About the Company
We are preparing to launch a new, modern Quick Service Restaurant (QSR) in Abuja, combining an affordable Nigerian food concept with a distinctive Chinese/Asian fast-food offering.
The business will operate from a strategically located takeaway-focused outlet, offering a carefully curated Nigerian menu alongside Chinese/Asian-inspired dishes.
The concept is designed around affordability, speed, quality, consistency and high-volume takeaway/delivery sales.
We are seeking an experienced and highly entrepreneurial Managing Director / Business Development Manager to take responsibility for setting up the business from the ground up and subsequently managing its day-to-day operations and growth.
The Opportunity
This is not a conventional restaurant management position.
The successful candidate will be expected to take ownership of the entire business setup process, working directly with the Owner/Investor from the planning stage through opening and into full operations.
The successful candidate will have significant influence over:
- Location selection
- Restaurant concept development
- Equipment selection and procurement
- Kitchen design and workflow
- Menu development and pricing
- Supplier identification and negotiation
- Recruitment and training
- Operating procedures
- Branding and customer experience
- POS and inventory systems
- Food-cost management
- Launch strategy
- Marketing and business development
- Delivery operations
- Financial and operational performance
- Subsequent expansion of the business
Key Responsibilities
Business Setup & Pre-Opening
Lead the establishment of the QSR from concept to opening, including:
- Identifying and evaluating suitable locations in Abuja based on footfall, demographics, competition, accessibility, rent and commercial potential.
- Conducting competitor and market analysis.
- Advising the Owner on the most commercially viable location.
- Developing the restaurant's operational model and workflow.
- Preparing equipment requirements and specifications.
- Identifying, evaluating and negotiating with equipment suppliers.
- Supervising kitchen design, equipment installation and commissioning.
- Developing supplier relationships for food, beverages, packaging and other consumables.
- Assisting with menu development, costing and pricing.
- Developing opening budgets and operational forecasts.
- Establishing appropriate operating policies, procedures and controls.
- Coordinating the recruitment and onboarding of the initial team.
- Developing training programmes and service standards.
- Coordinating pre-opening activities and ensuring the restaurant is ready for launch.
Restaurant Operations
Following launch, take overall responsibility for the successful operation of the restaurant, including:
- Managing daily restaurant operations.
- Ensuring fast, efficient and consistent customer service.
- Maintaining high standards of food quality, hygiene and presentation.
- Managing kitchen productivity and service times.
- Monitoring food preparation, portion control and wastage.
- Controlling food and operating costs.
- Managing inventory and procurement.
- Managing suppliers and negotiating favourable commercial terms.
- Monitoring sales and profitability.
- Managing staff performance, attendance and productivity.
- Ensuring compliance with health, safety and regulatory requirements.
- Managing cash, POS and financial controls.
- Managing takeaway, pickup and delivery operations.
- Resolving customer complaints and maintaining high customer satisfaction.
Business Development & Growth
The successful candidate will also be responsible for growing the business.
This will include:
- Developing and implementing sales-growth strategies.
- Identifying new customer segments and revenue opportunities.
- Developing corporate lunch and bulk-order opportunities.
- Developing delivery and online sales channels.
- Implementing promotional campaigns.
- Monitoring competitors and market trends.
- Analysing sales data and customer behaviour.
- Introducing new products where commercially justified.
- Identifying opportunities for additional outlets.
- Developing the business for potential expansion into multiple locations.
Candidate Profile
We are looking for an individual who is commercially minded, operationally strong and entrepreneurial.
The ideal candidate should have:
- At least 2 years' relevant experience in the Quick Service Restaurant, fast-food, restaurant or hospitality industry.
- Demonstrable experience managing a high-volume QSR operations.
- Experience with well-established Nigerian QSR/food brands will be highly advantageous.
- Proven experience managing restaurant operations, staff, suppliers and budgets.
- Strong understanding of food costing, inventory management and portion control.
- Experience in restaurant setup, opening or expansion will be strongly preferred.
- Demonstrable knowledge of the QSR market.
- Strong understanding of customer behaviour.
- Experience with POS, inventory and restaurant management systems.
- Strong negotiation and supplier-management skills.
- Excellent leadership and people-management abilities.
- Strong financial and commercial awareness.
- Excellent communication and organisational skills.
- Ability to work under pressure in a fast-paced environment.
- A strong understanding of Nigerian food and consumer preferences.
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