• Keep track of what you’re working on even when you’re working on a hundred different things
• Has customer service experience with software products, or has a technical background, knowledge of available resources, or is comfortable troubleshooting customer’s technology questions
• Basic knowledge of SaaS and PaaS technologies and their concepts, strong product knowledge of Mono, or similar platform, preferred
• Basic knowledge of online courses/coaching, digital marketing, and eCommerce strategies is a plus
• Collaborative, solutions-oriented, and comfortable with operating in an ambiguous environment and high growth business.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours.

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Job Description

• We’re looking for a senior backend engineer with experience in reverse engineering or custom web scraping to join the Bank Transfers team. This team is responsible for Mono's bank transfer APIs and our mission is to reimagine how consumers and fintechs move money in a convenient and secure way.
• As a reverse engineer, you will be using advanced techniques to access previously inaccessible financial accounts. We use a set of approaches, among which the analysis of consumer Android applications to infer implicit network APIs and endpoints.
• The right candidate will need to be very familiar with how Android Apps work behind the scenes, the Android runtime, and techniques such as decompilation, deobfuscation, and network traffic analysis. Cryptographic knowledge (PKI, Symmetric and Asymmetric encryption, certificates handling) will also be highly valuable.

Requirements

• Perform network traffic analysis and infer implicit APIs from institutions' web and mobile apps.
• Develop and evaluate bank-level encryption schemes (AES, RSA) and android APK reverse engineering.
• Develop web scraping pipelines via Javascript.
• Apply your knowledge set to fetch data from multiple sources, cleanse it and build APIs on top of it.
• Understand and be able to reverse engineer authentication processes both in web and mobile apps.
• Build solutions to stay on top of reliability and data quality
• 4+ years of experience as a software engineer
• Experience with data retrieval and reverse engineering technology.
• Sound Knowledge in bypassing Bot Detection Techniques Experience using HTTP Proxy techniques to protects web scrapers against site ban, IP leak, browser crash, CAPTCHA, and proxy failure.
• Ability to be nimble, proactive, and comfortable working with minimal specifications.
• Experience designing and developing RESTful APIs
• Can develop data extracting and processing using raw and programmatic techniques without scrapy or Puppeteer.
• Are comfortable with ambiguity and poorly defined complex problems
• Are innovative, push technical boundaries, and are excited to solve problems that have never been solved before
• Communicate in a clear and direct manner
• Can self manage, set an implementation schedule, and manage communication with team members and stakeholders
• Can mentor other engineers and lead by example
• Take an evidence-based and data-driven approach to making decisions

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Description

• As a Front-end Developer at Mono, you’ll be in charge of developing and implement external and internal dashboards that cater to Mono partners, their customers, and your other colleagues.
• Primarily you’ll be writing HTML, CSS, and Javascript, however.
• To succeed in this role, you must be versatile enough to care about how your work affects our partners, their customers, and the rest of the company.
• It’s not just about writing code for us.

Requirements

• Interested candidates should possess relevant qualifications.
• Build applications, UI components, and libraries that power the platform
• Ensuring our UI components and libraries are reliable, scalable, secure, and extensible.
• Contribute to the decision-making and development phases of client-facing features and their UX/UI.
• Architect and lead the implementation of new solutions.
• Have a fundamental knowledge of HTML, JavaScript, and CSS
• You can work with CSS preprocessors like Sass and Less
• Can write readable, logically sound Javascript
• You are familiar with building user interfaces with tools like ES6, Vue.js, Angular.js, etc
• You are familiar with task runners like Grunt, Webpack
• You can work on large-scale/complex front-end projects
• You can think through product requirements to come up with ways of quickly solving problems
• You care deeply about performance, accessibility, and application design
• You can communicate what you’re working on to non-technical stakeholders

Skills:
While this is not strictly required, it would be a plus if you:

• Have graphic design ability and are familiar with design tools such as Sketch or Figma
• Have previously worked at fast-growing internet startups
• Have previously worked on fintech products

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours.

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Description

• As Head of Growth, you will lead our marketing and customer success team and be responsible to run the strategy around digital acquisition and growth for the company.
• You will be focused on growing the company by employing marketing, product, and sales tactics.
• We seek an innovative individual who will be responsible for coordinating the plans of various departments including product development, marketing, and sales.
• This individual will be in charge of looking for areas of deficiency, which are opportunities for growth and improving the growth metrics.

Requirements

• 7+ years of relevant work experience that can span marketing, product marketing, product management, operational roles, or strategy consulting
• At least 4-5 years of product marketing or go-to-market experience; experience working in technology, infrastructure, or platform companies is preferred
• A storyteller
• You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience-from developer to CFO-and differentiate Mono.
• You have excellent verbal and written communication skills
• Develop product positioning and messaging informed by user research, market insights, and product understanding
• Work closely with a range of cross-functional teams-product managers, sales, design, marketers, and engineering-to develop go-to-market strategy and drive launches for our products
• Work with the Marketing team and other unit members to craft winning pitches that presents
• Identify opportunities to reach new market segments and expand market share
• Gather information on market trends and data to aid the team’s development of growth strategies.
• Manage team performance and development; mentor and coach report to ensure performance in the team is sustained.
• You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
• Participate in the quarterly and annual planning of company objectives
• Experience working on product marketing throughout a product’s lifecycle
• Experience in B2B marketing and working closely with sales teams is preferred

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Health Insurance
• Work from any office twice per year
• Training Budget
• Team building events
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Description

• The Connect backend teams are responsible for building the APIs that expose end-users financial information through a set of public-facing, easy-to-use APIs.
• We’re looking for people with a strong background or interest in solving real world problems and ability to translate complexity into simplicity.
• You’re comfortable in dealing with lots of moving pieces, have exquisite attention to detail, and have curiosity in learning new technologies and systems.

Requirements

• Lead the architecture, design, and implementation of Backend services and APIs powering Mono infrastructure.
• Coordinate technical execution with other team members. Envision solutions collaboratively and coordinate their execution as a team, addressing technical and coordination issues.
• Be customer-focused, think as a user of our APIs. Proactively tackle potential improvements and customer pain points.
• Carefully manage API retro compatibility, document API changes and implement deprecation plans
• Implement automated quality assurance and monitoring modules
• 3+ years of industry experience building high-quality code and infrastructure
• Experience shipping high-quality products from start to finish
• Thrives in a collaborative environment involving different functions, stakeholders, and subject matter experts
• Experience shipping high-quality products from start to finish
• A desire to work closely with developers who depend on your libraries to deliver customer value
• Attention to detail, especially around performance, accessibility, reliability, and security
• Enjoys being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users, including work that falls outside engineering.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Job Description

• As an Outbound Business Associate, you will drive Mono's future growth engine by building our sales pipeline
• . You get excited about prospecting to potential customers, and are capable of independently identifying high potential markets for Mono.
• You are adept at identifying high value opportunities and capable of managing early sales funnel activities.
• You are used to delivering value in complex situations and are energized by learning about new and existing products.
• Finally, you enjoy building - you like to actively participate in the development of the sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets.

Requirements

• Identify high-potential businesses, verticals, and markets, and develop and execute outbound strategies to bring them to Mono
• Develop and lead outbound campaigns from idea-generation through to qualified calls
• Launch and test new outbound lead generation channels and determine how best to scale them
• Develop and codify best practices and sales workflows for scaled and bespoke interactions with prospects
• Work with cross-functional teams like Marketing and Product to develop new content
• 1 - 3 years of work experience (sales and/or technology experience is a +), with a track record of top performance
• Superior verbal and written communication skills
• Strong interest in technology
• Self starter who is able to operate in a hyper growth environment.

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours.

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Description

• Documentation is currently our team’s biggest focus, but it’s not the only focus. As a Developer Relations Engineer at Mono, you’ll balance your time between ensuring our documentation is clear, robust, and up-to-date, while also taking on other projects to engage with the Mono developer community and demonstrate our commitment to a world-class developer experience. And as one of the first hires onto this new team, you’ll have the opportunity to set direction and take on our most impactful projects.

Requirements

• 3+ years industry experience in a technical role such as Developer Relations Engineer, Software Engineer, API Product Manager, API Documentation Specialist, Developer Support Engineer, Solutions Engineer, etc.
• Creating and editing technical documentation for Mono's APIs, client libraries, and SDKs
• Creating and describing sample code and applications to demonstrate the Mono API
• Creating other media aimed at our developer audiences, such as blog posts, talks, or videos
• Engaging with the Plaid developer community via social media and (post-COVID) in person
• Representing a developer’s perspective internally to ensure Mono APIs, client libraries, and SDKs meet developer needs
• Experience with software development and using a variety of APIs
• Comfortable and experienced with writing code in one or more of the following: Python, Ruby, Go, Java, JavaScript
• Excellent writing skills, a strong eye for detail, and the ability to create clear, concise, and accurate documentation
• Direct experience engaging with external developers (e.g. through open source projects, working in Developer Relations, conducting API user research, or similar) is a plus
• Experience designing APIs is a plus

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Description

• As an Account Executive/ Key Account Manager at Mono, you will drive Mono's future growth engine by building relationships with prospective clients and turning them into happy Mono partners.
• You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO.
• You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner.
• You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.
• You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions.

Responsibilities

• Own a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies
• Develop outbound strategies to create and nurture opportunities
• Own the full sales cycle from lead to close for upper middle market and enterprise companies
• Develop relationships with executive stakeholders at new and existing clients
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses
• Lead and contribute to team projects to develop and refine our sales process
• Engage with Product and Engineering teams to help drive product strategy

Requirements

• 2+ years of sales experience, preferably at a technology company, with a track record of top performance
• Ability to understand complex technical requirements and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Department: Business

Description

• We are looking for a Head of HR Operations to oversee all personnel-related matters and ensure we use our resources beneficially. Head of HR Operations responsibilities include designing budgets, applying company policies and managing internal HR systems.
• To be successful in this role, you should have extensive HR experience in senior roles and good knowledge of Human Resources Management software. Ultimately, you will ensure our HR department operates efficiently and aligns with our business objectives.

Responsibilities

• Lead HR projects like compensation plans revisions
• Implement functional HRMS and internal databases across all departments and locations
• Oversee our payroll and performance evaluation systems
• Design company policies and procedures
• Review and update our employment contracts and agreements
• Prepare budgets by department
• Track key HR metrics like cost per hire and retention rates
• Manage internal communication projects (like job satisfaction surveys)
• Measure the effectiveness of our benefits programs and recommend improvements
• Coordinate employee training and development initiatives
• Ensure our recordkeeping and data processing procedures comply with GDPR requirements

Requirements

• Work experience as a Head of HR Operations or similar role
• Experience with Human Resources Information Systems including payroll tools
• Experience in designing compensation and benefits programs
• Good knowledge of labor legislation
• Leadership abilities
• BSc in Human Resources Management; MSc is a plus

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours

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Description

• We are looking for an experienced Financial Controller, to undertake all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as the development of internal control policies and procedures.
• Finance controller responsibilities will also include financial risk management.

Responsibilities

• Manage all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, and Revenue Recognition
• Coordinate and direct the preparation of the budget and financial forecasts and report variances
• Prepare and publish timely monthly financial statements
• Coordinate the preparation of regulatory reporting
• Research technical accounting issues for compliance
• Support month-end and year-end close process
• Ensure quality control over financial transactions and financial reporting
• Manage and comply with local, state, and federal government reporting requirements and tax filings
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Additional controller duties as necessary

Requirements

• Advanced Degree in Accounting
• Proven working experience as a Financial Controller
• 5+ years of overall combined accounting and finance experience
• CPA or CMA preferred
• Thorough knowledge of accounting principles and procedures
• Complete understanding of accounting and tax reporting standards and experience in researching as it relates to accounting and tax issues.
• Experience with creating financial statements
• Experience with general ledger functions and the month-end/year end close process
• Excellent accounting software user and administration skills

Benefits

• Stock options
• Flexible working hours
• Remote friendly
• Access to mental health service
• Health Insurance
• Training Budget
• Team building events
• Bank holidays swap inside the same month
• Fitness/ wellness stipends
• Yearly offsite
• Fresh fruit every week, all-you-can-drink tea and coffee
• Free lunch
• Friday happy hours