Social Media Customer Support Officer at Elite Oak Limited

Job Summary

• Our ideal candidate is a graduate with excellent knowledge of customer service best practices. You should also be goal oriented.
• Ultimately, you should be able to manage social media presence, respond to online enquiries, post videos, pictures and other contents online.
• You should also contribute to creating and maintaining customer relationships and ensuring smooth sales operations.
• We also expect you to perform well in a team environment and have exceptional people skills.

Requirements

• Bachelor's Degree or equivalent.
• Experience in a similar role is an added advantage
• Excellent spoken and written English.
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills.