Front Desk Officer at SIMS Nigeria Limited

Job Summary

• The Front Desk Officer is the first point of contact for visitors and clients.
• The role involves managing reception duties, handling inquiries, providing administrative support, and ensuring a professional and welcoming environment at all times.

Key Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer, screen, and direct incoming phone calls
• Manage the reception area to ensure it is tidy and presentable
• Handle incoming and outgoing correspondence (emails, letters, packages)
• Provide basic information to clients and direct them appropriately
• Maintain visitor logs and issue visitor passes where required
• Support administrative tasks such as filing, data entry, and document management
• Coordinate with internal departments for smooth communication.

Requirements & Skills

• Minimum of HND / Bachelor’s Degree in any related field
• 1 - 2 years proven experience in a front desk or customer service role is an advantage
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Proficiency in Microsoft Office tools (Word, Excel, Outlook)
• Professional appearance and attitude
• Ability to remain calm under pressure
• Female preferred for gender balance.