Jobs at Kimberly Ryan Limited

Key Responsibility

• The Head of Customer service reports to the Supply Chain Manager and will coordinate activities relating to customers’ order processing and respond to customers complaints and questions.
• The successful candidate is expected to assist customers with information about the brand products and services, take orders, and process returns.

REQUIREMENTS

• Higher National Diploma/Bachelor’s degree in Business Administration, Marketing or Mass Communication with at least five years’ experience in a similar role.
• Proficient in Microsoft Office.
• Must be familiar with ERP packages
• Excellent communication and presentation skills

Skills

• Strong phone contact handling skills and active listening.
• Excellent in interpersonal communication skills, both verbal and written.
• Exceptional customer service skills.
• Ability to multitask, prioritise, and manage time effectively.

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Key Responsibility

• The Head of Engineering reports to the General Manager and coordinates equipment
• maintenance and general engineering services to achieve optimum plant availability
• for efficient manufacturing operations. The successful candidate will coordinate mechanical,
• instrumentation and electrical maintenance services as well as utilities, projects and
• cast house engineering operation.

REQUIREMENTS

• Minimum of Bachelor’s Degree in Mechanical Engineering, Electrical or related disciplines
• Minimum of 15 years continuous work experience, ten of which must be in the manufacturing environment, preferably in Metal, Steel & Aluminium industry
• Master’s degree in related discipline is an added advantage.

Skills

• Good leadership and team management skills.
• Ability to delegate efficiently.
• Thorough understanding of plant engineering and tooling.
• Excellent organisational skills and attention to detail.
• Strong analytical and problem-solving skills.