Fresh Jobs at a New Hotel - Temp A Staff

Details:

A new hotel in Ajao Estate is looking for a Hotel HR Manager to resume immediately and be part of their pre-opening team.T he HR Manager will handle all Human Resource functions, including recruitment, training and development, benefits administration and associate relations activities, relating to all hotel personnel. You will be well versed in Hospitality HR, Staffing Manning, Rota, Service Charge implementation and training.

Requirements

Must have experience in Hospitality HR/ Training

ESSENTIAL JOB FUNCTIONS:

• Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions.
• Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
• Monitor the associate performance appraisal programs. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable. Direct and administer associate relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate.
• Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application.
• Ensure compliance with all State and Federal laws and regulations which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirements.
• Provide assistance, guidance, and counseling to the General Manager, management staff and associates in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.
• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
• Manage all labor relations activities by administering union contracts and ensuring compliance. Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations.
• Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures.
• Ensure all new hires and existing associates possess proper employment eligibility verifications.
• Ensures Leave of Absence Policy is adhered to, tracked and that correct documentation and action is followed by departments and associates.
• Develop and/or participate in Staff Training initiatives, including monthly management training in accordance with the Omni Training Matrix, and departmental service training.
• Perform any other job-related duties as assigned
• Conducts exit interviews for all terminating associates and ensures final clearance and paycheck distribution.

 
APPLICANT WHO DO NOT HAVE HOTEL HR MANAGER EXPERIENCE SHOULD NOT APPLY. (TRAINING WILL NOT BE DONE )

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A new hotel in Ajao Estate is looking for a Front Office Manager to resume immediately and be part of their pre-opening team.   As a Front office manager, you are responsible for overseeing all front office executive to deliver an excellent Guest and Member experience.

ESSENTIAL JOB FUNCTIONS:

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and informative leaflets)
• Train, supervise and support office staff, including receptionists, security guards and call center agents
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Prepare and monitor office budget
• Keep updated records of office expenses and costs
• Ensure the company’s policies and security requirements are met

Requirements

• Proven work experience as a Front desk manager or Reception manager
• Hands-on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills

APPLICANT WHO DO NOT HAVE EXPERIENCE AS A FRONT OFFICE MANAGER SHOULD NOT APPLY