Jobs at GUO Transport Company Limited

Role / Responsibilities
Transport:

• Check and validate all passenger payments for tickets/luggage and issue boarding passes.
• Ensure proper documentation and prompt treatment/handling of all customer tickets inquiries.
• Handle collection and processing of payment for all customers. (i.e. passengers or cargo/courier service clients).
• Ensure proper and up to date documentation of all customer payments and reconcile with the Finance team.
• Handle boarding announcements and communication of other exceptions promptly to all passengers.
• Ensure feedback is communicated to customers within agreed and set timelines.
• Ensure high standard in all customer correspondences, engaging customers with the highest level of professionalism, ensuring error-free and well-informed interactions.
• Liaise/follow up with the relevant units to ensure requests and complaints are treated within agreed timelines.
• Demonstrate innovation and creativity in the execution of all duties.

Requirements

• Interested candidates should possess a Bachelor's Degree / HND in relevant field with 1 - 3 years work experience.

go to method of application »

ob Description 

• Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs
• Creating rational strategies for upgrading the company’s network software whenever a new update is available
• Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem
• Staying up to date with new network technology and reporting this information to the executive team each quarter
• Working closely with other department Managers to assess the growth needs and maintenance of the company’s network.
• Manages and coordinates all IT-related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software
• Trouble-shoots and solves problems related to hardware, software, and network problems
• Researches and recommends acquisition of network hardware and software
• Monitors network utilization and performance, implements procedures for network optimization, reliability, and availability
• Identify problematic areas and implement strategic solutions in time
• Build long term relationships with outside vendors for IT related products and services

Requirements

• Bachelor (4-year) degree, with a technical major, such as engineering or computer science
• Problem solver and critical thinker
• Analytical mind and research orientation
• Excellent verbal and writing skills
• Project and time management skills
• Outstanding communication, intepersonal and leadership skills
• Previous experience as an experienced ITfor (10)year(s)
• Microsoft Systems Administration/System Engineer certification will be an asset.