Waitress at Above Lifestyle

Responsibilities
Guest Service & Experience:

• Welcome guests warmly and provide outstanding table service in line with brand standards.
• Present menus, make recommendations, and upsell food and beverages professionally.
• Ensure all orders are taken accurately and delivered promptly.
• Follow service etiquette, sequence of service, and brand communication style.

Order & Table Management:

• Input orders correctly into the POS system.
• Track order progress and follow up with the kitchen/bar for timely delivery.
• Maintain table cleanliness before, during, and after each service.
• Prepare tables with linens, cutlery, glassware, and condiments.

Brand Standards & Professionalism:

• Uphold Above Lifestyle’s ELITE values in communication, appearance, and service delivery.
• Maintain personal grooming and uniform requirements at all times.
• Handle guest complaints politely and escalate when necessary.

Operations & Reporting:

• Ensure proper handling of bills, receipts, and POS terminals.
• Keep accurate records of orders, voids, and guest needs.
• Report shortages, breakages, or operational issues immediately.

Qualifications

• Minimum NCE / OND / HND in Hospitality training is an added advantage
• 1+ year experience in F&B or hospitality service
• Must be courteous, smart, and energetic
• Preferable size is size 8 -14
• Peferable height is from 5:8ft from above
• Must live close to Jakande/Osapa London

Required Skills & Competencies:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and work under pressure
• Basic POS knowledge
• Good grooming, confidence, and etiquette
• Teamwork and collaboration