Fresh Vacancies at the Space Management

Location: Ikoyi, Lagos

Job Description

• Our client is looking to hire a female community manager who will make customers feel welcome and at ease.
• As community manager, you are responsible for managing, improving, and leveraging relationships within the coworking space.
• You will be in charge of all operational functions e.g. facility management - ensuring the coworking space is clean, inventory is updated, and vendors deliver without disruption.
• Member Management - develop a system to manage space, member invoices, and client issues. Marketing – Manage marketing campaigns and engagement through email and phone.
• Business Development and Sales - Conduct onsite tours, CRM, follow up with leads, and sign members up.
• Provide administrative support across the organization, and manage the entire community.

Responsibilities

• Understand & amplify the total customer experience
• Welcome members and guests on arrival
• Provide information and support as required by members and guests via email, telephone or in person
• Create and implement processes
• Coordinate other support personnel, handle all vendor negotiations and update vendor log books
• Ensure all utility and governance related bills are treated when due
• Ensure office supplies are always available and keep accurate inventory of stock and reorders
• Keep updated records of office expenses and costs
• Arrange travel and logistics when necessary
• Ensure maintenance and repairs are carried out when due
• Update calendars and schedule meetings
• Perform other clerical duties such as filing, photocopying, printing and scanning
• Send out invoices and receipts when due
• Update client database frequently
• Manage social media pages as required
• Identify community initiatives that will keep the community engaged.

Requirements

• University Degree
• Female
• Must live within Lagos Island
• Must be process oriented
• Experience with increasing responsibility in either a sales or customer service role
• Demonstrated project management skills
• Experience managing corporate social media campaigns
• Passion for the community
• Interest in working independently with only occasional interactions with the owners
• Fluent in English.

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Location: Lagos Island, Lagos

Job Description

• Our client is looking to hire waiters and waitresses who have the endurance to wait on tables for an extended period of time and have the patience to deal with difficult customers.
• The ideal fit is one who is customer-centric, able to anticipate the needs of customers, and provides all services in a friendly manner.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions,
• ingredients or potential food allergies)
• Arrange table settings and maintain a tidy dining area
• Providing excellent wait service to ensure satisfaction
• Take customer orders and deliver food and beverages
• Make menu recommendations, answer questions and share additional information with restaurant patrons
• Up-sell additional products when appropriate
• Take and serve accurate food and drink orders
• Communicate order details to the kitchen Staff
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Requirements

• Interested candidates should possess relevant qualifications with at least 1 year relevant work experience.
• Must live within Ikoyi environs
• Endurance to walk and stand for long hours
• Flexible work hours
• Excellent interpersonal skills
• Excellent communication skills.

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Location: Lagos Island, Lagos

Job Description

• Our client is looking to hire a bartender and mixologist who can deliver exceptional services in the bar area.
• The ideal fit is one who is customer centric, able to anticipate the needs of customers, and provides all services in a friendly manner.

Responsibilities

• Ensure the operations of the bar runs smoothly and efficiently.
• Oversee food and beverage preparations as well as prepare alcohol or non-alcohol beverages for patrons
• Interact with customers, take orders, and serve snacks and drinks when necessary.
• Assess customers' needs and preferences in order to make recommendations
• Plan and present bar menu; mix ingredients to prepare drinks on the menu.
• Restock and replenish bar inventory and supplies
• Perform cash-up procedures after every shift
• Stay guest focused and nurture an excellent guest experience
• Maintain food safety and health safety to meet legal and company requirements
• Staying up-to-date with trends in the industry and suggest ways to improve service delivery.

Requirements

• Interested candidates should possess relevant qualifications with at least 2 years relevant work experience.
• Must live within Ikoyi environs
• Endurance to walk and stand for long hours
• Flexible work hours
• Excellent interpersonal skills
• Excellent communication skills.