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  • Posted: Feb 7, 2023
    Deadline: Not specified
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    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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    Fleet Officer- Ibadan, Abeokuta

    • Maintain all required records including vehicle records, vehicle expenses, maintenance and servicing etc.
    • Ensure set-up of new vehicles in line with MAX standards
    • Manage the process for maintenance and vehicle refurbishment in line with MAX standards and work procedures
    • Supervise technicians in carrying out set-up, maintenance and vehicle refurbishment
    • Ensure every vehicle is tracked and reporting live location on the IoT platform
    • Support other operating units by providing accurate vehicle locations
    • Achieve set targets in terms of timeline and cost

    Requirements

    • Minimum of OND in Electrical, Mechanical Engineering or related disciplines
    • Minimum of 1 year relevant experience
    • Fundamental practical knowledge of Electrical and Mechanical Engineering principles
    • Ability to drive a motorcycle or tricycle is desired but not mandatory
    • Proficiency in MS Office/ Google workspace
    • Critical and analytical thinking
    • Accuracy and attention to detail
    • Confidentiality
    • Willingness to work in Ibadan or Abeokuta (no relocation support)

    Benefits

    • Competitive pay & benefits
    • Premium Health insurance cover
    • Consistent Learning and Development

    go to method of application ยป

    IT Support & Network Analyst/Specialist - Osogbo

    • Taking ownership of customer issues reported and seeing problems through to resolution
    • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
    • Research and identify solutions to software and hardware issues
    • Diagnose and troubleshoot technical issues, including account setup and network configuration
    • Ask customers targeted questions to quickly understand the root of the problem
    • Track computer system issues through to resolution, within agreed time limits
    • Talk customers through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
    • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
    • Provide prompt and accurate feedback to customers
    • Ensure all issues are properly logged
    • Prioritize and manage several open issues at one time
    • Follow up with customers to ensure their IT systems are fully functional after troubleshooting
    • Prepare accurate and timely reports
    • Document technical knowledge in the form of notes and manuals

    Requirements

    • Extensive knowledge of desktop technologies: Windows, MS Office, email, virus/malware, phone configuration.
    • Knowledge of Cloud & virtualization technologies: VMware, HyperV, AWS, Azure, Google Workspace
    • Experience providing desktop technical support to end users in a business environment
    • Experience solving complex IT issues within time constraints
    • Experience troubleshooting networking and firewall related issues
    • Solid PC hardware, software and Windows operating system knowledge- Excellent listening and communication skills
    • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, IT Networks Analyst
    • Familiarity with remote desktop applications, help desk software and IT Automation
    • Familiarity with Information Security Controls and compliance
    • Ability to provide step-by-step technical help, both written and verbal
    • BSC degree in Information Technology, Computer Science or relevant work experience 3-5 yrs
    • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.

    Benefits

    • Competitive Pay & Benefits.
    • Premium Health Insurance Cover.
    • Consistent Learning and Development.

    Method of Application

    Use the link(s) below to apply on company website.

     

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