Latest Jobs at Mano Africa

Job Purpose

• As Head of Retail, you are responsible for overall success of all the retail operations of MANO, which includes meeting your financial and service targets.
• You are responsible for maintaining standards – including all Health & Safety practices and procedures, maximising margin potential and identifying and implementing new products and service offers, whilst maintaining the highest level of service.
• The candidate can be located in either of the locations: Dubai, Beirut, Lagos, Luanda

Job Duties

• Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth
• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
• Understand the requirements of existing customers to ensure their needs are being met
• Act to acquire new customers and manage client relationships (new and existing)
• Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
• Build and maintain profitable partnerships with key stakeholders
• Monitor performance of commercial activities using key metrics and prepare reports for senior management
• Assist in setting financial targets and budget development and monitoring
• Plan and oversee MANO promotional events or displays
• Keep abreast of market trends to determine the need for improvements in our Warehouses and MANO
• Analyze sales and revenue reports and make forecasts
• Ensure the store fulfils all legal health and safety guidelines
• Provide cost & sales analysis on all retail stock offering
• Maintain your departmental KPI’s
• Implement cyclical displays to support all in-house promotions and events
• You are responsible for liaising with Marketing and Sales to initiate and implement promotions and events within the Centre
• Liaise with Marketing & Sales for promotional requirements
• Liaise with Marketing & Sales to create promotional offers
• Assist with the development of annual In-house promotion calendar within the retail remit
• Assist with the development of marketing collateral to support in-house promotions
• Maintain an overall 95% client satisfaction rating for all team members

Requirements

• BSc / BA in Business Administration, Sales or relevant field; MSc/MA is desirable
• Proven experience as Head of Retail, Retail Manager or in other related managerial position
• The candidate can be located in either of the locations: Dubai, Beirut, Lagos, Luanda
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent command of English is a must
• Excellent organizing and leadership skills
• Commercial awareness
• Experience in the e-commerce, groceries industry is a plus
• Analytical mind and familiarity with data analysis principles
• Excellent knowledge of retail management software (e.g. MS RMS)

go to method of application »

Description

• The Supply Chain Officer will be responsible for stock stability and cost control across all product categories and inventory, overseeing inbound & out-bound supply chain activities, ensuring goals of cost effectiveness, timely order fulfilment and inventory management are achieved.

Job Duties

• Responsible for replenishing the stock by regularly creating the purchase order based on the department’s supplier schedule and tracking the delivery and return process.
• Support the relationship with the suppliers to ensure a steady supply of products and to avoid stock shortage.
• Negotiate with suppliers and recommend suppliers with respect to cost, quality and delivery competitiveness across all of the supply chain.
• Oversee inbound and out-bound supply chain activities.
• Coordinate supplier payments with the Finance department.
• Monitor and analyze the inventory composition, reviewing levels of supplies, ordering new products, and providing reports on the company’s inventory levels.
• Suggest and get all necessary approval on transfers of stock management across all Mano warehouses.
• Avoid over-stock of slow-moving items.
• Manage the purchase of easily damaged items and short shelf-life items.
• Reconcile between PO and supplier’s invoice upon delivery before inbounding.
• Report on frequent out of stock items to category leader; daily report about orders made and orders delivered.
• Inform the Category Leader about any cost change and new price lists.
• Share weekly report on out-of-stock items and reason for it.
• Create new items on system and update the master file/product data with all the relevant fields.
• Liaise with admin clerks at the store level on all PO related issues.

Requirements

• Bachelor's Degree in a Commercial related or relevant field.
• Minimum of 5+ years of experience in similar role and/or within fast growing and fast paced businesses.
• Experience in being part of supply chain operations for a portfolio of products is desired.
• Must have a strong understanding of ecommerce, inventory, and suppliers management.
• Ability to crunch data and run some analysis on excel is a must.
• Strong communication skill is a must.
• Available to work onsite with close proximity to Victoria Island is a requirement.