Job Description
Receive calls from OHML Clients, Providers and Staff
Manages Call Centre correspondence
Responds to clients within approved timeline
Give pre-authorization to care
Unders
Looking for 6 Call center operatives/customer service.
REQUIREMENT
Excellent communication skills
IT Knowledge
Good command of Nigerian Languages and English
MUST BE FEM
Job Summary
A Call Center Officer handles inbound and outbound calls, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provides general inf
Location: Victoria Island, Lagos
Job Description
Answering and responding to customer inquiries and complaints professionally.
Handling and resolving customer complaints regarding prod
Location: Yaba, Lagos
Position Summary
Obtains client information by answering incoming telephone calls, transfer clinical calls to doctors and conduct outbound / followup calls.
Coord
Project and Study Summary Table
Project Name ACF Stakeholders mapping analysis
Contract Number
Sector FSL, WASH & Nutrition and Health
Implementing Partners (if applicable) &
About the Job
We are currently looking for results-driven individuals to join our professional Call Center Quality Assurance team. Our fun, informal and entrepreneurial culture makes us the best pl
Location: Lagos Island, Lagos
Job Details
A call center agent takes calls from customers, answering questions or addressing any concerns they may have.
Candidates should possess a Bach
Location: Ikeja, Lagos
Core Purpose of the Job
Responsible for overseeing healthcare provider network development and management, care coordination, provider relations, claims administra
Job Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers thro
Qualification
B.Sc/B.Eng/HND in Business administration, Marketing or other related disciplines with atleast
2 years relevant experience.
Key responsibilities
Telemarketing
Digital
Qualification
B.Sc/B.Eng/HND in Business administration, Marketing or other related disciplines with atleast
5 years relevant experience.
Key responsibilities
Telemarketing
Digital
Reporting To: Contact Centre Manager
Role Purpose
Responsible for receiving and responding to complaints received via the following medium: Phone Calls, Email, Social Media platforms (Faceboo
Location: Victoria Island, Lagos
Purpose / Role
The Call Centre Manager (CCM) is responsible for the daily running and management of the call centre through the effective use of resource
Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer c
Our client, an HMO requires the services of suitable candidates to provide good customer experience.
Job requirements
Process complaints, following established operational guidelines.
Ident
Important Note: Organizations are instructed NOT to submit superfluous materials such as photos, news articles or other attachments that are not requested in this EOI. Any additional materials will no
