Fresh Vacancies at Westfield Consulting Limited

Location: Ikeja, Lagos
Department: Commercial
Reports To: CCO

Job Purpose

• Developing growth strategies and plans for the business. Managing and retaining relationships with existing clients and Increasing client base.

Key Roles & Responsibilities (Duties)

• Contacting potential customers to establish rapport and arrange business meetings
• Assisting the Chief Commercial Officer to oversee the development of practical commercial strategies Planning and overseeing new marketing initiatives
• Writing business proposals for customers and new business opportunities Researching business opportunities, developing growth strategies and plans
• Working closely with the Project stakeholders to define project deliverables, risks, cost and schedules while identifying and leveraging resources in order to satisfy the business needs.
• Identifying and mapping business strengths and customer needs
• Identifying sales leads and pitching all telecommunications infrastructure services as well as fibre connectivity services to new and existing customers
• Defining and negotiating customers Manage Lease Agreements (MLAs) as well as addendums Evaluating service solutions for their commercial merits and provide appropriate recommendations based on ROI (return on investment) Providing fibre to tower services to new and existing customers Determining the appropriates rates for delivering fibre connectivity to customers
• Contributing to commercial contracts review and ensuring adherence to contractual obligations by all parties involved
• Employing negotiating strategies leveraging industry best practices and competitor intelligence Keeping abreast of new business, commerce and technology trends in the industry.
• Using Microsoft packages to analyse and prepare reports based on comparative performance among several mobile network infrastructure service providers taking key performance indexes into consideration
• Making presentations to customers providing suggestions on the location of new mobile sites and adjustments to maximize or expand the installed capacity to enhance customer experience
• Perform other relevant duties to be assigned from time to time.

Key Performance Indicators - KPI (Performance Measures & Targets)

• Get service orders from customers for the targeted number of sites
• Ensure Integration of Customers on the targeted number of RFI sites
• Implement min 80% of the business development plan
• Customer satisfaction rating of min. 70% from monthly surveys
• Submit fibre to tower and other business development plans by end of November of each Financial year 6. Develop competitive rate cards for fibre to tower services.

Academic Qualifications (Minimum)

• Bachelor’s Degree in Business Administration, marketing or related field.
• Relevant Work Experience: Minimum of 5 years relevant experience in the related field
• Other Qualifications: (Professional exams, member of relevant professional association etc) N/A.

Knowledge:

• Proven working experience as a business development manager, sales executive, or a relevant role
• Experience with design and implementation of business development strategy
• Experience working to and exceeding target
• Experience in providing fibre to tower services.

Required Skills & Competencies (Technical and Soft Skills):

• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• The ability to self-motivate and motivate a team.

go to method of application »

Location: Ikeja, Lagos

Responsibilities

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications and protocols
• Stay up-to-date with new technology trends.

Requirements

• A Bachelor's Degree in Computer Science or Information Systems.
• At least 2 years work experience as a Mobile developer
• Demonstrable portfolio of released applications on the App store or the Android market
• Proficient knowledge of relevant computer languages for Android, iOS, and Windows devices
• Experience with third-party libraries and APIs.
• Familiarity with OOP design principles.
• Excellent analytical skills with a good problem-solving attitude.
• Ability to perform in a team environment.

go to method of application »

Location: Ikeja, Lagos

Responsibilities

• Developing and sustaining solid relationships with company stakeholders and customers.
• Analyzing customer feedback data to determine whether customers are satisfied with company products and services.
• Providing insight into product development and competitive positioning.
• Conducting market research to identify new business opportunities.
• Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
• Meeting with potential investors to present company offerings and negotiate business deals.
• Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.
• Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.
• Research the market for identifying new business opportunities.
• Explain prospective clients about the advantages of the products or services offered and follow up with them in order to close the business deals.
• Respond to the client queries regarding the products in a timely fashion.
• Develop business proposals for new and existing customers.
• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
• Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
• Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.
• Develop strong customer relationships in order to generate high volume of prospective clients.
• Manage customer calls and appointments effectively for new opportunities.
• Participate in industry forums, client discussions, and conferences as a representative of the organization.

Qualifications

• Bachelor's Degree in Business Management or Administration, Finance, Accounting, Marketing, or related field.
• Minimum of 2 years’ experience working as a business development officer.
• Proficiency in all Microsoft Office applications.
• The ability to travel as needed.
• The ability to work in a fast-paced environment.
• Excellent analytical, problem-solving and management skills.
• Exceptional negotiation and decision-making skills.
• Effective communication skills.
• Strong business acumen.
• Detail-oriented.

go to method of application »

Location: Ikeja, Lagos

Responsibilities

• Writing detailed reports.
• Researching current developments in business, finance and insurance.
• Building and maintain working relationships with companies.
• Visiting with a range of clients and working environments.
• Helping with marketing programs.
• Monitor all policies and assist to make all required changes to same and ensure achievement of all sales objectives.
• Provide required assistance to all inbound call center and resolve all customer queries for product coverage and policies.
• Prepare and present quotes for various customers regarding products and administer all general liability claims.
• Monitor all renewal processes in compliance to travel accident policies and prepare reports for all liability claims.
• Coordinate with automobile claim administrator to manage all customer calls and process claims and prepare all claim reports on third party claim management system.
• Develop all documents for policy and contract files and provide technical support to all department procedures.
• Assist to resolve all insurance claims within required timeframe and corporate compliance requirements.
• Maintain and update integrated system technologies for all billing process.
• Ensure adherence to all customer service standards and ensure implementation of safety practices.

Qualifications

• Bachelor's Degree in Business Management or Administration, Finance, Accounting, Marketing, or related field.
• An Associate member of the Chartered Insurance institute of Nigeria with 5 years’ experience or A non-associate member with at least 8 years’ experience in the Technical Department of an Insurance institution.
• Master's Degree is an added advantage.
• Proficiency in all Microsoft Office applications.
• The ability to travel as needed.
• The ability to work in a fast-paced environment.
• Excellent analytical, problem-solving and management skills.
• Exceptional negotiation and decision-making skills.
• Effective communication skills.
• Strong business acumen.
• Detail-oriented.