Sales & Customer Service Officer (Online) at Ify Klozet & Fashion

Position Summary

We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.

Key Responsibilities

1. Respond to customer inquiries via phone, chat, and social media platform
2. Manage in-store and online sales while building strong customer relationships 
3. Create and publish sales-driven content for social media and digital platforms
4. Handle day-to-day management of the brand’s social media accounts

Requirements

1. Excellent communication skills, both written and verbal
2. Strong customer service orientation
3. Professional demeanor and interpersonal skills
4. Ability to manage and grow social media engagement
5. Minimum of WAEC/Diploma
6. Must reside in or around Ikeja