Waiter / Waitress at Cam Dairy Foods Limited

Location: Wuse, Abuja

Job Description

• We are on the verge of opening the very best Cafe in Abuja and are looking to put together an amazing team to drive the operations of our Cafe.
• We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
• The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Responsibilities
Your responsibilities will include:

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies).
• Prepare tables by setting up linens, silverware, and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver and collect bill payments
• Carry dirty plates, glasses, and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations
• Follow all relevant health regulations.
• Provide excellent customer service to guests.

Skills & Requirements

• Candidates should possess an SSCE / GCE / NECO qualification.
• 2 - 5 years work experience.
• Proven work experience as a Waiter or Waitress.
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS).
• Basic math skills.
• Attentiveness and patience for customers.
• Excellent presentation skills.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Team spirit.
• Flexibility to work in shifts.
• High School Diploma; food safety training is a plus.