Job Openings at Elela-Care Humanitarian and Development Organization (ECM)

Number of Openings:  2

Contract Duration: 6 Months

Job Summary

• The Project Manager will serve as the overall lead for the nutrition programme, providing technical, operational, and administrative oversight for all project activities.
• S/He will be responsible for the implementation of emergency nutrition programming, including Community-Based Management of Acute Malnutrition (CMAM), with a strong focus on Outpatient Therapeutic Programme (OTP) services for children with Severe Acute Malnutrition (SAM).
• The role will ensure effective screening, admission, treatment, follow-up, and discharge of OTP beneficiaries, as well as timely referral of complicated SAM cases to Stabilization Centres (SC).
• The Project Manager will also oversee MAM treatment using the Tom Brown approach, MIYCF programming, nutrition surveillance, and integration of protection principles, including GBV awareness and safe referrals.
• S/He will ensure that OTP sites are properly established, functional, and compliant with hygiene, safety, and service delivery standards in line with national and donor guidelines.
• He/She will Supervise and mentor project staff, while organizing trainings on IYCF, micronutrient supplementation, and protection principles to build team and community capacity.
• He/She will Oversee data collection, field monitoring, and reporting; ensure compliance with donor and organizational standards; and maintain strong collaboration with local authorities, health facilities, and partners.

Main Duties & Responsibilities

• Oversee the establishment and functionality of OTP sites, ensuring availability of required materials, proper layout, hygiene, and safe service delivery environment.
• Participate with M&E team in supervision of data collection for nutrition and health assessments.
• Liaise with nutrition and health assistants for accessing community support group database, health facility database on a regular basis and updating overall health facility-based activities.
• Conduct ongoing capacity assessment of health workers on CMAM services delivery, reproductive health service delivery, vaccination etc. and review the training needs and/or coaching needs.
• Ensure quality implementation of OTP services, including screening, admission, treatment, follow-up, and discharge of SAM cases without complications.
• Supervise the proper use and management of OTP medical supplies and routine medications in line with national CMAM protocols.
• Ensure accurate anthropometric measurements (MUAC, weight, height) and proper documentation of all OTP beneficiaries.
• Establish and monitor a functional referral system for children with medical complications to Stabilization Centres (SC), including follow-up of referred cases.
• Ensure appropriate caregiver support and counselling for OTP beneficiaries, including treatment adherence and follow-up visits.
• Coordinate with health facilities and authorities to ensure integration of OTP services within existing health systems.
• Ensure data quality, reporting, and compliance with NHF and national CMAM guidelines.
• Conduct/update situation analysis of the nutrition situation for the development, design, and management of nutrition related programs/projects.
• Update tracking tool to monitor programme screening-based data on acute malnutrition, collect health facility-based disease surveillance reports and update morbidity reporting tool for assigned health facilities/LGAs.
• Facilitate quarterly review meetings/workshops with respective government health managers at State/LGA level.
• Regularly report and coordinate with line supervisor regarding challenges, issues faced in the field for timely and appropriate decision-making.
• Ensure regular contact with SMoH service providers and LGA health authorities to receive service delivery report in a timely manner.

Experience and technical competencies

• Demonstrated success in community resilience programs and technically sound in cash transfers, capacity building, and other cash transfer components;
• Excellent communication skills, calm, with a good sense of working in an intercultural environment;
• Excellent Microsoft Office applications skills (Excel, Word, PowerPoint, Emails, Skype, Web researchers).
• Self-motivated and results orientated.
• Highly diplomatic and emotionally intelligent with strong oral and written communication skills.
• Demonstrates a strong commitment and passion for the realization of women’s and girls’ rights and gender equality;
• Knowledge of women’s rights and gender equality and willingness to strengthen her/his capacity in this area; and
• Able to effectively advocate for change and influence others.
• Knowledge of and adherence to the ECM Code of Conduct understands other international development guidelines.

Position Requirements

• The Nutrition Project Manager WILL be based in Maiduguri. 
• Minimum of bachelor’s degree in Nutrition, Public Health, community health or other relevant field. 
• Minimum of 5 years’ work experience in implementing CMAM, IYCF, and other community-based nutrition activities. Experience in MAM treatment using Tom Brown approach is desirable.
• Master’s degree in relevant fields; Nutrition, Public Health, Community Health will be an added advantage
• Be proficient in the use of computer applications (Microsoft Office - Excel, Word, PowerPoint).
• Have excellent leadership, coordination, team, budget, project management and representation competencies.
• Fluent in English and Hausa languages.
• Have previous NGO experience managing mobilization in different interventions (i.e. CBT, WASH, Nutrition) preferably.
• Be committed to Action the ECM’s mission, values, and policies.

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Location: Maiduguri, Borno State (with frequent travel to project sites) 

Contract Type: Fixed-Term (5 months, renewable subject to funding and performance) 

Reporting to: MEAL Officer

Job Field: Programs

About the Role 

Elela-Care Humanitarian and Development Organization (ECM) is seeking dynamic and committed individuals to strengthen our accountability systems through the Feedback, Complaints and Response Mechanism (FCRM). The FCRM Assistants will play a key role in ensuring that beneficiaries, communities, and stakeholders can safely provide feedback, raise complaints, and receive timely responses, in line with humanitarian standards and donor requirements.

Key Responsibilities

• Manage and maintain all FCRM channels (hotline, suggestion boxes, community meetings, WhatsApp, and digital platforms).
• Register, document, track, and follow up on all feedback and complaints received from beneficiaries and non-beneficiaries.
• Conduct community sensitization and awareness sessions on FCRM, safeguarding, and referral pathways.
• Support awareness sessions to ensure communities understand their rights, entitlements, and available OTP and nutrition services.
• Monitor trends in feedback related to nutrition services (including OTP) and provide regular reports to management.
• Ensure FCRM is accessible, inclusive, and safe for all groups (women, children, persons with disabilities, and marginalized populations).
• Support timely resolution of complaints and provide feedback to complainants.
• Prepare weekly and monthly FCRM reports and dashboards for management and donors.
• Collaborate with the MEAL team to analyse trends and recommend improvements to programming.
• Uphold strict confidentiality and adhere to ECM’s Safeguarding and PSEAH policies at all times.

Requirements

• Diploma or Bachelor’s degree in Social Sciences, Development Studies, or any related field.
• Minimum of 1 year experience in accountability, MEAL, protection, or community engagement in a humanitarian setting.
• Excellent communication and interpersonal skills (Hausa and Kanuri language proficiency is a strong advantage).
• Good report-writing and basic computer skills (MS Word, Excel).
• Strong commitment to humanitarian principles, gender sensitivity, and safeguarding.
• Willingness to travel frequently to field locations.