Fresh Jobs at Union Bank of Nigeria

As a Customer Service Representative, you will be the first point of contact for customers, ensuring they receive excellent service. Your responsibilities include:

• Responding to customer inquiries via phone, email, or in-person.
• Resolving complaints and issues promptly and efficiently.
• Maintaining up-to-date records of customer interactions.
• Ensuring adherence to the bank’s service standards and policies.
• Assisting customers with product and service information, transactions, and account management.

Skills & Requirements:

• Strong communication and interpersonal skills.
• Ability to handle customer queries with patience and professionalism.
• Relevant educational qualifications (OND/NCE/HND/B.Sc. in Banking, Finance, Business Administration, or related fields).
• Previous experience in customer service is advantageous but not mandatory.

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Bank Tellers are responsible for executing banking transactions accurately and efficiently.

Key duties include:

• Processing cash deposits, withdrawals, and other teller transactions.
• Verifying customer information and ensuring the accuracy of transactions.
• Handling cash and maintaining teller cash drawers.
• Providing exceptional service to customers while ensuring compliance with banking regulations.

Skills & Requirements:

• Attention to detail and numerical accuracy.
• Good interpersonal and communication skills.
• Educational qualification: OND/NCE/HND/B.Sc. in Accounting, Banking, Finance, or related fields.
• Prior experience as a bank teller or in cash handling is an advantage.

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The ICT Specialist ensures the smooth operation of the bank’s information technology systems.

Responsibilities include:

• Installing, configuring, and maintaining IT systems and networks.
• Monitoring system performance and troubleshooting issues.
• Supporting digital banking initiatives and IT projects.
• Ensuring data security, backup, and compliance with IT policies.

Skills & Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Knowledge of network administration, database management, and software applications.
• Strong problem-solving and analytical skills.
• Experience in banking IT systems is an added advantage.

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• Marketing Officers play a key role in promoting the bank’s products and services to customers.

Duties include:

• Developing marketing strategies and campaigns to attract new customers.
• Conducting market research and analyzing customer needs.
• Coordinating promotional events, social media, and advertising campaigns.
• Collaborating with other departments to ensure alignment of marketing initiatives.

Skills & Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related fields.
• Excellent communication, presentation, and analytical skills.
• Creativity and ability to develop innovative marketing strategies.
• Prior experience in marketing or sales is a plus.

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Office Assistants provide administrative support to ensure the smooth running of day-to-day operations.

Responsibilities include:

• Handling correspondence, filing, and document management.
• Assisting in scheduling meetings and preparing reports.
• Supporting other staff with administrative tasks.
• Maintaining office supplies and equipment.

Skills & Requirements:

• Strong organizational and multitasking skills.
• Good communication and interpersonal abilities.
• Educational qualification: OND/NCE/HND/B.Sc. in any discipline.
• Experience in office administration is advantageous but not mandatory.