Key Responsibilities:
Handling Outbound and Inbound calls from customers.
Providing information and resolving customers on complaints regarding specific products as well as services.
Selling
A Business Process Outsourcing and IT Solutions Company located on Lagos mainland is seeking to recruit experienced Contact Centre Team Lead to oversee activities of call centre Agents and motivate th
Job Purpose
Agents are to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance wo
Location
Ikeja and Agege - Lagos
Responsibilities
Managing large amounts of inbound and outbound calls promptly.
Identifying customers’ needs, clarifying information, and p
Job: IRC4414
Job Summary
Responsible for implementing EMTS's overall customer operations strategy while ensuring effective and efficient operations to meet the organisation's targets.
The Position
We are currently seeking to employ a Contact Center Service Agent to provide top-notch service to customers with speed, convenience and expertise thereby maintaining a friendly busi
The Position
The Contact Center Advisor carries out all activities relating to telephony, online and virtual sales, acquire new customers and retain existing customers for the bank whilst repres
Purpose of the Job:The Call Center agent deals with customers via telephone, Internet, e-mail and instant messaging. They are required to handle a variety of functions, including customer advocacy, te
Job Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and tru
StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:
Job Overview
The job holder will be responsible for supporting the business by handling customer
Location: Oshodi, Lagos
Job Description
Handle customer complaints or enquiries via telephone, emails, chats or text messages.
Provide customers with needed information and support
M
Locations: Ikeja and Agege - Lagos
Responsibilities
Managing large amounts of inbound and outbound calls promptly.
Identifying customers’ needs, clarifying information, and provi
Job Description
Handle customer complaints or enquiries via telephone, emails, chats or text messages.
Provide customers with needed information and support
Make outbound calls.
Receive in
StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:
Location: Ikeja
Job Overview
The job holder will be responsible for supporting the busin
Locations: Ikeja and Agege, Lagos
Responsibilities
Managing large amounts of inbound and outbound calls promptly.
Identifying customers’ needs, clarifying information, and provid
Job Description
Handle customer complaints in Hausa Language or enquiries via telephone, emails, chats or text messages.
Provide customers with needed information and support in Hausa Language
Requirements
Bachelor's Degree or Master’s Degree in any relevant field
A knowledge of basic financial accounting is beneficial to performing the fee reconciliation process
Th
StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:
Location: Victoria Island
Job Overview
The job holder will be responsible for supporting