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  • Posted: Feb 19, 2025
    Deadline: Feb 28, 2025
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  • Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS). In the early 1980’s foreign and stat...
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    Senior Sales Officer - Retail & HNI, Securities

     JOB PURPOSE 

    • To provide assistance and supports to the head of sales in order to grow in the region the Sales & Marketing business, relationships, and revenue in a profitable and cost-effective manner. 
    • To understand client’s needs and objectives and identify opportunities for EDC to support client in addressing or escalating problems and challenges relating to sustainable growth and profitability.

    JOB CONTEXT 

    • The role implies to be customer centric, network mind with abilities to address/escalate issues to the unit head in order to ensure strong Sales & Marketing relationships and high service quality.
    • The incumbent is frequently requested to provide information, reporting on Sales business.

    KEY RESPONSIBILITIES 

    SALES AND RELATIONSHIP MANAGEMENT 

    • Identify and Pitch for business relationships with retail clients and manage the in-country relationship to ensure the smooth running of the account.
    • Devise and propose service development initiatives, advise on areas such as service enhancement within the country and implement any improvements agreed to on a local level.
    • Develop a robust and loyal core customer base by building relationships with key decision-makers in order to grow business in line with set objectives and understanding customer needs.
    • Generate leads and cross selling of all company's products and services across all asset classes such as fixed income securities, Trust services, Banking products, Equities, Loan services and Forex.
    • Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources. 
    • Together with Heads of Units review Account Plans for all networked customers with a view to enhancing business volumes and earnings.

    BUSINESS DEVELOPMENT 

    • Implement marketing strategies to develop existing portfolio and development new opportunities.
    • Understand customer needs and provide with products and services to satisfy client needs and achieve business objectives. 
    • Develop executive contact plan and arrange meetings between the proposed client and the Head of Unit.
    • Prepare and agree with the Line Manager on a call planning, in order to maximize returns in line with business strategy.

    KNOWLEDGE, SKILLS & EXPERIENCE

    QUALIFICATIONS 

    • Bachelor’s degree in marketing, Banking & Finance, Business Administration, or related field of study
    • Knowledge of the capital market

    EXPERIENCE

    • At least 4 years' work experience. 3 years Sales experience with good sales track record, in Retail and Institutional Sales.
    • Ability to interact and negotiate with the client organization at the Local decision-making level. 
    • Customer focused &results orientated.
    • Good verbal and written communication skills in relevant languages to the accounts assigned.
    • Ability to pull together various resources to sell and deliver customer solutions.
    • Good organizational and time management skills are highly desirable.
    • Result driven team player.
    • Inclusive, flexible, savvy and sensitive to client culture.

    SKILLS, CAPABILITIES & ATTRIBUTES

    • Demonstrate thought leadership and strategic thinking.
    • Capable of managing multi-functional operational teams.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ecobank Nigeria on fa-emqf-saasfaprod1.fa.ocs.oraclecloud.com to apply

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