Social Enterprise Manager at Population Services International (PSI)

Job ID: 2021-3313

Category: Country Program Operations
Department: Global Operations- Africa
Reports to: The Regional Social Enterprise Lead with a dotted line to the Country Representative

Summary of the Specific Roles
Marketing leadership:

• Working closely with the PSI Social Enterprise teams, Lead planning and launch of the new Global PSI brands in the Nigeria market.
• Lead the sales, and medical detailer teams, and work closely with the Social Enterprise Lead to ensure Nigeria’s enterprise goals relating to the P&L, Market Growth and Market execution are achieved.
• Develop PSI Nigeria’s annual marketing and business planning process for all brands.
• Propose and lead the market research and landscaping process developing useful market and consumer insights to data driven decision making by PSI.
• Propose and track metrics to measure the effectiveness of PSI marketing interventions;
• Oversee scale of the Sales Force Automation and other digital innovations to drive PSI objectives of sustainably bringing care closer to the consumers.
• PSI lead representative at market development engagements with different stakeholders including MoH, Private and Commercial players.
• Work with the pharmacy teams to lead new product registrations in Nigeria
• Identification of strategic partnerships in Nigeria that could expand product offerings beyond the PSI owned brands.

Key Performance Indicators:

• Marketing Strategy and Plans for existing and new products, developed and executed in line with PSI planning guidelines
• Marketing spend fully managed within approved budgets
• PSI Business Plan commitments on market growth, revenue targets and brand performance achieved.
• Financial monitoring system developed for the Strategic Business Unit with monthly monitoring and reporting structure;
• Social Enterprise marketing plan in place addressing products, price, promotion (including site communication plans) & place and activities implemented that will lead to increased visibility, customer volume to the clinics, increased revenue/ profits and clinic financing;
• Timely visibility of sales and medical detailer activities and field performance through SFA
• Market Landscaping and intelligence reports for decision making
• Strategic products and partnerships identified for potential engagement by PSI.

Qualifications

• Degree in Business or relevant subject or fields (e.g. Finance, Entrepreneurship).
• Degree across a variety of disciplines including Strategic Account Management, Marketing, Medicine, Finance, B/P Administration
• CIM and MBA.

Experience:

• 7+ years of  experience  working  at the management level of a business enterprise;
• Finance background either through education or experience;
• External experiences and international experience is a plus;
• Understanding of local healthcare and small and medium enterprises systems is a plus;
• Experience in social enterprises an added advantage.
• Experience in sales and brand management from an FMCG background an added advantage
• Must be authorized to work in country of hire.

Key Personal Competencies:

• Business & Financial Acumen: Understands and intelligently applies economic, financial, and industry data to make sound business decisions.
• Influencing/Negotiation skills: Ability to understand both internal and customer perspectives so as to be able to build a win-win strategy for financial and value-based negotiation.
• Working Across Boundaries: Thinks and acts beyond one’s silo – bridges team, functional, divisional and/or geographical boundaries.
• Strategic Thinking: Visualizes the way forward, identifying opportunities that add value to the work and to the business.
• Project Management: Organizes work efforts by prioritizing tasks, using resources optimally, establishing appropriate deadlines and ensuring on-time delivery.
• Productive Communication: Plans and delivers ideas and information to others in an impactful manner.
• Strategic Business Management: Ability to set strategic plans, consider execution tradeoffs and continuously adjust approaches to maximize business
• Market Access: Deep knowledge of the healthcare environment, payer decision- making processes, product pricing and distribution to demonstrate value to franchisees and their customers across our therapeutic
• Highly self-driven and passionate about what they do

The candidate we hire will embody PSI’s corporate values:

• Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
• Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
• Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
• Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
• Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
• Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.