Job Vacancies at Hartleys Supermarket and Stores

Job Description

• Deliver excellent service to ensure high levels of customer satisfaction..
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.
• Set and monitor store’s budget, making every effort to maximize efficiency and profits
• Maintain current knowledge of market/trends
• Analyze and predict sales, and sale trends to make informed decisions

Qualifications

• Bachelor’s Degree in Business Administration or relevant field preferred.
• A minimum of 5 years’ experience working in a retail environment (supermarket and stores), ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Person Specification:

• Building Collaborative and Healthy Relationships - Amiable enough to easily build productive working relationships with co-worker, external customers and resources whilst valuing people of different backgrounds, cultures and demographics.
• Communication and Presentation Skills - Expresses ideas clearly and concisely; passing information (written and Orally) to stakeholders appropriately
• Self - Leadership and Accountability - Ability to take ownership and work with little supervision
• Strong Analytical skills.
• Excellent knowledge of Supermarket operations and products

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Job Description

• Manage the purchase of frozen, fresh and dry items
• Ensure goods purchased are in accordance with specified requirements and match given specifications.
• Advise on methods to improve receiving, storing, inventory and distributing materials and supplies; and maintain stock control records.
• Verify quantities of goods delivered, inspect for damage; and sign delivery tags
• Warehousing and inventory control
• Prepare and maintain records concerning the receipt and issuance of materials
• Asset management
• Confer with user departments and provide cost information for budgeting purposes
• Negotiate for favorable terms for purchase, e.g. discounts and credit, and follow up with the Finance Department to ensure that payments are made to the suppliers promptly.
• Ensure goods purchased are delivered to the appropriate location and/or person(s) in a timely manner, providing continuous feedback to the Procurement and Logistics Manager
• Receive delivery of materials into the store
• Perform any other duties as assigned.

Qualifications

• Minimum of HND / B.Sc. in relevant field.
• 3 - 5 years of relevant procurement experience specifically in Fresh, Frozen and Dry items.
• Excellent sourcing and negotiation skills.
• Ability to work independently
• Working knowledge of the principles and practices of established storekeeping procedures, including receiving, storing, and issuing materials and supplies, and of standard inventory methods and techniques.
• Well developed computer skills, including knowledge of Microsoft office suites.
• Ability to maintain a computer inventory control system and analyze pertinent factors such as usage patterns, stock availability, shelf life related to stocking minimum and maximum levels.
• Report to supervisor on variances and status on regular basis.
• Resourceful in gathering and providing information.
• Excellent communication and interpersonal skills

Additional Information:

• Proximity to the job location (Adeola Odeku, Victoria Island, Lagos) is preferred.

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Job Description

• Leads and supervises a team of Sales Attendants (floor staff).
• Provides direction and guidance to associates to ensure efficient and effective floor operations, customer service.
• Maintains company standards and guidelines around product flow, customer service and visual displays.
• Performs daily store activities such as opening and closing procedures which includes monitoring attendance, and activating security systems.
• Manages retail staff, including cashiers and people working on the floor.
• Ensures pricing is accurate.
• Ensures standards for quality, customer service, health and safety are met.
• Manage different departments within the store.
• Handles customer questions, complaints, and issues.

Qualifications

• Minimum of HND / B.Sc.
• Minimum of 2 years’ experience as a supervisor in a supermarket.
• Demonstrates excellent leadership skills.
• Pays close attention to detail.
• Team player.
• Communicates clearly and effectively.
• Demonstrates strong interpersonal skills.
• Manages time efficiently.
• Demonstrates solid problem-solving skills.

Additional Information:

• Proximity to the job location (Adeola Odeku, Victoria Island, Lagos) is preferred.

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Job Description

• Manage Accounts Receivables and branch imprest.
• Day-to-day management of the Financial and Management Accounting processes.
• Ensure all creditors’ balances are diligently & completely recorded and accounted for on a daily basis.
• Monitoring and evaluating financial information systems and suggesting improvements where needed;
• Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Establish tables of accounts, and assign entries to proper accounts.

Qualifications

• HND / B.Sc. in Finance, Accounting or any other related field.
• 2 - 3 years’ experience in a similar role.
• Experience in retail and supermarket chain is an added advantage
• Excellent Analytical skills: Very proficient in the use of Microsoft Excel and Retail Software.
• Excellent communication and presentation skills

Additional Information:

• Proximity to the job location (Adeola Odeku, Victoria Island, Lagos) is preferred.

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Job Description

• Ensures all items are appropriately tagged with current prices.
• Price, Stack and displays items for sale and keeps the store tidy and attractive
• Closely monitors goods about to expire and takes appropriate action in conjunction with Floor Supervisor/Manager.
• Monitors items on display making sure there are no empty spaces on the shelves.
• Relate with all customers in a very professional and polite manner.

Qualifications

• Minimum SSCE / OND or equivalent qualification required.
• 1 - 2 years experience as a sales representative.
• Proven customer service or retail experience is a plus.
• Great attention to detail and confidence
• Excellent communication and interpersonal skills.
• Energetic

Additional Information:

• Proximity to the job location (Adeola Odeku, Victoria Island, Lagos) is preferred.

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Job Description

• Handles cash, credit or checks transactions with customers
• Scans goods and collect payments
• Ensures pricing is correct
• Issues change and  receipts
• Counts money in cash drawers at the beginning and end of shifts to ensure that amounts are correct
• Bags items carefully
• Maintains clean and tidy checkout areas
• Bag, box or wrap packages
• Pleasantly deals with customers to ensure satisfaction

Qualifications

• Candidates should possess an OND qualification with minimum of 2 years' work experience.

Top Skills & Proficiency:

• Familiar with use of POS and payment system
• Basic Math’s skills
• Interpersonal Communication/Written and Verbal Communication.
• Time Management
• Product Knowledge
• Customer Service
• Dependability
• Efficiency
• Flexibility
• Friendly
• Basic (PC) Computer Knowledge
• Attention to Detail
• Positive Attitude
• Punctuality.

Additional Information:

• Proximity to the job location (Adeola Odeku, Victoria Island, Lagos) is preferred.

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Job Description

• Accepts deliveries from suppliers.
• Assists in unloading supplies from the delivery truck.
• Uses trollies, and other moving equipment to transport goods from point of supply.
• Checks supply invoices to ensure all items are accounted for.
• Stores and restocks delivery items as necessary.
• Ensures that the stockroom is clean and organized.
• Reports any major or unresolved supplies delays or problems to the line manager.

Qualifications

• Minimum of OND in any related field
• Minimum of 2-years' experience as Store Receiving Officer.
• Excellent Analytical Skill.
• Pays close attention to detail.
• Possesses physical strength necessary to lift and move heavy boxes received by the store.
• Possess basic math skills.
• Proficient in the use of Microsoft Excel
• Works well with the team.
• Communicates clearly and effectively.
• Demonstrates strong interpersonal skills.
• Manages time efficiently.
• Demonstrates solid problem-solving skills.
• Demonstrates awareness of proper warehouse and factory safety procedures.

Additional Information:

• Proximity to the job location (Adeola Odeku, Victoria Island) is preferred.