Waiter / Waitress at Blowfish Hotel

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Ensure that customer has meet the minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation, and report any problems.
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Possess an SSCE / OND qualification
• Applicant must be good looking and willing to maintain maximum hygiene
• Applicant must have a minimum of 3 years waiter/waitress experience.
• Applicant must be very conversant with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Flexibility to work in shifts

Salary
N35,000 - N50,000 monthly.