Social Enterprise Manager at Leprosy Mission Nigeria

Job Description

• We seek a highly qualified and dynamic Social Enterprise Manager to lead our prosthetic workshop in Nigeria.
• The ideal candidate will possess a unique blend of business acumen and social impact focus, ensuring the delivery of superior prosthetic services while driving financial sustainability:

Operational Excellence:

• Directly oversee and manage TLMN Social Enterprise programs in The Leprosy Mission Nigeria Chanchaga Orthopaedic Workshop in Minna, Nigeria
• Scale up and transform current operations into an integrated commercial entity, marketing high-impact products for low-income households through national production, distribution, and sales networks
• Oversee and optimize daily operations of the prosthetic workshop to ensure streamlined production processes.
• Uphold exceptional standards of product quality and customer service
• Implement robust inventory management systems to maintain optimal stock levels
• Strengthen existing production, supply chain, distribution and sales networks
• Update the strategic planning process through an annual business plan, design financial projections/budgets, and provide performance analysis.
• Coordinate the direct employees, partners, stakeholders, and potential affiliates/subsidiaries in implementing the strategic business plan. Through quantitative and qualitative analysis, identify areas of strength and weakness to improve overall performance, working with technical assistance providers where applicable
• Conduct specialized research for business development and planning.

Marketing and Outreach:

• Lead marketing initiatives to raise awareness of the workshop’s services and attract new clientele
• Oversee multiple social/consumer marketing campaigns to increase market demand and integrate/expand into new markets
• Identify and secure additional sources of capital (debt and equity) beyond the traditional donor base and develop and maintain a database of potential partners.
• Represent the workshop at industry conferences, community events, and media engagements
• Collaborate with the marketing team to develop compelling promotional materials and campaigns and make adjustments as necessary to optimize outcomes.

Financial Management:

• Conduct a market survey for prosthetics and Orthotics and prepare of Business plan for operation and sustainability of the Workshop.
• Develop and manage the workshop’s budget, ensuring prudent financial planning and alignment with strategic objectives
• Monitor financial performance, generating regular reports for senior management
• Identify opportunities for cost optimization and revenue enhancement.

Strategic Initiative:

• Formulate and execute business strategies to expand the workshop’s impact and market presence
• Forge strategic partnerships with local healthcare providers, NGOs, and stakeholders to enhance service delivery and outreach
• Stay abreast of industry trends and innovations to maintain competitive edge and relevance
• Develop a portfolio of social enterprise initiatives and develop concepts and programs.

Compliance and Reporting:

• Ensure strict adherence to all relevant legal, health, and safety regulations
• Prepare and submit timely and accurate reports to donors, partners, and regulatory bodies
• Maintain meticulous records of all transactions and client interactions

Qualifications

• Bachelor's Degree in Business Administration, Social Entrepreneurship, Public Health or a related field. A Master’s degree is preferred
• Minimum of 5 years of managerial experience within a social enterprise, healthcare facility, or related sector
• Strong financial management skills, with proven experience in budgeting and financial reporting
• Demonstrated ability to develop and implement strategic plans
• Excellent leadership and team management capabilities
• Excellent communication and interpersonal skills
• Knowledge of the prosthetics industry/market and experience working in Nigeria or a similar context is highly desirable

Personality:

• Deep commitment to social impact and enhancing the lives of individuals affected by leprosy and disabilities
•  Innovative mindset with a proactive approach to problem-solving
• High degree of integrity and adherence to ethical practices
• Strong organisation skills and keen attention to detail