We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards.
Key Responsibilities
Conduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies, inconsistencies, or red flags identified during calls
Requirements
Minimum of 0-1 year experience in Customer Service, Customer Relations, Call Centre Operations, Verification, or a related role.
Excellent verbal communication and interpersonal skills.
Must be able to speak Hausa, non-Hausa speaking candidates will not be considered.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs. This is a mandatory requirement.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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