Social Media / Online Sales Officer at Excel and Grace Consulting

Job Summary

• We are seeking a highly motivated and experienced Social Media Officer/Online Sales Officer to manage our social media presence, respond to customer inquiries, create engaging content, and drive online sales. 
• The successful candidate will be responsible for developing and implementing social media strategies, creating visual content, and providing exceptional customer service.

Responsibilities

• Manage and maintain our social media presence on platforms such as Instagram, Facebook, Twitter, and LinkedIn.
• Create high-quality visual content, including graphics, videos, and photos, to engage our audience and promote our products.
• Respond to customer inquiries, resolve issues, and provide exceptional customer service via social media, email, and phone.
• Drive online sales by promoting our products, responding to customer inquiries, and providing product recommendations.
• Develop and implement social media strategies to increase engagement, followers, and sales.
• Monitor and analyze social media metrics, providing regular reports and insights to inform business decisions.
• Collaborate with cross-functional teams, including sales, marketing, and customer service, to ensure alignment and maximum impact.

Requirements

• Bachelor's degree in Marketing, Communications, or related field.
• At least 2 years of experience in social media management, content creation, and online sales.
• Excellent communication, writing, and design skills.
• Proficient in social media management tools, such as Hootsuite, Buffer, or Sprout Social.
• Knowledge of graphic design software, such as Adobe Creative Suite.
• High level of creativity, enthusiasm, and energy.
• Ability to work independently and as part of a team.

What we offer

• Competitive Salary: N130,000 - N170,000 per month.
• Opportunity for Growth: Opportunity to work in a dynamic and growing industry.
• Professional Development: Professional development and growth opportunities.
• Collaborative Work Environment: Collaborative and supportive work environment.