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  • Posted: Jan 21, 2021
    Deadline: Feb 2, 2021
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    Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of outsourcing services from People Outsourcing to Business Process Outsourcing. The company offer spectrum of HR services. TALENTS and SKILLS Africa is also available as an online recruitment platform to e...
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    Group Administrative Manager

    Location: Ikeja, Lagos

    Job Description

    • Ensure equal employment opportunity in hiring and promotion
    • Coordinate activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
    • Evaluate and verifies employee performance through the review of completed work assignments and work techniques.
    • Identify staff development and training needs and ensures that training is obtained.
    • Ensure proper labor relations and conditions of employment are maintained.
    • Maintain records, prepares reports, and composes correspondence relative to the work. Executes plans, policies, and programs in all operational and administrative affairs.
    • Develop budget recommendations for operating expenditures and/or capital outlay, personal services, equipment and materials, and maintains revenue as high as possible.
    • Consult with operating officials on program plans in relation to fiscal capacity.
    • Supervise management planning activities as job analysis, organization studies, workflow, and simplification of systems and procedures.
    • Supervise the revision of rules, regulations, and procedures to meet changes in law and policy.
    • Formulate current and long-range programs, plans, and policies for departmental programs.
    • May occasionally perform any task assigned to subordinate staff, consistent with any licensing or certification requirements.

    Job Qualifications / Requirements

    • 10-15yearsProvenexperienceasanAdministrationmanager
    • In-depth understanding of office management procedures and departmental and legal policies
    • Familiaritywithfinancialandfacilitiesmanagementprinciples
    • B.Sc / BA in business administration or relative field

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    Group Human Resource Manager

    Location: Ikeja, Lagos

    Responsibilities

    • Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
    • Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
    • Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters
    • Be the primary backup for payroll processing, including; bi-weekly and semi-monthly updates to employee files, bonus / incentive pay, tracking vacation/sick pay, importing expense reimbursements, inputting exceptions, hourly employee validations, and benefit changes
    • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies

    Qualifications / Technical / Professional Experience

    • B.Sc in Human Resource Management or other related fields.
    • Human resource experience in the public or private sector including but not limited to experience in public administration, business administration, finance.
    • Minimum of 9 years working experience in Human Resource Department
    • Additional HR professional certification is a must
    • Excellent communication skills, interpersonal skills, ethics, and cultural awareness
    • Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
    • Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technology systems as needed
    • Knowledge of HR federal laws and regulations.

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    Customer Service Officer

    Locations: (Ikeja,Surulere, Ogudu, Lekki) Lagos

    Job Brief

    • The primary role of this job is to provide excellent customer service and meet sales quotas for the Store.
    • You will identify client needs, present and answer questions about our products and services and recommend first-hand solutions.
    • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
    • Ultimately, the job holder will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

    Responsibilities are but not limited to:
    Sales & Marketing:

    • Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.
    • Meet established Branch Monthly Sales target by selling products and after-sales services
    • Identify idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
    • Maintain a clean environment with in and around the Store Premises

    Inventory Management:

    • Ensure good and proper assortment and display of product at the store.
    • Partake in stock count exercise with the internal and external auditors.

    Reporting:

    • Prepare and forward daily activity reports to all applicable parties.
    • Send daily facility report as directed by Admin

    Customer Service Management:

    • Carry out all duties as it relates to customer's engagement end to end
    • Carry other duties assigned to you.

    Requirements

    • Candidates shoild possess a Bachelor's degree with 0 - 2 years work experience.

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    Engineering Operational Manager

    Location: Ikeja, Lagos

    Job Description

    • Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job.
    • Design and execute construction strategies for various projects.
    • Overseeing and directing construction projects from conception to completion
    • Reviewing the project in-depth to schedule deliverables and estimate costs.
    • Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
    • Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
    • Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
    • Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications and that they also conform with the project timetable
    • Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
    • Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce a strategic partnership
    • Train and mentor employees in areas of project management and estimating.

    Qualifications / Technical / Professional Experience

    • Proven working experience in construction management
    • Advanced knowledge of construction management processes, means and methods
    • Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
    • Understanding of all facets of the construction process
    • Familiarity with construction management software packages
    • Ability to plan and see the“big picture”
    • Competent in conflict and crisis management
    • Excellent time and project management skills
    • 8 - 12 years experience.
    • B.Sc degree in construction management, architecture, engineering or related field.

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    Category Manager

    Location: Ikeja, Lagos

    Job Brief

    • This job entails planning, coordinating, implementing and overseeing the strategies to boost business performance, across the Phones and Mobile Accessory category. The key role is to develop category strategies, in line with the organizational Product strategy chart, while monitoring its implementation, and ensuring category growth and profitability.

    Duties and Responsibilities

    • Develop a phones and mobile accessory category strategy, (broken down into achievable quarterly, monthly and weekly timelines), in line with the organizational Product strategy chart.
    • Liaise with the Sales Lead to propose and evaluate category-centric sales and advertising activities, across Offline and Online sales channels.
    • Monitor category-specific business performance, traffic and user trends to generate actionable category assortment insights.
    • Conduct market surveys to provide customer-focused insights, to help advise category assortment strategy for wholesale, retail and E-Commerce platforms, using consumer demand signals, external data, pattern recognition and industry expertise.
    • Catalyse cross functional teams (marketing, sales and operations) to act on these insights and deliver business impact.
    • Propose new assortment additions, pricing, promotions and exclusivity to deliver a best in class category assortment.
    • Create category-specific assortment plan for key seasonal moments and drive implementation with the marketing, inventory and sales team.
    • Facilitate partnerships, on boarding and upscaling new merchants by providing seller & category-specific insights. Own relationship with existent onboarded sellers and Key Accounts.
    • Create exit strategies for products that are not successful in the market, while monitoring inventory ageing and replenishment patterns
    • Leverage syndicated POS, Ecommerce and retail data to develop deep understanding of the quickly moving and evolving category dynamics. Interpret data to deliver objective category insights, analysis, and thoughts that offers disruptive category growing opportunities.
    • Have a comprehensive understanding of category landscape to help identify and drive strategic sales opportunities and customer growth objectives
    • Advice merchandising team on offers for B2B and B2C integrated marketing campaigns with the aim of acquiring and retaining customers.
    • Be responsible for category-specific consumer experience. Partner with operations team to translate customer insights into strategies which drive performance.
    • Leading category management projects to optimize ranges and related merchandising.
    • Manage a comprehensive portfolio of Phones & accessory category brands and OEM’s; while developing appropriate strategies to ensure profitable partnerships, product sourcing and profitability for the category.

    Requirements

    • Candidates should possess Bachelor's Degree qualification.
    • 5 - 7 years experience.

    Skills & Expertise

    • Familiarity with sourcing and vendor management
    • Expertise in category management
    • In-depth knowledge of marketing and sales operations and processes
    • Analytical and critical thinker
    • Aknack for negotiation and networking
    • Working experience with ERP software
    • Ability to gather and analyze data and to work with figures
    • Solid judgment with ability to make good decisions
    • Strong leadership capabilities

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    Head, Internal Audit

    Location: Ikeja, Lagos

    Job Brief

    • The job holder is responsible for the Organization’s strategic risk-based internal Audit plan and managing the Internal Audit function in accordance with the Business goals & Objectives. Also responsible for planning and conducting operational, financial and compliance audits to evaluate the effectiveness of internal controls and organizational risk

    Duties and Responsibilities

    • Oversee the audit process and make any necessary recommendations to change policies, implement new systems and ensure strict compliance.
    • Execute the Internal Auditing process within the company activities.
    • Provide audit report and make recommendations where necessary
    • Maintain a reporting system.
    • Develop an audit program to implement and review the existing audit program to meet newly established structures in the company.
    • Suggests action to correct system or process weaknesses and lack of internal control.
    • Check efficiency and knowledge of procedures’ in the company’s service delivery and activities.
    • Design and implement control mechanisms across the business.
    • Monitor compliance / adherence to company’s policy and assists in the evaluation of system control.
    • Detect and Prevent fraud with the sole aim of safeguarding the company’s assets.
    • Identifies internal control gaps in business procedures, processes, or systems and initiates appropriate remedial action.

    Core Internal Audit Functions
    Audit duties cut across the following units:

    Accounts & Finance Dept:

    • Conduct check and verification of payable and receivable accounts to ensure improving / complying with established policies and procedures
    • Conduct prepayment audit review of payment vouchers and supporting documents
    • Conduct a post-payment audit on bank / cash operations and verify payments to third parties
    • Participate in audit follow up review, special audits, loss and fraud investigations
    • Support Account in the following arrears:
    • Review of Management Account / Company’s Annual Report
    • Review Annual Budget
    • Bank Reconciliations
    • Ensure compliance to relevant tax laws (local & international) and professional standards (books of account and financial statements)

    Inventory / Operations:

    • Support in providing quality control checks on products
    • Accurate documentation of stock and inventory
    • Systematic and thorough details to the vetting of supply invoices.
    • Effect Weekly / Monthly / Quarterly / Yearly Product And Sales Audit As Applicable.
    • Prepares audit report (weekly / monthly / quarterly / Yearly) for management.

    Internal Control Functions:

    • Actual inventory audit of branches, stores, and warehouses. Submit reports monthly
    • Stock taking across all branches
    • Do audit trail of all transactions on ERP BUSY and make necessary reports
    • Checking to ensure products are properly priced to avoid revenue leakages (random checking of sales orders and other relevant documents)
    • Weekly reconciliation of products / inventory across all the branches
    • Providing a positive control environment
    • Identifying potential risk areas
    • Implementing timely corrective actions

    Non-Essential Functions:

    • Perform other duties and special projects as assigned by Executive Management.

    Experience and Education

    • Bachelor's degree in Accounting & Finance or other closely related fields.
    • Certified Internal Audit (CIA) or Certified Public Accountant (CPA) required
    • 10-12 years’ experience in auditing or accounting; 7 years in a management role

    Knowledge and Skills:

    • Knowledge of generally accepted auditing standards
    • Knowledge of accounting and finance principles and practices
    • Knowledge of a variety of reporting procedures,regulations, and law
    • Planning and time management
    • Effective communication and leadership skills
    • Critical thinking and analysis
    • Tenacity and ethics

    Method of Application

    Interested and qualified candidates should send their CV to: info@talentsandskills.net using the "Job Title" as the subject of the email.

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