Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

Responsibilities

• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call-handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Qualification

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be resident around Lekki Phase 1, Sangotedo, Ikotun, Ikorodu, Igando, and Alagbado (it would be cool to include your address on your CV).

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Role Overview

• As a Regional Facilities Manager at Moniepoint, you will manage the operations of multiple facilities in your assigned region. Your responsibilities will span property acquisition, office development and management, health and safety compliance, vendor oversight, and maintenance operations. You will also leverage your proficiency in space planning, architectural design, and 3D drawings to conceptualize and execute workspace layouts that align with Moniepoint's operational standards. This role requires collaboration with cross-functional teams, project management expertise, and the ability to deliver efficient, innovative, and cost-effective facility solutions.

Key Responsibilities

• Manage daily operations and maintenance of all Moniepoint facilities in the region, including offices, branches, and repair centers.
• Ensure facilities comply with local regulations, health and safety standards, and company policies.
• Implement preventive maintenance programs to address operational issues proactively.
• Oversee workspace planning, ensuring functionality, safety, and alignment with company standards.
• Develop detailed architectural plans and layouts for new and existing facilities, ensuring optimal space utilization.
• Create and present 3D drawings and renderings to support workspace design and planning.
• Ensure designs align with Moniepoint's operational and aesthetic standards.
• Collaborate with internal stakeholders to translate business requirements into functional and efficient facility layouts.
• Lead property acquisition efforts, including purchases and leases, ensuring alignment with organizational goals.
• Work with the Legal Unit to secure proper documentation, title perfection, and lease management.
• Coordinate employee and office relocation processes, including vendor management.
• Project Management and Workspace Coordination
• Oversee infrastructure projects, including office setups, relocations, and refurbishments, ensuring quality, budget, and timeline adherence.
• Manage design and tendering processes, contractor selection, and project schedules.
• Provide post-project support, including snag resolution and handover during the defects liability period.
• Develop and maintain strong relationships with key vendors and service providers.
• Monitor vendor performance against SLAs, ensuring timely resolution of issues.
• Conduct regular evaluations of contractors and vendors to uphold quality standards.
• Health, Safety, and Environmental Compliance
• Ensure adherence to health, safety, and environmental regulations across all facilities.
• Implement safety protocols, emergency response plans, and regular risk assessments.
• Promote environmental sustainability through waste management and resource optimization.
• Cost and Budget Management
• Develop and manage the regional facilities budget, tracking expenses and identifying cost-saving opportunities.
• Ensure all expenditures align with approved budgets and reconcile project costs regularly.
• Prepare and present financial reports with recommendations for cost optimization.
• Employee and Workspace Support
• Provide recommendations for workspace planning and design to ensure employee productivity and comfort.
• Manage office supplies, furniture, and equipment procurement and maintenance.
• Maintain clean and conducive work environments, overseeing janitorial services and maintenance.
• Analyze feedback to assess satisfaction with facilities services and identify areas for improvement.
• Implement continuous improvement plans and produce performance reports on cost management, maintenance, and operations.
• Maintain clear communication with stakeholders to align facilities activities with organizational goals

Qualifications

• Proven experience in facilities management, property acquisition, and project management, with at least 7 years in a related role.
• Strong background in space planning, architectural design, and creating 3D drawings for facility layouts.
• Expertise in budgeting, cost control, and vendor management.
• Bachelor's degree in Facilities Management, Architecture, Engineering, Business Administration, or a related field.
• Proficiency in design tools like AutoCAD, SketchUp, or Revit for architectural and 3D designs.
• Strong knowledge of health, safety, and environmental regulations.
• Exceptional leadership, organizational, and communication skills.
• Ability to manage cross-functional teams and collaborate effectively across departments.
• Professional certifications such as PMP, CFM, or HSE certification are highly desirable.

go to method of application »

Role Overview

• As a Regional Facilities Manager at Moniepoint, you will manage the operations of multiple facilities in your assigned region. Your responsibilities will span property acquisition, office development and management, health and safety compliance, vendor oversight, and maintenance operations. You will also leverage your proficiency in space planning, architectural design, and 3D drawings to conceptualize and execute workspace layouts that align with Moniepoint's operational standards. This role requires collaboration with cross-functional teams, project management expertise, and the ability to deliver efficient, innovative, and cost-effective facility solutions.

Key Responsibilities

• Manage daily operations and maintenance of all Moniepoint facilities in the region, including offices, branches, and repair centers.
• Ensure facilities comply with local regulations, health and safety standards, and company policies.
• Implement preventive maintenance programs to address operational issues proactively.
• Oversee workspace planning, ensuring functionality, safety, and alignment with company standards.
• Develop detailed architectural plans and layouts for new and existing facilities, ensuring optimal space utilization.
• Create and present 3D drawings and renderings to support workspace design and planning.
• Ensure designs align with Moniepoint's operational and aesthetic standards.
• Collaborate with internal stakeholders to translate business requirements into functional and efficient facility layouts.
• Lead property acquisition efforts, including purchases and leases, ensuring alignment with organizational goals.
• Work with the Legal Unit to secure proper documentation, title perfection, and lease management.
• Coordinate employee and office relocation processes, including vendor management.
• Project Management and Workspace Coordination
• Oversee infrastructure projects, including office setups, relocations, and refurbishments, ensuring quality, budget, and timeline adherence.
• Manage design and tendering processes, contractor selection, and project schedules.
• Provide post-project support, including snag resolution and handover during the defects liability period.
• Develop and maintain strong relationships with key vendors and service providers.
• Monitor vendor performance against SLAs, ensuring timely resolution of issues.
• Conduct regular evaluations of contractors and vendors to uphold quality standards.
• Health, Safety, and Environmental Compliance
• Ensure adherence to health, safety, and environmental regulations across all facilities.
• Implement safety protocols, emergency response plans, and regular risk assessments.
• Promote environmental sustainability through waste management and resource optimization.
• Cost and Budget Management
• Develop and manage the regional facilities budget, tracking expenses and identifying cost-saving opportunities.
• Ensure all expenditures align with approved budgets and reconcile project costs regularly.
• Prepare and present financial reports with recommendations for cost optimization.
• Employee and Workspace Support
• Provide recommendations for workspace planning and design to ensure employee productivity and comfort.
• Manage office supplies, furniture, and equipment procurement and maintenance.
• Maintain clean and conducive work environments, overseeing janitorial services and maintenance.
• Analyze feedback to assess satisfaction with facilities services and identify areas for improvement.
• Implement continuous improvement plans and produce performance reports on cost management, maintenance, and operations.
• Maintain clear communication with stakeholders to align facilities activities with organizational goals

Qualifications

• Proven experience in facilities management, property acquisition, and project management, with at least 7 years in a related role.
• Strong background in space planning, architectural design, and creating 3D drawings for facility layouts.
• Expertise in budgeting, cost control, and vendor management.
• Bachelor's degree in Facilities Management, Architecture, Engineering, Business Administration, or a related field.
• Proficiency in design tools like AutoCAD, SketchUp, or Revit for architectural and 3D designs.
• Strong knowledge of health, safety, and environmental regulations.
• Exceptional leadership, organizational, and communication skills.
• Ability to manage cross-functional teams and collaborate effectively across departments.
• Professional certifications such as PMP, CFM, or HSE certification are highly desirable.

go to method of application »

Role Overview

• As a Regional Facilities Manager at Moniepoint, you will manage the operations of multiple facilities in your assigned region. Your responsibilities will span property acquisition, office development and management, health and safety compliance, vendor oversight, and maintenance operations. You will also leverage your proficiency in space planning, architectural design, and 3D drawings to conceptualize and execute workspace layouts that align with Moniepoint's operational standards. This role requires collaboration with cross-functional teams, project management expertise, and the ability to deliver efficient, innovative, and cost-effective facility solutions.

Key Responsibilities

• Manage daily operations and maintenance of all Moniepoint facilities in the region, including offices, branches, and repair centers.
• Ensure facilities comply with local regulations, health and safety standards, and company policies.
• Implement preventive maintenance programs to address operational issues proactively.
• Oversee workspace planning, ensuring functionality, safety, and alignment with company standards.
• Develop detailed architectural plans and layouts for new and existing facilities, ensuring optimal space utilization.
• Create and present 3D drawings and renderings to support workspace design and planning.
• Ensure designs align with Moniepoint's operational and aesthetic standards.
• Collaborate with internal stakeholders to translate business requirements into functional and efficient facility layouts.
• Lead property acquisition efforts, including purchases and leases, ensuring alignment with organizational goals.
• Work with the Legal Unit to secure proper documentation, title perfection, and lease management.
• Coordinate employee and office relocation processes, including vendor management.
• Project Management and Workspace Coordination
• Oversee infrastructure projects, including office setups, relocations, and refurbishments, ensuring quality, budget, and timeline adherence.
• Manage design and tendering processes, contractor selection, and project schedules.
• Provide post-project support, including snag resolution and handover during the defects liability period.
• Develop and maintain strong relationships with key vendors and service providers.
• Monitor vendor performance against SLAs, ensuring timely resolution of issues.
• Conduct regular evaluations of contractors and vendors to uphold quality standards.
• Health, Safety, and Environmental Compliance
• Ensure adherence to health, safety, and environmental regulations across all facilities.
• Implement safety protocols, emergency response plans, and regular risk assessments.
• Promote environmental sustainability through waste management and resource optimization.
• Cost and Budget Management
• Develop and manage the regional facilities budget, tracking expenses and identifying cost-saving opportunities.
• Ensure all expenditures align with approved budgets and reconcile project costs regularly.
• Prepare and present financial reports with recommendations for cost optimization.
• Employee and Workspace Support
• Provide recommendations for workspace planning and design to ensure employee productivity and comfort.
• Manage office supplies, furniture, and equipment procurement and maintenance.
• Maintain clean and conducive work environments, overseeing janitorial services and maintenance.
• Analyze feedback to assess satisfaction with facilities services and identify areas for improvement.
• Implement continuous improvement plans and produce performance reports on cost management, maintenance, and operations.
• Maintain clear communication with stakeholders to align facilities activities with organizational goals

Qualifications

• Proven experience in facilities management, property acquisition, and project management, with at least 7 years in a related role.
• Strong background in space planning, architectural design, and creating 3D drawings for facility layouts.
• Expertise in budgeting, cost control, and vendor management.
• Bachelor's degree in Facilities Management, Architecture, Engineering, Business Administration, or a related field.
• Proficiency in design tools like AutoCAD, SketchUp, or Revit for architectural and 3D designs.
• Strong knowledge of health, safety, and environmental regulations.
• Exceptional leadership, organizational, and communication skills.
• Ability to manage cross-functional teams and collaborate effectively across departments.
• Professional certifications such as PMP, CFM, or HSE certification are highly desirable.