Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Dec 6, 2024
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Our overall focus is to provide cost-beneficial medical equipment, services and solutions to the medical industry operators and service providers to develop sustainable quality healthcare services, with a commitment to delivering modern, but appropriate technology equipment (bearing in mind our infrastructural challenges) to meet customer specific requiremen...
    Read more about this company

     

    Customer Service Manager

    Key Responsibilities

    Enrollment Management:

    • Inquiries and Follow-up: Serve as the primary contact for enrollment inquiries, providing prospective families with timely and accurate information about the school.
    • Relationship Building: Cultivate positive relationships with prospective families, addressing questions and concerns to ensure a smooth enrollment experience.
    • Platform Management: Oversee the enrollment platform, ensuring all information is accurate and up-to-date.
    • Enrollment Process: Guide families through the entire enrollment process, from inquiry to onboarding, ensuring all requirements are met.
    • Data Analysis: Track and analyze enrollment trends, providing insights and recommendations to enhance enrollment strategies.

    Program Development and Management:

    • Design, implement, and evaluate community service programs aligned with the school’s mission and values.
    • Develop and maintain an active alumni network, creating programs and events to engage former students and families.
    • Identify community needs and create targeted initiatives to address them.
    • Monitor program outcomes and present results to inform continuous improvement.

    Community Engagement:

    • Build meaningful relationships with current, past, and prospective families to foster loyalty and advocacy.
    • Serve as the school’s ambassador at events, networking with external organizations to enhance visibility.
    • Actively support school enrollment by promoting programs and maintaining an inviting environment for prospective families.

    Reporting and Evaluation:

    • Maintain meticulous records of program activities and engagement metrics.
    • Provide regular updates and recommendations to the Executive Director and leadership team.

    School Events:

    • Collaborate with the learning and leadership teams to plan and execute memorable school events.
    • Ensure events are well-communicated to stakeholders, maximizing attendance and satisfaction.
    • Manage sign-up platforms, guest experience, and post-event reporting.

    Student Records:

    • Maintain accurate, up-to-date student non-learning information on school platforms.
    • Regularly audit and update records to ensure consistency and reliability.

    Home-School Communication Management:

    • Develop and manage engaging school publications, including newsletters and announcements.
    • Ensure timely communication to keep families informed and involved.

    Parent Welfare:

    • Foster a culture of care by monitoring parent satisfaction and addressing concerns promptly.
    • Implement strategies to enhance parent engagement and build trust.
    • Regularly update the Parents Portal to keep families informed and supported.

    Key Attributes and Personality Traits

    • Warm, approachable, and relatable demeanor.
    • Strong problem-solving skills with a proactive and empathetic mindset.
    • High emotional intelligence to navigate conversations with diverse families and stakeholders.
    • Passion for community building and a genuine interest in the success of each child and family.
    • Strong ability to inspire trust, commitment, and collaboration within the school community.

    Qualifications:

    • Bachelor’s degree in Mass Communication, Public Administration, Education, or a related field.
    • Minimum of 5 years of experience in customer service, community engagement, enrollment, or a similar role.
    • Exceptional organizational, communication, and relationship-building skills.
    • Proven ability to manage events, programs, and stakeholder interactions effectively.
    • Proficiency with Microsoft Office and database systems.

    go to method of application »

    Technology Manager

    Key Responsibilities:

    Planning and Development

    • Act as a strategic advisor to the Executive Director and Principal Assistant on all aspects of technology integration, ensuring technology supports the organization’s strategic goals and operational needs
    • Designing and implementing technology solutions, strategies, systems, and plans.
    • Develop and implement strategies for technology continuity, ensuring that all systems and data are maintained across generational changes within the organization to secure the long-term legacy
    • Participating in Mindscapes’ technology-related exhibit design.
    • Planning the effective transition of all processes to a digital space.
    • Working with HR to develop/adjust technology related policies.
    • Creating an annual comparative analysis of the previous year in comparison with the current year and proposing improvement plans.
    • Providing general and education specific advice to the organizations, ensuring that problems are dealt with at the earliest opportunity and act as a direct day to day contact with administrators.
    • Utilizing information and management systems to support the effective and efficient administration of the school in relation to events on the school calendar.

    Prepared Environment

    • Leading the acquisition and maintenance all the hardware and software necessary for the implementation of the organizations’ technology plans.
    • Leading the processes and procedures for setting up digital applications such as Transparent Classroom, Knowledge Base, eCamp, Microsoft 365, Bluesky and other digital-related platforms that the organizations use.
    • Participating in Mindscapes’ technology-related exhibit set-up.

    Implementation

    • Leading the smooth deployment and configuration of hardware and software solutions purchased by the organizations to employees.
    • Developing a technical manual for the technology department, outlining all the daily tasks performed by the department.
    • Maintaining the effective running of all technology-related platforms and resources.
    • Liaising with the organizations’ administrators to create and maintain brand books and ensuring brand consistency on all visibility platforms.
    • Maintaining information security throughout the organizations.
    • Providing technical support to the organizations’ employees, and training non-technical workers on the organizations’ information systems.
    • Working with HR to ensure compliance with the organizations’ technology-related policies and agreements, and intervening where breaches have occurred.
    • Develop and implement strategies for technology continuity, ensuring that all systems and data are maintained across generational changes within the organization to secure the long-term legacy.
    • Troubleshooting all technology to assess performance and efficiency.

    Record Keeping

    • Ensuring there is no loss of data on any of our digital platforms. Students, employees and client records are kept, stored, and accessible using the data platforms subscribed to by the organizations.
    • Maintaining all records of the activities in your job description as set out, to aid the sustainability of the role.
    • Archiving records of changes as they are made to the digital space.

    Assessments and Reports

    • Develop and oversee a comprehensive performance monitoring system that tracks the effectiveness, efficiency and measurable outcomes for all technology initiatives and resources. Ensure these systems are aligned with strategic objectives to facilitate informed decision-making.
    • Regularly evaluate the progress against organizational goals and strategic priorities. Prepare detailed reports for the Executive Director, highlighting successes, challenges, and areas for improvement. Provide recommendations based on data-driven insights to enhance organizational outcomes.
    • Ensure the systematic collection, review and analysis of sector information/performance indicators - to identify tactics, strategies, trends, new opportunities and challenges.

    Community Building

    • Establish and maintain effective relationships and networks with internal and external stakeholders including teaching and non-teaching staff, and community representatives to promote and support the organizations’ vision, mission and activities.
    • Contribute to and encourage an environment where high quality is achieved and supported by quality delivery systems and business improvement.
    • Relating to the school community, the SAED recognizes and utilizes formal and informal networks and recognizes the role of key people.

    Qualifications:

    • Bachelor’s degree in Information Technology, Computer Science, or a related field.
    • Minimum of 5 years of experience in IT management or a similar role.
    • Strong knowledge of IT infrastructure, systems, and applications.
    • Proven experience with project management and team leadership.
    • Excellent problem-solving and analytical skills.
    • Strong communication and interpersonal skills.
    • Ability to manage multiple priorities and meet deadlines.

    go to method of application »

    Senior Office Manager

    Job Summary

    • The Office Manager is a key member of the administrative team responsible for overseeing the daily operations of the office to ensure smooth functionality and efficiency. The Office Manager also ensures compliance with company policies, manages office resources, and supports other departments with administrative tasks.

    Job Requirement

    • ︎Bachelor’s degree in Business Administration, Management, or a related field
    • ︎Minimum of 5 years of experience in office management, administration, or a similar role
    • ︎Proficiency in Microsoft Office Suite
    • ︎Ability to multitask and prioritize tasks effectively.
    • ︎Attention to detail and accuracy.
    • ︎Problem-solving and decision-making abilities.
    • ︎Strong interpersonal skills and the ability to build relationships with staff at all levels.

    go to method of application »

    Digital Media Executive

    Requiremetnts

    • Minimum of 2-3 years cognate experience in Digital Marketing
    • Ensure successful digital adverts are developed and run to the Company’s strategic objectives
    • ︎Good communication skill

    go to method of application »

    Sales Manager

    Requirements

    • Degree in any field.
    • Minimum of 5 years cognate sales experience in any industry
    • Excellent communication skills

    Method of Application

    Interested and qualified candidates should forward their CV to: careers@jnciltd.com using the position as subject of email.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at JNC International Limited Back To Home
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail