ShipAfrica Limited is a pan-African logistics technology company that provides local and international shipping infrastructure for African e-commerce businesses and individuals. Founded in 2022, the company serves as a centralized gateway to streamline cross-border freight, parcel deliveries, and global supply chains.
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Engage at least 30 customers daily through calls, WhatsApp, email, and other channels
Conduct outbound sales calls to prospects, upsell, and reactivate clients
Achieve a monthly revenue target of ₦20,000,000, with a minimum performance benchmark of 75%
Retain at least six new customers monthly from the assigned customer list
Maintain ongoing engagement with existing clients to ensure satisfaction and continued usage
Identify upsell and cross-sell opportunities to maximize account value
Record and report all interactions, sales activities, and customer feedback in the CRM
Collaborate with internal teams to improve customer experience and optimize retention strategies
This is a target-driven position for someone who thrives in a fast-paced environment, enjoys building relationships, and is motivated by both immediate sales results and long-term customer growth.
Requirements:
Proven experience in telesales, customer retention, or account management
Strong outbound calling, persuasion, and negotiation skills
Excellent communication and relationship-building abilities
Target-driven, organized, and familiar with CRM tools
Comfortable working in fast-paced, performance-oriented environments
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