Job Vacancies at LoftyInc Allied Partners

Details:

We are headhunting for an awesome individual to lead a health-technology spinoff which has its root in Lagos but expanding fast to other parts of Nigeria. This is essentially a project management/team coordination/technology deployment role but since it’s a project that has been spun off into a venture, I like to see the leadership as that of someone who could grow into MD/CEO. 

Venture brief: A startup empowering bottom of the pyramid community pharmacies and local patent medicine vendors with technology tools and processes. 

Role: The role requires someone with grit, strong execution leadership skills, and proven business ethics. 

• You will lead both strategy and execution for customer acquisition and retention, and overall project success and be able to roll up your sleeves when your team is underperforming.
• You will innovate on the product and services but not get distracted or buried in R&D.
• You will set up departments, assemble teams, and even dismantle them to refocus your strategy, but your timeline will keep ticking meaning you must not be a learner. 
• You will hire and fire at will but all these will not matter if you fail to deliver on product usability and position the venture for more investment 

So you are…

• An experienced and goal-oriented project manager with versatile skill sets to manage complex people and project
• A young professional with 3-5 years post study work experience in similar role
• Passionate about technology and love to see how much of a problem it can solve
• Someone who can build a good working culture in a young and dynamic team
• A diligent top performer who can work under senior project managers and hierarchies of leadership.
• Someone with strong report writing and proposal development skill
• A good communicator with public speaking skill

SHORT TERM KPIs

• Successful delivery of ProNov M&E Impact report by 15 June 2018
• ProNov deployment to 1000 users including the automation and optimization of the back end supply chain system by 30 June 2018
• Deployment of 2500 ProNov users including the implementation of back end supply chain system by 31 December 2018
• Annual progress report on ProNov project as at 31 December 2018

LONG TERM KPIs

• Deployment of 4000 ProNov users including the implementation of back end supply chain system by 1 September 2019
• Final Report and IP Report on ProNov project as at 30 November 2019

Education Preference
•Bachelors or Masters degree holder in Pharmacy, Public Health, Business Management, Economics or any other relevant fields.

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Description

• ProNOV is a development project that promotes financial inclusion and access to quality healthcare for bottom of the pyramid. A critical component of ProNOV project is a mobile application for inventory management, payment collection, supply chain management, and delivery. ProNOV mobile application has been deployed to over 300 pharmacies and has a bold plan to hit 2,500 users by year ending.ProNOV is managed by Opacus Technologies, a subsidiary of LoftyInc Allied Partners Limited.

Summary

• The Monitoring and Evaluation position is an 18-month consultancy role that will see the M&E Consultant coordinating project monitoring and evaluation activities such as process review and compliance checking, questionnaire design, analysis, interpretation, and report writing.

Key Roles

• Have a good understanding of the project and its components
• Review existing measurement tool and strategy and improve on them
• Develop mid-term evaluation tool, analyze the data, and write professional report for submittal to project sponsors and stakeholders in prescribed formats.
• Monitor each component of the project and provide frequent input for process improvement.
• Hold monthly meeting with designate project team members to discuss project status and issue management strategies.
• Provide monthly, quarterly, and yearly report from field data and existing literatures in line with project goal and objectives.
• Responsible for designing and implementing the M&E activities of the Project.
• Develop and strengthen monitoring, verification and evaluation procedures in the field and recommend appropriate changes to the project Activity.
• Develop M&E tools in supporting and ensuring their effective use throughout the project implementation.

Qualifications

• Bachelor’s degree from a recognized university or higher institution of learning.
• Computer literate in Microsoft Office Package
• 5-7 years of experience in M&E with expertise in health, consumer product/retail market
• Excellent oral and written communications skills, team management and good leadership abilities

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Job Description

• Search for new client for the company
• Demonstrate the use of our product
• Sign in and onboard interested clients
• Followup on onboarded clients
• Meet weekly target
• Communicate directly with clients and encourage trusting relationship
• Respond to inquires made by clients about company products and services in a timely and friendly manner

Requirements

• OND/IT Student only
• 0-2 years in Marketing

Skills and Abilities:

• Demonstrable ability to multi-tasks and adhere to deadlines
• Well-organized with a customer-oriented approach
• Work with the project manager on various project
• Must be a team member to work with other member of the company to achieve company objectives
• Basic IT Skills and acquaintance with usage of mobile application is strongly required.

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Description

• ProNOV is a development project that promotes financial inclusion and access to quality healthcare for bottom of the pyramid. A critical component of ProNOV project is a mobile application for inventory management, payment collection, supply chain management, and delivery. ProNOV mobile application has been introduced to about 400 pharmacies and has a bold plan to hit 2,500 users by year ending. ProNov is a susidiary of LoftyInc Allied Partners Limited.

Roles and Responsibilities

• Manage project blog and social media platforms.
• Receive and sort merchants’ and general public enquiries about ProNov
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Handles customer complaints, escalates to appropriate departments to solve or provide alternative solutions within the time limits; follow up to ensure resolution
• Keep records of customer interactions
• Weekly strategic communications to merchants ahead of marketing
• Other tasks as assigned by supervisor

Skills and Attributes

• Willingness to learn, develop, and contribute
• Proven customer support experience or experience as a customer service representative
• Strong phone handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• Proficient with Microsoft Office products including Excel, PowerPoint, and Outlook

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Job Description

• The Onboarding Officer is primarily responsible for training merchants on how to use the mobile application for inventory and supply chain management among other features and functionalities of the application.
• Officer will also carry out actual inventory buildup for merchants.

Specifically, he/she will perform the following:

• Provide education and demonstration to store owner and sales representatives in the use of ProNOV
• Carry out inventory onboarding unto the mobile app
• Provide additional support for stores as may be needed within the use of ProNOV’s product and operations
• Update position knowledge with the understanding of the latest trend in communication and relationship building.
• Take on any other assigned responsibility or task.

Qualifications

• ND/OND/IT student
• Must be able to operate mobile applications well.