Recruitment Officer (2) at Economic Community of West African States (ECOWAS)

ROLE OVERVIEW

• Under the supervision of the Principal Officer Strategy, Manpower Planning & Recruitment, the incumbent shall assist in fulfilling the human capital needs of the Community. He/She will assess the resumes for vacant positions and screen applications against job profiles, conducting telephone interviews, and assessment centers, posting job advertisements on recruitment websites, maintaining recruitment candidate trackers and talent pools, and carrying out reference checks.

ROLE AND RESPONSIBILITIES

• Develop and execute recruitment plans.
• Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable and Set continuous improvement goals.
• Development of Job profiles in line with the best practice and appropriate standards maintained throughout the Commission.
• Work closely with hiring managers to understand staffing needs and develop effective recruitment strategies.
• Preparation of job publications on the website.
• Screen resumes, interview candidates (by phone or in person), administer appropriate assessments and reference/background checking.
• Manage internal transfer process, including screening, and coordination of interviews with the hiring manager.
• Advise on recruitment of suitable candidates.
• Liaise with line managers to assess manpower needs and deficiencies and ensure that appropriate staffing levels are maintained in the Institutions.
• Co-ordinate all recruitment advertising from initial brief through to final approval in conjunction with the line supervisor.
• Liaise with line supervisor to manage the entire recruitment process turnaround time.
• Work with hiring managers to ensure compliance with the Staff Regulation.
• Manage current candidate activity in SAP.
• Manage application/resume file and retention according to staff regulations.
• Produce, maintain, and continually update the recruitment database for all recruitment CVs received in the Commission and recycle, when necessary, with the approval of the supervisor.
• Archiving of recruitment documents for easy retrieval.
• Follow up with candidates and hiring managers to obtain feedback regarding recruiting process.
• Assist during Recruitment fairs, online job fairs, community network events, etc., to identify and attract quality candidates.
• Generate regular reports on recruitment metrics and activities.
• Develop advertising programs (internal and external) to ensure high visibility with potential candidates.
• Perform any other tasks that may be assigned by the supervisor.

ACADEMIC QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree or equivalent in Human Resources Management, Industrial and Employee Relations, Social Sciences or Humanities or in a similar field from a recognized University.
• A minimum of Five (5) years of progressively responsible experience in administration and human resources management
• Knowledge  of human resources management operations including  recruitment, manpower planning, employee terms and conditions of employment, monitoring, analytics and reporting;
• Knowledge of Staff Regulations, directives and policies of relevance to the execution of duties associated with the position;
• Knowledge of data base creation and management, and use of specialized computer systems and programs for operationalizing a variety of HR business processes and reports.
• Experience in the practice of Labor Law Management;
• knowledge of HR Management best practices;
• Practical Knowledge of ERPs such as SAP/HCM will be an added advantage

AGE LIMIT

• Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS KEY COMPETENCIES

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect chain of command in an appropriate manner.
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval.
• Ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and the subordinates to build strong working relationships and improve performance.
• Contribute to maintaining organizational unit’s performance goals and standards.
• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality, and quantity.
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs.
• Ability to counsel, advise, consult, and guide others on matters pertaining to assigned client service responsibilities and established client service standards.
• Demonstrate respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion.
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns and apply judgement, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems required to achieve work assignments and meet performance goals.
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others.
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities.
• Knowledge of member states development trends, indicators, challenges, and opportunities as it relates to project/program assigned to own position.
• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
• Demonstrate operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means.
• Exhibit interpersonal skills, make presentations, express opinions, and debate ideas with others in a constructive manner.
• Proficiency in information communication technologies (ICT).
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to develop, implement an individual action plan for achieving specific work goals.
• Identify, organize, and monitor tasks throughout to facilitate execution.
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines.
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators, and risks.
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.