Receptionist at Intelfort Nigeria Limited

Duties and Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate persons and office.
• Answering phones in a professional manner, and routing calls as necessary. Provide basic and accurate information in-person and via phone/email.
• Ensure office is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Writing meeting minutes during meetings.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Assist in ordering office supplies and keeping inventory of stocks.
• Keep updated records of office expenses and costs.
• Perform duties such as filing, photocopying, transcribing, and faxing.
• Assist in preparing meeting rooms and training rooms.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.
• Ensure messages are passed to the appropriate staff member on a timely basis.
• Manage office supplies stock and place orders.
• Maintain and update company databases.
• Answer requests/complaints by employees and clients.
• Occasionally travel off-site to deliver/receive reports or files to/from Clients or suppliers.
• Ensure the confidentiality and security of files and filing systems.
• Maintain detailed reports.
• Upload all documentation to the necessary storage provided by the organization.

Requirements

• B.Sc / OND / HND from recognised institution.
• Solid knowledge of office procedures.
• A minimum of a year work experience in the related field is required.
• Reside within yaba environs.
• Computer literate.
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills with a problem-solving attitude.
• Excellent written and verbal communication skills.
• Attention to detail.