Jobs at Musada Hotels and Luxury Suites

Job Description

• Answer immediate requests from guests, as well as from other departments.
• Load cart with supplies such as linens and move it to the required area.
• Replace used amenities in guest rooms.
• Provide clean linens and replacements for dirty ones.
• Fold terry, make beds, and ensure rooms are clean after departure.
• Take away, room service items, dirty linen, and trash.
• Perform checks on all room appliances to ensure they are in good working condition.
• Adjust furniture, desk items, and appliances when necessary.
• Dust furnishings and walls and remove marks from them.
• Carry out floor care duties in hallways,guest rooms, and vacuum carpets.
• Adhere to all safety, security, and company procedures and policies.
• Provide an immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor.
• Ensure flammable materials are properly stored.
• Keep proprietary information confidential.
• Ensure company standards are followed in accessing guest rooms.
• Provide assistance to guests with disabilities.
• Offer assistance to carry, place, move, or lift objects

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification with 3 - 5 years relevant work experience.

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Job Description

• Helping the Chef in preparing the meals.
• Washing, cutting, and chopping the fruits, vegetables, and meat, etc.
• Preparing and washing the kitchen utensils.
• Utilizing all the necessary kitchen equipment and machinery.
• Sweeping and mopping the kitchen floor at regular intervals.
• Assisting with unloading the food items.
• Storing and organizing the food supplies.
• Cleaning crockery and cutlery as and when required.
• Coordinating with the chefs and other kitchen staff.
• Checking the kitchen inventory levels and restocking them.
• Ensuring the kitchen runs smoothly.
• Complying with the health and safety standards.

Requirements

• Candidates should possess a Bachelor's Degree / OND qualification with 1 - 3 years work experience.

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Job Description

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards

Requirements

• A Bachelor's Degree in Hospitality Management or another related discipline is required.
• 2+ years of experience working as a Guest Relations Officer, or other related position.
• A professional certification in hotel management may be preferred.
• Should be a customer-focused person with a thorough understanding of the hospitality industry's standards.
• Must be computer literate.
• Excellent communication abilities, both written and oral.
• Outstanding interpersonal and organizational skills.
• Excellent time management abilities.