Customer Service Personnel at Cen Global Services Limited

About the job

• We are seeking a friendly and efficient Customer Service Personnel to join our team in Port Harcourt. You will be the first point of contact for our customers, providing excellent support and ensuring a positive customer experience.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, or in-person
• Assist customers with product information, order processing, and issue resolution
• Maintain accurate records of customer interactions and transactions
• Escalate complex issues to the appropriate department when necessary
• Support customer satisfaction through effective communication and problem-solving

Requirements

• Minimum of SSCE or equivalent qualification
• Previous experience in customer service is an advantage
• Strong communication and interpersonal skills
• Ability to remain calm and patient under pressure

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About the job

• We are looking for a motivated and skilled Learning and Development Officer to join our team in Port Harcourt. You will be responsible for designing, implementing, and managing employee training and development programs that enhance skills, improve performance, and support career growth.

Key Responsibilities:

• Assess training needs through surveys, interviews, and performance evaluation
• Develop, organize, and deliver training programs, workshops, and e-learning sessions
• Coordinate onboarding and continuous learning initiatives for employees
• Monitor and evaluate the effectiveness of training programs and recommend improvements
• Collaborate with department heads to align learning goals with organizational objectives
• Maintain training records and prepare reports on training activities and outcomes

Requirements

• Bachelor’s degree in Human Resources, Education, Business Administration, or related field
• Experience in learning and development or training coordination is preferred
• Strong understanding of instructional design and adult learning principles
• Excellent communication, presentation, and organizational skills
• Proficiency in using learning management systems (LMS) and digital training tools

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Job Description

• We are looking for a smart, results-oriented Business Development Officer to join our team in Port Harcourt. In this role, you will be responsible for identifying business opportunities, growing client relationships, and supporting the company’s overall growth strategy.

Key Responsibilities:

• Identify and pursue new business opportunities to drive company growth
• Build and maintain strong relationships with new and existing clients
• Develop and execute business development strategies and plans
• Conduct market research to identify trends, customer needs, and competitive activity
• Prepare proposals, presentations, and reports for internal and client use
• Collaborate with internal teams to ensure excellent service delivery and customer satisfaction

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Proven experience in business development, sales, or client relationship management
• Strong communication, negotiation, and interpersonal skills
• Good understanding of market research, sales strategies, and business planning

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Key Responsibilities:

• Safely transport executives to and from appointments, meetings, and official engagements
• Maintain the cleanliness and general condition of assigned vehicles
• Plan routes efficiently, considering traffic, weather and road conditions
• Ensure timely pickups and drop-offs as scheduled
• Conduct routine vehicle checks and report any issues promptly
• Maintain a professional and courteous attitude at all times
• Handle confidential information with utmost discretion

Requirements

• Minimum of SSCE or relevant qualification
• Proven experience as an executive or corporate driver
•  Valid driver’s license and clean driving record
• Good knowledge of Port Harcourt roads and traffic regulations
• Strong sense of professionalism, reliability, and confidentiality
• Ability to work flexible hours, including weekends and evenings if required